Exam 1: Operations and Productivity

Why are organizations changing from batch (large)shipments to just-in-time (JIT)shipments?

Productivity is more difficult to improve in the service sector.

A firm cleans chemical tank cars in the Edmonton area.With standard equipment,the firm typically cleaned 70 chemical tank cars per month.They utilized 10 gallons of solvent,and two employees worked 20 days per month,8 hours a day.The company decided to switch to a larger cleaning machine.Last April,they cleaned 60 tank cars in only 15 days.They utilized 12 gallons of solvent,and the two employees worked 6 hours a day. 1.What was their raw material and their labour productivity with the standard equipment? 2.What is their raw material and their labour productivity with the larger machine? 3.What is the change in each productivity measure?

Which of the following are part of the Ten Critical Decisions of Operations Management? I.Design of goods and services II.Managing Quality III.Layout Strategy IV.Marketing V.Pricing of Goods and Services

In order to have a career in operations management one must have a degree in statistics or quantitative methods.

Define operations management.Will your definition accommodate both manufacturing and service operations?