Exam 8: Foundations of Group Behaviour

Social identities help us understand who we are and where we fit in with other people.

Group decisions tend to be more accurate than individual decisions.

Your organisation is considering the use of team decision making.You have read extensively the literature on decision making and are trying to inform your manager about the advantages and disadvantages of group decision making. You have observed that the group tends to come to consensus very quickly and you know that the group is very cohesive.You conclude that they may be suffering from:

Group cohesiveness is increased with each of the following EXCEPT when:

What is group cohesiveness and how can cohesiveness be encouraged?

Which of the following is an explanation for the phenomenon of groupshift?

What is the relationship between cohesiveness and productivity?

A ________ is a set of expected behaviour patterns associated with a particular position in a social unit.

One example of work group norms deals with performance-related processes.Examples of performance norms include all of the following EXCEPT:

All group members can be said to be actors,each playing a role.

________ is a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

People maintain a single identity throughout their lives.

Differentiate the terms role perception,role expectations and role conflict.

What are norms?

Astro Inc.is reorganising and your new work group begins working together on Monday morning.Your university course in organisational behaviour contained information about the stages of group development,and your supervisor has asked your advice about the predictable stages of group development. You should warn your supervisor that in the first stage of group development,the team members will probably:

How does group size affect a group's behaviour?

Social loafing leads to increased productivity among groups.

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. John is expected to help customers in the retail store as well as perform computer repair work.He feels that every time he gets started on a repair,he is interrupted and doesn't know whether to finish his repair or wait on the customer.John suffers from role:

Conformity dampens creativity during brainstorming.

Individual decisions are generally preferable to group decisions when ________ is sought.