Exam 8: Teamwork and Performance

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A positive aspect of intergroup competition occurs when the members of each group work harder, become more focused on key tasks, and develop more internal loyalty.

(True/False)
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In decision by unanimity, at least one-third team members agree totally on the course of action to be taken.

(True/False)
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The inter-team group technique is a group decision-making approach that involves structured rules for generating and prioritizing ideas.

(True/False)
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In an __________ approach to team building, the manager, team leader, or group members themselves take responsibility for regularly engaging in the team-building process.

(Multiple Choice)
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In coping with the challenge of entering a team, __________ are individuals who act in a passive, reflective, and even single-minded manner while struggling with the fit between individual goals and group directions.

(Multiple Choice)
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Describe the characteristics that enable a high-performance team to excel at teamwork.

(Essay)
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In contrast to less cohesive groups, members of highly cohesive group members display all of the following EXCEPT:

(Multiple Choice)
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The __________ is a group decision-making approach that involves structured rules for generating and prioritizing ideas."

(Short Answer)
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The guidelines for brainstorming include all of the following EXCEPT:

(Multiple Choice)
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Positive norms within groups and teams can be established by doing all of the following EXCEPT:

(Multiple Choice)
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Decision by __________ is often done by providing a suggestion and then forcing quick agreement by challenging the group with such statements as "Does anyone object?...No? Well, let's go ahead then."

(Multiple Choice)
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Which of the following is a sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness?

(Multiple Choice)
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__________ occurs when too little work is expected and the individual feels underutilized.

(Short Answer)
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Members of high-performance teams have the right mix of technical, problem-solving, decision-making, and interpersonal skills.

(True/False)
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Disruptive behaviors that can harm group process include all of the following EXCEPT:

(Multiple Choice)
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With all the personality issues involved, research finds that the team building process is not very collaborative.

(True/False)
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Group cohesiveness tends to decrease when groups are physically isolated from others and when they experience performance success or crisis.

(True/False)
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When President Kennedy chose to absent himself from strategy discussions by his Cabinet during the Cuban Missile Crisis, he avoided the tendency for his Cabinet members to figure out what he wanted and give it to him, thereby avoiding __________.

(Short Answer)
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__________ occurs when the expectations of two or more roles held by the same individual become incompatible, such as the conflict between work and family demands.

(Multiple Choice)
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Which approach to team building places group members in a variety of physically challenging situations that must be mastered through teamwork, not individual work?

(Multiple Choice)
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