Exam 8: Teamwork and Performance

The formal retreat approach to team building places group members in a variety of physically challenging situations that must be mastered through teamwork, not through individual work.

What is groupthink? Why can groupthink be detrimental to effective group functioning?

Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are __________.

__________ involves generating decision-making alternatives in groups through a series of survey questionnaires.

Role negotiation is an effective way to deal with teamwork difficulties when they occur or to help prevent them from occurring in the first place.

Organizations and their managers can discourage the negative aspects and encourage the positive aspects of inter-team dynamics by doing all of the following EXCEPT:

According to Schein, the tough battler is insecure, suffering uncertainties of intimacy and control.

Groupthink can be avoided when team leaders hold "second-chance" meetings after consensus is apparently achieved.

Which of the following statements about norms is NOT correct?

In his studies of how people cope with the challenge of entering a team, Edgar Schein labeled individuals who act in a passive, reflective, and even single-minded manner while struggling with the fit between individual goals and group directions as disruptive entrants.

Decision by __________ occurs when one idea after another is suggested without discussing them and the team finally accepts an idea without any critical evaluation.

The guidelines for brainstorming include ruling out all criticism, welcoming "freewheeling," emphasizing quantity of ideas, and encouraging "piggy-backing" on others' ideas.

A team member contributes __________ leadership by encouraging the participation of others, trying to harmonize differences of opinion, praising the contributions of others, and agreeing to go along with a popular course of action.

The ability of a team to perform well across a range of tasks is known as ____________.

When difficulties occur within a group or team, __________ can help in addressing problems and resolving issues.

What are norms? What is cohesiveness? How are norms and cohesiveness related?

GE's launch of the "Tweet Squad" is an example of a:

The attention to office design in building spaces conducive to communication needed by teams today is part of __________.

The second step in the team-building process occurs when members work together in planning for team improvements.

The ability of a team to perform well across a range of tasks is known as ____________.