Question 1

Members in a group work interdependently.

Accepted Answer

A) True 
 B)False

Question 2

If your group must be fast at completing the task,which size should be most effective?

Accepted Answer

A) a smaller group 
B) a larger group 
C) a moderate group 
D) none of the above 
A) a smaller group 
B) a larger group 
C) a moderate group 
D) none of the above

Question 3

Zimbardo's simulated prison experiment is most important because it demonstrates individuals:

Accepted Answer

A) can easily and rapidly assume new roles very different from their inherent personalities. 
B) assumed normal identities and emotional stability as an adaptive measure. 
C) reflected on their own personal experiences at home,at work and in social situations. 
D) performed better when a lower-fidelity prison setting simulation was used. 
A) can easily and rapidly assume new roles very different from their inherent personalities. 
B) assumed normal identities and emotional stability as an adaptive measure. 
C) reflected on their own personal experiences at home,at work and in social situations. 
D) performed better when a lower-fidelity prison setting simulation was used.

Question 4

Norms that dictate assignment of difficult jobs and allocation of new tools and equipment are norms dealing with:

Accepted Answer

A) financial standards. 
B) resource allocation. 
C) corporate objectives. 
D) informal arrangements. 
A) financial standards. 
B) resource allocation. 
C) corporate objectives. 
D) informal arrangements.

Question 5

When a psychological contract is broken,both parties renegotiate to create a new contract.

Accepted Answer

A) True 
 B)False

Question 6

Fuse Pty Ltd is a human resource consulting firm.From Monday through Thursday,the consultants typically have filled schedules meeting with clients and making calls to set up appointments.In contrast,their Fridays are generally fairly relaxed; they tend to spend a fair amount of time socialising with their fellow consultants.As a professional consultancy,all the employees in the firm dress fairly formally in full business attire. Within two weeks of work,Jane,the new employee,also finds that just like other consultants,her schedule is often filled between Monday to Thursday and her Fridays tend to be more relaxed.This is most likely because of ________ norms.

Accepted Answer

A) social arrangement 
B) appearance 
C) performance 
D) allocation of resources 
A) social arrangement 
B) appearance 
C) performance 
D) allocation of resources

Question 7

Which is the stage of group development characterised by close relationships and cohesiveness?

Accepted Answer

A) norming 
B) bonding 
C) storming 
D) performing 
A) norming 
B) bonding 
C) storming 
D) performing

Question 8

What are four common classes of norms?

Accepted Answer

The most common class of norms is perfor

Question 9

The Hawthorne studies:

Accepted Answer

A) began by examining the relationship between the physical environment and productivity. 
B) began with illumination experiments with various groups of workers. 
C) did a third study to ascertain the effect of a sophisticated wage incentive plan. 
D) all of the above. 
A) began by examining the relationship between the physical environment and productivity. 
B) began with illumination experiments with various groups of workers. 
C) did a third study to ascertain the effect of a sophisticated wage incentive plan. 
D) all of the above.

Question 10

By the end of which stage of a group's development has the group formed a common set of expectations of member behaviours?

Accepted Answer

A) norming 
B) performing 
C) forming 
D) storming 
A) norming 
B) performing 
C) forming 
D) storming

Question 11

In comparing the results of individual and group performance on a rope-pulling task,Ringelmann concluded that:

Accepted Answer

A) the larger the group,the greater the individual productivity. 
B) group size is not a determinant of individual productivity. 
C) increases in group size are inversely related to individual performance. 
D) total productivity tends to decline in large groups. 
A) the larger the group,the greater the individual productivity. 
B) group size is not a determinant of individual productivity. 
C) increases in group size are inversely related to individual performance. 
D) total productivity tends to decline in large groups.

Question 12

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. To clear up confusion,you have decided that you must come to an unwritten agreement with each employee about your mutual expectations.You are developing a(n):

Accepted Answer

A) employment contract. 
B) role expectation contract. 
C) role playing document. 
D) psychological contract. 
A) employment contract. 
B) role expectation contract. 
C) role playing document. 
D) psychological contract.

Question 13

________ groups are characterised as ones where a person is aware of the others.The person defines himself or herself as a member or would like to be a member.

Accepted Answer

A) Status 
B) Normative 
C) Role 
D) Reference 
A) Status 
B) Normative 
C) Role 
D) Reference

Question 14

Social identity theory proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the performance of the group.

Accepted Answer

A) True 
 B)False

Question 15

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. You can help them understand their roles and the role of other people by explaining some common facts about roles.All of the following statements are true EXCEPT:

Accepted Answer

A) It may be helpful for them to view role expectations through the perspective of a psychological contract. 
B) Role perception is how others believe people are expected to act in their given role. 
C) Most employees are simultaneously in occupations,work groups,divisions and demographic groups,and these different identities can come into conflict. 
D) Each person will be expected to play a number of diverse roles. 
A) It may be helpful for them to view role expectations through the perspective of a psychological contract. 
B) Role perception is how others believe people are expected to act in their given role. 
C) Most employees are simultaneously in occupations,work groups,divisions and demographic groups,and these different identities can come into conflict. 
D) Each person will be expected to play a number of diverse roles.

Question 16

Fred,Vera,Martin,Susan and Chen all bump into each other at a wedding.They start to talk and soon realise that they share certain bonds.Fred and Vera both support the local cricket team.Vera,Susan and Martin went to the same university.Martin and Chen both go to the same church.Also,Fred and Susan both held their first jobs together at the same McDonald's store.Further,Fred and Martin were born in the same week,went to the same high school and their mother's know each other. Which of the following characteristics of social identity theory is likely to cause Fred and Martin to bond?

Accepted Answer

A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction 
A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction

Question 17

The norming stage of group development is characterised by camaraderie.

Accepted Answer

A) True 
 B)False

Question 18

Evidence indicates that Asch's findings about group conformity are culture bound.

Accepted Answer

A) True 
 B)False

Question 19

Fred,Vera,Martin,Susan and Chen all bump into each other at a wedding.They start to talk and soon realise that they share certain bonds.Fred and Vera both support the local cricket team.Vera,Susan and Martin went to the same university.Martin and Chen both go to the same church.Also,Fred and Susan both held their first jobs together at the same McDonald's store.Further,Fred and Martin were born in the same week,went to the same high school and their mother's know each other. Fred and Vera are very proud that their cricket team has just made it into the final test match.Which of the following characteristics of social identity theory is likely to cause Fred and Vera to bond?

Accepted Answer

A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction 
A) similarity 
B) distinctiveness 
C) status 
D) uncertainty reduction

Question 20

Compare and contrast the five-stage model for group development with the punctuated equilibrium model.

Accepted Answer

The five-stage group development model c

Members in a group work interdependently.

If your group must be fast at completing the task,which size should be most effective?

Zimbardo's simulated prison experiment is most important because it demonstrates individuals:

Norms that dictate assignment of difficult jobs and allocation of new tools and equipment are norms dealing with:

When a psychological contract is broken,both parties renegotiate to create a new contract.

Which is the stage of group development characterised by close relationships and cohesiveness?

What are four common classes of norms?

The Hawthorne studies:

By the end of which stage of a group's development has the group formed a common set of expectations of member behaviours?

In comparing the results of individual and group performance on a rope-pulling task,Ringelmann concluded that:

________ groups are characterised as ones where a person is aware of the others.The person defines himself or herself as a member or would like to be a member.

Social identity theory proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the performance of the group.

The norming stage of group development is characterised by camaraderie.

Evidence indicates that Asch's findings about group conformity are culture bound.

Compare and contrast the five-stage model for group development with the punctuated equilibrium model.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 8: Foundations of Group Behaviour

Members in a group work interdependently.

If your group must be fast at completing the task,which size should be most effective?

Zimbardo's simulated prison experiment is most important because it demonstrates individuals:

Norms that dictate assignment of difficult jobs and allocation of new tools and equipment are norms dealing with:

When a psychological contract is broken,both parties renegotiate to create a new contract.

Which is the stage of group development characterised by close relationships and cohesiveness?

What are four common classes of norms?

The Hawthorne studies:

By the end of which stage of a group's development has the group formed a common set of expectations of member behaviours?

In comparing the results of individual and group performance on a rope-pulling task,Ringelmann concluded that:

________ groups are characterised as ones where a person is aware of the others.The person defines himself or herself as a member or would like to be a member.

Social identity theory proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the performance of the group.

The norming stage of group development is characterised by camaraderie.

Evidence indicates that Asch's findings about group conformity are culture bound.

Compare and contrast the five-stage model for group development with the punctuated equilibrium model.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters