Question 1

Which approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations?

Accepted Answer

A)  Informal withdrawal approach 
B)  Brainstorming approach 
C)  Nominal Group Technique 
D)  The Delphi Technique 
E)  Formal retreat approach 
A)  Informal withdrawal approach 
B)  Brainstorming approach 
C)  Nominal Group Technique 
D)  The Delphi Technique 
E)  Formal retreat approach

Question 2

Centralized communication networks create high levels of member satisfaction and work best when team tasks are complex and non-routine.

Accepted Answer

A) True 
 B)False

Question 3

__________ occurs when the same person sends conflicting expectations.

Accepted Answer

Intrasende

Question 4

__________ teams are able to turn a general sense of purpose into specific performance objectives and the members feel collectively accountable for moving together in a compelling direction toward a goal.

Accepted Answer

The answer of __________ teams are able to turn a...

Question 5

__________ refers to the tendency to reduce effort when working in groups.

Accepted Answer

A)  Social mooching 
B)  Social management 
C)  Social loafing 
D)  Social contract 
E)  Social engagement 
A)  Social mooching 
B)  Social management 
C)  Social loafing 
D)  Social contract 
E)  Social engagement

Question 6

Which of the following directly contributes to the performance of important group tasks?

Accepted Answer

A)  Task activities 
B)  Assignment mandates 
C)  Directive activities 
D)  Responsibility activities 
E)  Maintenance activities 
A)  Task activities 
B)  Assignment mandates 
C)  Directive activities 
D)  Responsibility activities 
E)  Maintenance activities

Question 7

Wheel communication networks and chain communication network are other names for a centralized communication network.

Accepted Answer

A) True 
 B)False

Question 8

__________ include initiating discussion, sharing information, asking information of others, clarifying something that has been said, and summarizing the status of a deliberation.

Accepted Answer

The answer of __________ include initiating discussion, sharing information, asking...

Question 9

High-performance teams have strong core values that help the team members guide their attitudes and behaviors in directions consistent with the team's purpose.

Accepted Answer

A) True 
 B)False

Question 10

In __________, group members actively generate as many ideas and alternatives as possible, and they do so relatively quickly and without inhibitions.

Accepted Answer

The answer of In __________, group members actively generate as...

Question 11

From a manager's perspective, the worst-case scenario of a work team's performance norms and cohesiveness occurs with negative performance norms and high team cohesiveness.

Accepted Answer

A) True 
 B)False

Question 12

A "logically perfect" group decision making method because all team members agree totally on a course of action is known as:

Accepted Answer

A)  consensus. 
B)  unanimity. 
C)  majority rule. 
D)  minority rule. 
E)  lack of response. 
A)  consensus. 
B)  unanimity. 
C)  majority rule. 
D)  minority rule. 
E)  lack of response.

Question 13

The outdoor experience approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations.

Accepted Answer

A) True 
 B)False

Question 14

__________ is the tendency of members in highly cohesive groups to lose their critical evaluative capabilities.

Accepted Answer

The answer of __________ is the tendency of members in...

Question 15

The statement, "People on this committee are good listeners and actively seek out the ideas and opinions of others" reinforces the negative support and helpfulness norm.

Accepted Answer

A) True 
 B)False

Question 16

A key negative aspect of inter-team dynamics is that the members of each team may divert energies toward their mutual animosities rather than on the performance of important tasks.

Accepted Answer

A) True 
 B)False

Question 17

Historical examples of groupthink according to Janis do not include:

Accepted Answer

A)  space shuttle disasters. 
B)  decision-making during the Vietnam War. 
C)  American intelligence regarding weapons of mass destruction in Iraq. 
D)  the lack of preparedness by U.S. forces at Pearl Harbor before entry into WWII. 
E)  the Golden Gate Bridge crisis. 
A)  space shuttle disasters. 
B)  decision-making during the Vietnam War. 
C)  American intelligence regarding weapons of mass destruction in Iraq. 
D)  the lack of preparedness by U.S. forces at Pearl Harbor before entry into WWII. 
E)  the Golden Gate Bridge crisis.

Question 18

__________ occurs when a person is uncertain about his or her role in a job or on a team.

Accepted Answer

The answer of __________ occurs when a person is uncertain...

Question 19

All-channel or star communication networks are other names for __________.

Accepted Answer

decentrali

Question 20

__________ is the degree to which group or team members are attracted to and motivated to remain a part of the group or team.

Accepted Answer

The answer of __________ is the degree to which group...

Which approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations?

Centralized communication networks create high levels of member satisfaction and work best when team tasks are complex and non-routine.

__________ occurs when the same person sends conflicting expectations.

__________ teams are able to turn a general sense of purpose into specific performance objectives and the members feel collectively accountable for moving together in a compelling direction toward a goal.

__________ refers to the tendency to reduce effort when working in groups.

Which of the following directly contributes to the performance of important group tasks?

Wheel communication networks and chain communication network are other names for a centralized communication network.

__________ include initiating discussion, sharing information, asking information of others, clarifying something that has been said, and summarizing the status of a deliberation.

High-performance teams have strong core values that help the team members guide their attitudes and behaviors in directions consistent with the team's purpose.

In __________, group members actively generate as many ideas and alternatives as possible, and they do so relatively quickly and without inhibitions.

From a manager's perspective, the worst-case scenario of a work team's performance norms and cohesiveness occurs with negative performance norms and high team cohesiveness.

A "logically perfect" group decision making method because all team members agree totally on a course of action is known as:

The outdoor experience approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations.

__________ is the tendency of members in highly cohesive groups to lose their critical evaluative capabilities.

The statement, "People on this committee are good listeners and actively seek out the ideas and opinions of others" reinforces the negative support and helpfulness norm.

A key negative aspect of inter-team dynamics is that the members of each team may divert energies toward their mutual animosities rather than on the performance of important tasks.

Historical examples of groupthink according to Janis do not include:

__________ occurs when a person is uncertain about his or her role in a job or on a team.

All-channel or star communication networks are other names for __________.

__________ is the degree to which group or team members are attracted to and motivated to remain a part of the group or team.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 8: Teamwork and Performance

Which approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations?

Centralized communication networks create high levels of member satisfaction and work best when team tasks are complex and non-routine.

__________ occurs when the same person sends conflicting expectations.

__________ teams are able to turn a general sense of purpose into specific performance objectives and the members feel collectively accountable for moving together in a compelling direction toward a goal.

__________ refers to the tendency to reduce effort when working in groups.

Which of the following directly contributes to the performance of important group tasks?

Wheel communication networks and chain communication network are other names for a centralized communication network.

__________ include initiating discussion, sharing information, asking information of others, clarifying something that has been said, and summarizing the status of a deliberation.

High-performance teams have strong core values that help the team members guide their attitudes and behaviors in directions consistent with the team's purpose.

In __________, group members actively generate as many ideas and alternatives as possible, and they do so relatively quickly and without inhibitions.

From a manager's perspective, the worst-case scenario of a work team's performance norms and cohesiveness occurs with negative performance norms and high team cohesiveness.

A "logically perfect" group decision making method because all team members agree totally on a course of action is known as:

The outdoor experience approach to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations.

__________ is the tendency of members in highly cohesive groups to lose their critical evaluative capabilities.

The statement, "People on this committee are good listeners and actively seek out the ideas and opinions of others" reinforces the negative support and helpfulness norm.

A key negative aspect of inter-team dynamics is that the members of each team may divert energies toward their mutual animosities rather than on the performance of important tasks.

Historical examples of groupthink according to Janis do not include:

__________ occurs when a person is uncertain about his or her role in a job or on a team.

All-channel or star communication networks are other names for __________.

__________ is the degree to which group or team members are attracted to and motivated to remain a part of the group or team.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters