Question 1

Formal groups have natural formations.

Accepted Answer

A) True 
 B)False

Question 2

The stages of group development must occur sequentially and will never occur simultaneously.

Accepted Answer

A) True 
 B)False

Question 3

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

Accepted Answer

A) interacting 
B) nominal group 
C) brainstorm 
D) all of the above 
A) interacting 
B) nominal group 
C) brainstorm 
D) all of the above

Question 4

Group decisions offer increased diversity of views.

Accepted Answer

A) True 
 B)False

Question 5

Alex is the manager in a small marketing firm.He is in charge of allocating resources and assigning employees into different teams.He is also considered to be reasonably attractive. Given the description,he is likely to hold a high status because of his:

Accepted Answer

A) personal characteristics and ability to contribute to the group goals. 
B) ability to contribute to the group's goals and control over outcomes. 
C) control over outcomes and personal characteristics. 
D) none of the above. 
A) personal characteristics and ability to contribute to the group goals. 
B) ability to contribute to the group's goals and control over outcomes. 
C) control over outcomes and personal characteristics. 
D) none of the above.

Question 6

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments.He recognises that the size of groups impacts their overall behaviour. Joe has learned in an OB course that:

Accepted Answer

A) social loafing is the tendency for individuals to expend less effort when working collectively than when working individually. 
B) the effect of group size is consistent across most variables,including productivity,equity and status. 
C) small groups are good for gaining diverse input only when managers take the lead over lower-status employees. 
D) team spirit spurs individual effort and enhances the group's overall performance. 
A) social loafing is the tendency for individuals to expend less effort when working collectively than when working individually. 
B) the effect of group size is consistent across most variables,including productivity,equity and status. 
C) small groups are good for gaining diverse input only when managers take the lead over lower-status employees. 
D) team spirit spurs individual effort and enhances the group's overall performance.

Question 7

Norms tell members what they ought and ought not to do under certain circumstances.

Accepted Answer

A) True 
 B)False

Question 8

Which is NOT one of the stages in the five-stage group development model?

Accepted Answer

A) norming 
B) storming 
C) adopting 
D) forming 
A) norming 
B) storming 
C) adopting 
D) forming

Question 9

Which group decision-making type creates the highest social pressure?

Accepted Answer

A) conservatism 
B) brainstorming 
C) nominal 
D) interacting 
A) conservatism 
B) brainstorming 
C) nominal 
D) interacting

Question 10

Fred,Vera,Martin,Susan and Chen all bump into each other at a wedding.They start to talk and soon realise that they share certain bonds.Fred and Vera both support the local cricket team.Vera,Susan and Martin went to the same university.Martin and Chen both go to the same church.Also,Fred and Susan both held their first jobs together at the same McDonald's store.Further,Fred and Martin were born in the same week,went to the same high school and their mother's know each other. In this group of five people,what characteristic of social identity is likely to cause Vera and Susan to bond?

Accepted Answer

A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction 
A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction

Question 11

Asch's study suggested that we desire to be one of the group and avoid being visibly different.

Accepted Answer

A) True 
 B)False

Question 12

A reference group is one that a person defines himself or herself as a member or is desirous of being a member.

Accepted Answer

A) True 
 B)False

Question 13

When an individual finds that compliance with one role requirement may make the compliance with another more difficult,the result is role:

Accepted Answer

A) conflict. 
B) perception. 
C) expectation. 
D) identity. 
A) conflict. 
B) perception. 
C) expectation. 
D) identity.

Question 14

Brainstorming is a technique to generate creative alternatives while withholding criticism.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following does NOT describe a psychological contract?

Accepted Answer

A) It is an unwritten agreement that exists between employees and employer. 
B) It addresses status issues in an organisation. 
C) It sets out mutual expectations between management and workers. 
D) It defines the behavioural expectations that go with every role. 
A) It is an unwritten agreement that exists between employees and employer. 
B) It addresses status issues in an organisation. 
C) It sets out mutual expectations between management and workers. 
D) It defines the behavioural expectations that go with every role.

Question 16

According to the Hawthorne studies,lighting is most effective in increasing productivity when it is reduced to the point just above moonlight.

Accepted Answer

A) True 
 B)False

Question 17

In the punctuated equilibrium model,the group's direction is re-examined frequently in the first half of the group's life and is likely to be altered.

Accepted Answer

A) True 
 B)False

Question 18

Three employees from different departments who regularly eat lunch together are an example of a(n)________ group.

Accepted Answer

A) formal 
B) informal 
C) task 
D) command 
A) formal 
B) informal 
C) task 
D) command

Question 19

According to the punctuated equilibrium model,all of the following are true about groups EXCEPT:

Accepted Answer

A) a transition takes place at the end of the first phase,which occurs exactly when the group has used up one third of its allotted time. 
B) the group's last meeting is characterised by markedly accelerated activity,which is considered normal for temporary groups. 
C) the first phase of group activity is one of inertia,which occurs as they are locked into a fixed course of action. 
D) the first meeting sets the group's direction,while a framework of behaviours and patterns become apparent. 
A) a transition takes place at the end of the first phase,which occurs exactly when the group has used up one third of its allotted time. 
B) the group's last meeting is characterised by markedly accelerated activity,which is considered normal for temporary groups. 
C) the first phase of group activity is one of inertia,which occurs as they are locked into a fixed course of action. 
D) the first meeting sets the group's direction,while a framework of behaviours and patterns become apparent.

Question 20

________ norms include things like appropriate dress and when to look busy.

Accepted Answer

A) Social arrangement 
B) Allocation of resources 
C) Appearance 
D) Performance 
A) Social arrangement 
B) Allocation of resources 
C) Appearance 
D) Performance

Formal groups have natural formations.

The stages of group development must occur sequentially and will never occur simultaneously.

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

Group decisions offer increased diversity of views.

Alex is the manager in a small marketing firm.He is in charge of allocating resources and assigning employees into different teams.He is also considered to be reasonably attractive. Given the description,he is likely to hold a high status because of his:

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments.He recognises that the size of groups impacts their overall behaviour. Joe has learned in an OB course that:

Norms tell members what they ought and ought not to do under certain circumstances.

Which is NOT one of the stages in the five-stage group development model?

Which group decision-making type creates the highest social pressure?

Asch's study suggested that we desire to be one of the group and avoid being visibly different.

A reference group is one that a person defines himself or herself as a member or is desirous of being a member.

When an individual finds that compliance with one role requirement may make the compliance with another more difficult,the result is role:

Brainstorming is a technique to generate creative alternatives while withholding criticism.

Which of the following does NOT describe a psychological contract?

According to the Hawthorne studies,lighting is most effective in increasing productivity when it is reduced to the point just above moonlight.

In the punctuated equilibrium model,the group's direction is re-examined frequently in the first half of the group's life and is likely to be altered.

Three employees from different departments who regularly eat lunch together are an example of a(n)________ group.

According to the punctuated equilibrium model,all of the following are true about groups EXCEPT:

________ norms include things like appropriate dress and when to look busy.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 8: Foundations of Group Behaviour

Formal groups have natural formations.

The stages of group development must occur sequentially and will never occur simultaneously.

The ________ technique most restricts discussion or interpersonal communication during the decision-making process.

Group decisions offer increased diversity of views.

Alex is the manager in a small marketing firm.He is in charge of allocating resources and assigning employees into different teams.He is also considered to be reasonably attractive. Given the description,he is likely to hold a high status because of his:

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments.He recognises that the size of groups impacts their overall behaviour. Joe has learned in an OB course that:

Norms tell members what they ought and ought not to do under certain circumstances.

Which is NOT one of the stages in the five-stage group development model?

Which group decision-making type creates the highest social pressure?

Asch's study suggested that we desire to be one of the group and avoid being visibly different.

A reference group is one that a person defines himself or herself as a member or is desirous of being a member.

When an individual finds that compliance with one role requirement may make the compliance with another more difficult,the result is role:

Brainstorming is a technique to generate creative alternatives while withholding criticism.

Which of the following does NOT describe a psychological contract?

According to the Hawthorne studies,lighting is most effective in increasing productivity when it is reduced to the point just above moonlight.

In the punctuated equilibrium model,the group's direction is re-examined frequently in the first half of the group's life and is likely to be altered.

Three employees from different departments who regularly eat lunch together are an example of a(n)________ group.

According to the punctuated equilibrium model,all of the following are true about groups EXCEPT:

________ norms include things like appropriate dress and when to look busy.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters