Question 1

One use of camera-and-computer-based vision systems is to replace humans doing tedious and error-prone visual inspection activities.

Accepted Answer

A) True 
 B)False

Question 2

Bridget is considering how to get to work over the summer.She has two options.Option A is to buy a seasonal bus pass for $100.Option B is to pay $.25 for each ride.Identify the fixed and variable costs for each option.If she has to ride both to and from work,how many days of work would it take for the seasonal pass to cost the same amount as Option B?

Accepted Answer

Option A: VC = 0 FC = 100 Option B: VC =

Question 3

Identify the four basic process strategies,and describe them in a complete sentence or two each.

Accepted Answer

Process focus is a job shop-high variety

Question 4

Provide an example of the postponement strategy for improving service productivity.

Accepted Answer

The postponement strategy refers to cust

Question 5

Brandon's computer shop is considering two different configuration options.The first one is to have each computer built by the sales associates when they have free time.The second option is to hire a dedicated assembly technician.Option A has variable costs of $50 per computer and no fixed costs.Option B has a fixed cost of $1,000 but variable costs of only $5 per computer.What is the cross-over point?

Accepted Answer

50V = 1000 + 5V,V (c

Question 6

Process redesign:

Accepted Answer

A) is the fundamental rethinking of business processes. 
B) is sometimes called process reengineering. 
C) tries to bring about dramatic improvements in performance. 
D) often focuses on activities that cross functional lines. 
E) all of the above 
A) is the fundamental rethinking of business processes. 
B) is sometimes called process reengineering. 
C) tries to bring about dramatic improvements in performance. 
D) often focuses on activities that cross functional lines. 
E) all of the above

Question 7

A job shop is an example of a(n):

Accepted Answer

A) repetitive process. 
B) continuous process. 
C) line process. 
D) intermittent process. 
E) specialized process. 
A) repetitive process. 
B) continuous process. 
C) line process. 
D) intermittent process. 
E) specialized process.

Question 8

The tool that calculates which process has the lowest cost at any specified production volume is a crossover chart.

Accepted Answer

A) True 
 B)False

Question 9

Production technology has had a major impact on services,but as yet there has been little reduction in service labor requirements.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true regarding the concept of flexibility?

Accepted Answer

A) It is the ability to respond with little penalty in time,cost,or customer value. 
B) It may be accomplished with digitally controlled equipment. 
C) It may involve modular or movable equipment. 
D) All of the above are true. 
E) None of the above is true. 
A) It is the ability to respond with little penalty in time,cost,or customer value. 
B) It may be accomplished with digitally controlled equipment. 
C) It may involve modular or movable equipment. 
D) All of the above are true. 
E) None of the above is true.

Question 11

Why do modern operations managers look for flexibility in their equipment?

Accepted Answer

Flexibility in equipment provides manage

Question 12

A(n)________ uses symbols to analyze the movement of people or material.

Accepted Answer

The answer of A(n)________ uses symbols to analyze the movement...

Question 13

Advances in technology:

Accepted Answer

A) have impacted the manufacturing sector only. 
B) have had only a limited impact on services. 
C) have failed to change the level of customer interaction with an organization. 
D) have had a dramatic impact on customer interaction with services and with products. 
E) have dramatically changed health care,but have not changed retailing. 
A) have impacted the manufacturing sector only. 
B) have had only a limited impact on services. 
C) have failed to change the level of customer interaction with an organization. 
D) have had a dramatic impact on customer interaction with services and with products. 
E) have dramatically changed health care,but have not changed retailing.

Question 14

How are modules useful in manufacturing processes?

Accepted Answer

Modules are parts or component

Question 15

Identify the typical elements in a process control system.

Accepted Answer

Sensors collect data,which are read on a

Question 16

Flowcharts use distance,but not time,to show the movement of material,product,or people through a process.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following technologies could enable a cashier to scan the entire contents of a shopping cart in seconds?

Accepted Answer

A) ASRS 
B) AGV 
C) CAD/CAM 
D) RFID 
E) FMS 
A) ASRS 
B) AGV 
C) CAD/CAM 
D) RFID 
E) FMS

Question 18

The use of information technology to monitor and control a physical process is known as:

Accepted Answer

A) process control. 
B) computer-aided design. 
C) information numeric control. 
D) numeric control. 
E) IT oversight. 
A) process control. 
B) computer-aided design. 
C) information numeric control. 
D) numeric control. 
E) IT oversight.

Question 19

Process X has fixed costs of $10,000 and variable costs of $2.40 per unit.Process Y has fixed costs of $9,000 and variable costs of $2.25 per unit.Which of the following statements is TRUE?

Accepted Answer

A) The crossover point is approximately 6667 units. 
B) It is impossible for one process to have both of its costs lower than those of another process. 
C) Process Y is cheaper than process X at all volumes. 
D) Process X should be selected for very large production volumes. 
E) Process X is more profitable than process Y and should be selected. 
A) The crossover point is approximately 6667 units. 
B) It is impossible for one process to have both of its costs lower than those of another process. 
C) Process Y is cheaper than process X at all volumes. 
D) Process X should be selected for very large production volumes. 
E) Process X is more profitable than process Y and should be selected.

Question 20

Which of the following products is likely to be assembled on a repetitive process line?

Accepted Answer

A) automobiles 
B) custom personal computers 
C) custom cakes 
D) steel 
E) beer 
A) automobiles 
B) custom personal computers 
C) custom cakes 
D) steel 
E) beer

Exam 7: Process Strategy

One use of camera-and-computer-based vision systems is to replace humans doing tedious and error-prone visual inspection activities.

Identify the four basic process strategies,and describe them in a complete sentence or two each.

Provide an example of the postponement strategy for improving service productivity.

Process redesign:

A job shop is an example of a(n):

The tool that calculates which process has the lowest cost at any specified production volume is a crossover chart.

Production technology has had a major impact on services,but as yet there has been little reduction in service labor requirements.

Which of the following is true regarding the concept of flexibility?

Why do modern operations managers look for flexibility in their equipment?

A(n)________ uses symbols to analyze the movement of people or material.

Advances in technology:

How are modules useful in manufacturing processes?

Identify the typical elements in a process control system.

Flowcharts use distance,but not time,to show the movement of material,product,or people through a process.

Which of the following technologies could enable a cashier to scan the entire contents of a shopping cart in seconds?

The use of information technology to monitor and control a physical process is known as:

Process X has fixed costs of $10,000 and variable costs of $2.40 per unit.Process Y has fixed costs of $9,000 and variable costs of $2.25 per unit.Which of the following statements is TRUE?

Which of the following products is likely to be assembled on a repetitive process line?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources, job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

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