Question 1

Identify five main disadvantages of outsourcing.

Accepted Answer

(1)increased logistics and inventory cos

Question 2

An operations manager is performing a factor-rating analysis to help her choose an outsourcing provider.She is focusing on three factors: A,B,and C,with weights of .50,.20,and .30,respectively.She has scored one potential outsourcer,Ling Services,on each of the factors using a scale of 10-50.Ling Services received a score of 30 for factor A,46 for factor B,and 22 for factor C.What is the factor-rating score for Ling Services?

Accepted Answer

A) 98.0 
B) 32.7 
C) 21.8 
D) 29.2 
E) 30.8 
A) 98.0 
B) 32.7 
C) 21.8 
D) 29.2 
E) 30.8

Question 3

Given the position of the 3D printer in the growth stage of its life cycle,which of the following OM Strategy/Issues should the makers of 3D printers be least concerned with at the current time?

Accepted Answer

A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution 
A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution

Question 4

One reason to globalize is to learn to improve operations.

Accepted Answer

A) True 
 B)False

Question 5

A firm can effectively use its operations function to yield competitive advantage through all of the following EXCEPT:

Accepted Answer

A) customization of the product. 
B) setting equipment utilization goals below the industry average. 
C) speed of delivery. 
D) constant innovation of new products. 
E) maintaining a variety of product options. 
A) customization of the product. 
B) setting equipment utilization goals below the industry average. 
C) speed of delivery. 
D) constant innovation of new products. 
E) maintaining a variety of product options.

Question 6

What is the difference between a firm's mission and its strategy?

Accepted Answer

A firm's mission is the purpos

Question 7

________ is a free trade agreement among Canada,Mexico,and the United States.

Accepted Answer

NAFTA-Nort

Question 8

The creation of a unique advantage over competitors is called a(n)________.

Accepted Answer

competitiv

Question 9

State two examples of cultural and ethical issues that face operations managers in a global environment.

Accepted Answer

Student responses will vary,but there ar

Question 10

Which of the following OM strategy/issues should a firm with a product in the maturity stage of its life cycle be LEAST concerned with at the present time?

Accepted Answer

A) increase capacity 
B) long production runs 
C) standardization 
D) cost cutting 
E) fewer rapid product changes 
A) increase capacity 
B) long production runs 
C) standardization 
D) cost cutting 
E) fewer rapid product changes

Question 11

Core competencies are good candidates for outsourcing.

Accepted Answer

A) True 
 B)False

Question 12

With reference to cultural and ethical issues,the World Trade Organization has:

Accepted Answer

A) eliminated bribery. 
B) made progress in providing equal protection of intellectual property among nations. 
C) phased out all trade and tariff barriers between the United States and Mexico. 
D) eliminated slave labor and child labor. 
E) played little role in addressing cultural and ethical issues among nations. 
A) eliminated bribery. 
B) made progress in providing equal protection of intellectual property among nations. 
C) phased out all trade and tariff barriers between the United States and Mexico. 
D) eliminated slave labor and child labor. 
E) played little role in addressing cultural and ethical issues among nations.

Question 13

The ________ is how an organization expects to achieve its missions and goals.

Accepted Answer

The answer of The ________ is how an organization expects...

Question 14

The theory of competitive advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Accepted Answer

A) True 
 B)False

Question 15

Firms using the global strategy can be thought of as "world companies."

Accepted Answer

A) True 
 B)False

Question 16

________ is the practice of transferring a firm's activities that have traditionally been internal to external suppliers.

Accepted Answer

The answer of ________ is the practice of transferring a...

Question 17

What is SWOT analysis? List its four elements and describe its purpose.

Accepted Answer

The four elements of SWOT are strengths,

Question 18

The purpose of NAFTA is to:

Accepted Answer

A) substitute cheap labor in Mexico for expensive labor in the United States. 
B) curb illegal immigration from Mexico to the United States. 
C) phase out all trade and tariff barriers between North America and South America. 
D) phase out all trade and tariff barriers between the United States,Canada,and Mexico. 
E) provide fair and equitable tariff rates for trade between the United States,Canada,and Mexico. 
A) substitute cheap labor in Mexico for expensive labor in the United States. 
B) curb illegal immigration from Mexico to the United States. 
C) phase out all trade and tariff barriers between North America and South America. 
D) phase out all trade and tariff barriers between the United States,Canada,and Mexico. 
E) provide fair and equitable tariff rates for trade between the United States,Canada,and Mexico.

Question 19

Starbucks is one of the best known coffeehouse chains in the world.Each store sells a variety of innovative products to complement the array of coffee choices available.However,75% of current stores are located in the United States and the expensive nature of the coffee leaves Starbucks vulnerable to changes in consumer spending behavior (such as recessions).Recently Starbucks has begun initiatives to sell its specialty coffee beans for home use,presenting a chance for a large increase in revenue and diversification.However,Starbucks faces fierce competition seeking a piece of its lucrative market share and the threat of consumer behavior changes,given its reputation rides on a singular product.Perform an SWOT analysis for Starbucks.

Accepted Answer

Strengths-High profit specialty coffee,w

Question 20

Which of the following environmental factors has not contributed to Microsoft's changing strategy?

Accepted Answer

A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) global warming 
A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) global warming

Exam 2: Operations Strategy in a Global Environment

Identify five main disadvantages of outsourcing.

Given the position of the 3D printer in the growth stage of its life cycle,which of the following OM Strategy/Issues should the makers of 3D printers be least concerned with at the current time?

One reason to globalize is to learn to improve operations.

A firm can effectively use its operations function to yield competitive advantage through all of the following EXCEPT:

What is the difference between a firm's mission and its strategy?

________ is a free trade agreement among Canada,Mexico,and the United States.

The creation of a unique advantage over competitors is called a(n)________.

State two examples of cultural and ethical issues that face operations managers in a global environment.

Which of the following OM strategy/issues should a firm with a product in the maturity stage of its life cycle be LEAST concerned with at the present time?

Core competencies are good candidates for outsourcing.

With reference to cultural and ethical issues,the World Trade Organization has:

The ________ is how an organization expects to achieve its missions and goals.

The theory of competitive advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Firms using the global strategy can be thought of as "world companies."

________ is the practice of transferring a firm's activities that have traditionally been internal to external suppliers.

What is SWOT analysis? List its four elements and describe its purpose.

The purpose of NAFTA is to:

Which of the following environmental factors has not contributed to Microsoft's changing strategy?

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources, job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters