Question 1

Which of the following is a reason for globalizing operations?

Accepted Answer

A) reduce costs with a reduction in effectiveness of the supply chain 
B) improve the supply chain while increasing overall costs 
C) understand markets 
D) reduce stockholder approval ratings 
E) increase costs at the risk of stockholder approval ratings 
A) reduce costs with a reduction in effectiveness of the supply chain 
B) improve the supply chain while increasing overall costs 
C) understand markets 
D) reduce stockholder approval ratings 
E) increase costs at the risk of stockholder approval ratings C

Question 2

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

Accepted Answer

A) True 
 B)False  True

Question 3

________ is the stage in product life cycle at which it is a poor time to change quality.

Accepted Answer

Maturity

Question 4

Standardization is an appropriate strategy in which stage of the product life cycle?

Accepted Answer

A) introduction 
B) growth 
C) maturity 
D) decline 
E) retirement 
A) introduction 
B) growth 
C) maturity 
D) decline 
E) retirement

Question 5

One reason for global operations is to gain improvements in the supply chain.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is most correct?

Accepted Answer

A) Key success factors (KSFs)are often necessary,but not sufficient for competitive advantage. 
B) Key success factors (KSFs)are often sufficient,but not necessary for competitive advantage. 
C) Key success factors (KSFs)are neither necessary nor sufficient for competitive advantage. 
D) Key success factors (KSFs)are both necessary and sufficient for competitive advantage. 
E) None of the above statements are correct. 
A) Key success factors (KSFs)are often necessary,but not sufficient for competitive advantage. 
B) Key success factors (KSFs)are often sufficient,but not necessary for competitive advantage. 
C) Key success factors (KSFs)are neither necessary nor sufficient for competitive advantage. 
D) Key success factors (KSFs)are both necessary and sufficient for competitive advantage. 
E) None of the above statements are correct.

Question 7

Which of the following is true?

Accepted Answer

A) Corporate mission is shaped by functional strategies. 
B) Corporate strategy is shaped by functional strategies. 
C) Functional strategies are shaped by corporate strategy. 
D) External conditions are shaped by corporate mission. 
E) Functional area missions are merged to become the organizational mission. 
A) Corporate mission is shaped by functional strategies. 
B) Corporate strategy is shaped by functional strategies. 
C) Functional strategies are shaped by corporate strategy. 
D) External conditions are shaped by corporate mission. 
E) Functional area missions are merged to become the organizational mission.

Question 8

Which of the following is least likely to result in a strategy change?

Accepted Answer

A) change in the company's financial situation 
B) a company's adoption of new technology 
C) change in the product life cycle 
D) change in the competitive environment 
E) change in job scheduling techniques 
A) change in the company's financial situation 
B) a company's adoption of new technology 
C) change in the product life cycle 
D) change in the competitive environment 
E) change in job scheduling techniques

Question 9

The relative importance of each of the ten operations decisions depends on the ratio of goods and services in an organization.

Accepted Answer

A) True 
 B)False

Question 10

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is referred to as

Accepted Answer

A) mass production. 
B) time-based competition. 
C) competing on productivity. 
D) competing on flexibility. 
E) competing on differentiation. 
A) mass production. 
B) time-based competition. 
C) competing on productivity. 
D) competing on flexibility. 
E) competing on differentiation.

Question 11

Cost cutting in international operations can take place because of

Accepted Answer

A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs. 
A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs.

Question 12

The ability of an organization to produce services that,by utilizing the consumer's five senses,have some uniqueness in their characteristics is referred to as

Accepted Answer

A) mass production. 
B) time-based competition. 
C) differentiation. 
D) flexible response. 
E) experience differentiation. 
A) mass production. 
B) time-based competition. 
C) differentiation. 
D) flexible response. 
E) experience differentiation.

Question 13

Which of the following statements concerning the operations management decision is relevant to services?

Accepted Answer

A) There are many objective quality standards. 
B) The customer is not involved in most of the process. 
C) The work force's technical skills are very important. 
D) Labour standards vary depending on customer requirements. 
E) Ability to inventory may allow the leveling of the output rates. 
A) There are many objective quality standards. 
B) The customer is not involved in most of the process. 
C) The work force's technical skills are very important. 
D) Labour standards vary depending on customer requirements. 
E) Ability to inventory may allow the leveling of the output rates.

Question 14

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Accepted Answer

A) True 
 B)False

Question 15

Franz Colruyt is a Belgian discount food retailer that is obsessed with cutting costs.Cost cutting measures in its 160 stores include no bags or in-store music,dimly-lit stores,unpaid 5-minute coffee breaks for employees,and a spartan headquarters.The resulting 6.5% profit margin dwarfs the 1% to 2% margin typical for the industry.Perform a SWOT analysis for Franz Colruyt.

Accepted Answer

Strengths: High profit margin of 6.5% fr

Question 16

Are strategies static or dynamic? What are the forces that lead to this result?

Accepted Answer

Strategies should be dynamic b

Question 17

Decisions that involve what is to be made and what is to be purchased fall under the heading of supply-chain management.

Accepted Answer

A) True 
 B)False

Question 18

Which of the international operations strategies uses the existing domestic model globally?

Accepted Answer

A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) transdomestic strategy 
A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) transdomestic strategy

Question 19

Caterpillar and Texas Instruments are two firms that have benefited from the use of

Accepted Answer

A) the multidomestic strategy option. 
B) the transdomestic corporation strategy. 
C) the transnational strategy option. 
D) the maquiladora system in Europe. 
E) the global strategy option. 
A) the multidomestic strategy option. 
B) the transdomestic corporation strategy. 
C) the transnational strategy option. 
D) the maquiladora system in Europe. 
E) the global strategy option.

Question 20

The ________ is how an organization expects to achieve its missions and goals.

Accepted Answer

The answer of The ________ is how an organization expects...

Exam 2: Operations Strategy in a Global Environment

Which of the following is a reason for globalizing operations?

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

________ is the stage in product life cycle at which it is a poor time to change quality.

Standardization is an appropriate strategy in which stage of the product life cycle?

One reason for global operations is to gain improvements in the supply chain.

Which of the following statements is most correct?

Which of the following is true?

Which of the following is least likely to result in a strategy change?

The relative importance of each of the ten operations decisions depends on the ratio of goods and services in an organization.

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is referred to as

Cost cutting in international operations can take place because of

The ability of an organization to produce services that,by utilizing the consumer's five senses,have some uniqueness in their characteristics is referred to as

Which of the following statements concerning the operations management decision is relevant to services?

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Are strategies static or dynamic? What are the forces that lead to this result?

Decisions that involve what is to be made and what is to be purchased fall under the heading of supply-chain management.

Which of the international operations strategies uses the existing domestic model globally?

Caterpillar and Texas Instruments are two firms that have benefited from the use of

The ________ is how an organization expects to achieve its missions and goals.

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Statistical Process Control

Process Strategy and Sustainability

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply-Chain Management

Outsourcing As a Supply-Chain Strategy

Inventory Management

Aggregate Planning

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit and Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters