Exam 8: Teamwork and Performance

Research finds that, in teams, male-dominated individual intelligence, as opposed to collective intelligence, provides a clear focus for solving problems and resolving conflicts.

___________ is the third step in the team building process?

The sharing of responsibility for meeting group task and maintenance needs is known as:

When groupthink occurs in highly cohesive groups, poor decisions may result from the members' unwillingness to criticize one another's ideas and suggestions, overemphasis on agreement, desire to hold the group together, underemphasis on critical discussion, and desire to avoid unpleasant circumstances.

Research in social psychology suggests that the achievement of sustained high performance by groups requires that both __________ needs and __________ needs be met.

To improve team processes, both team leaders and members must be prepared to deal with all of the following EXCEPT:

Researchers point out that collective intelligence is _________ in teams whose processes result in social sensitivity and absence of domination by one or a few members.

The roles of a group or team represent ideas or beliefs about how members are expected to behave.

In decision by authority rule, the chairperson, a manager, or a leader makes a decision for the group. This can be done with or without discussion and is very time efficient.

Problems regarding participation, goals, control, relationships, and process are likely to occur in a new team or when new members join existing teams.

Special problems relating to team processes may arise as more and more jobs are turned over to teams and as more and more traditional supervisors are being asked to function as team leaders.

Distributed leadership is the sharing of responsibility, by all members, for meeting individual needs.

In terms of team productivity, the best-case scenario of a work team's performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

In decision by __________, when the group finally accepts an idea, all others in the group have been bypassed and discarded by simple __________ rather than by critical evaluation.

Discuss the following approaches to team building: the formal retreat approach, the continuous improvement approach, and the outdoor experience approach.

A process for discussing and agreeing upon what team members expect of one another is known as ______________.

Tasks that are routine and easily subdivided lend themselves to:

In coping with the challenge of entering a team, tough battlers are those individuals who are frustrated by a lack of identity in the new group and who may act aggressively or reject authority.

Proxemics refers to the use of space as people interact.

Collective intelligence is a sequence of planned activities designed to gather and analyze data on the functioning of a group and to initiate changes designed to improve teamwork and increase team effectiveness.