Question 1

Which of the following is false regarding repetitive processes?

Accepted Answer

A) They use modules. 
B) They allow easy switching from one product to the other. 
C) They are the classic assembly lines. 
D) They have more structure and less flexibility than a job shop layout. 
E) They include the assembly of basically all automobiles. 
A) They use modules. 
B) They allow easy switching from one product to the other. 
C) They are the classic assembly lines. 
D) They have more structure and less flexibility than a job shop layout. 
E) They include the assembly of basically all automobiles. B

Question 2

Describe some major challenges to implementing a successful build-to-order system.

Accepted Answer

Product design must be imaginative and fast.Process design must be rapid,flexible,and able to accommodate changes in design and technology.Inventory management requires tight control.Tight schedules that track orders and material from design through delivery can be effectively implemented only with dedicated personnel.Responsive partners in the supply chain yield effective collaboration.

Question 3

Which of the following is not true about an organization's process strategy?

Accepted Answer

A) It will have long-run impact on efficiency and flexibility of production. 
B) It is the same as its transformation strategy. 
C) It must meet various constraints,including cost. 
D) It is concerned with how resources are transformed into goods and services. 
E) It is not concerned with volume of output. 
A) It will have long-run impact on efficiency and flexibility of production. 
B) It is the same as its transformation strategy. 
C) It must meet various constraints,including cost. 
D) It is concerned with how resources are transformed into goods and services. 
E) It is not concerned with volume of output. E

Question 4

One use of camera-and-computer-based vision systems is to replace humans doing tedious and error-prone visual inspection activities.

Accepted Answer

A) True 
 B)False

Question 5

Karla's candle factory is considering two different machines.Machine A is highly automated with FC of $25,000 and VC of $.1/candle.Machine B is actually no machine but rather hand labor with FC of $10,000 and VC of $.5/candle.If demand for Karla's candles is 25,000,which machine should she pick?

Accepted Answer

Machine A: $25,000 + .1(25000)

Question 6

In mass service and service factory quadrants of the service process matrix,the operations manager could focus on all of the following except

Accepted Answer

A) automation. 
B) standardization. 
C) tight quality control. 
D) removing some services. 
E) customization. 
A) automation. 
B) standardization. 
C) tight quality control. 
D) removing some services. 
E) customization.

Question 7

In selecting new equipment and technology,decision-makers look for flexibility-the ability to respond with little penalty in time,cost,or customer value.

Accepted Answer

A) True 
 B)False

Question 8

A(n)________ uses symbols to analyze the movement of people or material.

Accepted Answer

The answer of A(n)________ uses symbols to analyze the movement...

Question 9

"Automatic placement and withdrawal of parts and products into and from designated places in a warehouse" describes

Accepted Answer

A) AGV. 
B) CAD/CAM. 
C) CIM. 
D) ASRS. 
E) FMS. 
A) AGV. 
B) CAD/CAM. 
C) CIM. 
D) ASRS. 
E) FMS.

Question 10

How are environmental issues linked to the process choice? Won't being an environmentally conscious firm drive up costs and take away any competitive advantage? Discuss,with examples to support your position.

Accepted Answer

Environmental issues are directly on poi

Question 11

Which of the following industries is most likely to have low equipment utilization?

Accepted Answer

A) auto manufacturing 
B) commercial baking 
C) television manufacturing 
D) chemical processing 
E) restaurants 
A) auto manufacturing 
B) commercial baking 
C) television manufacturing 
D) chemical processing 
E) restaurants

Question 12

Advances in technology

Accepted Answer

A) have impacted the manufacturing sector only. 
B) have had only limited impact on services. 
C) have failed to change the level of customer interaction with an organization. 
D) have had dramatic impact on customer interaction with services and with products. 
E) have dramatically changed health care,but have not changed retailing. 
A) have impacted the manufacturing sector only. 
B) have had only limited impact on services. 
C) have failed to change the level of customer interaction with an organization. 
D) have had dramatic impact on customer interaction with services and with products. 
E) have dramatically changed health care,but have not changed retailing.

Question 13

Brandon's computer shop is considering two different configuration options.The first one is to have each computer built by the sales associates when they have free time.The second option is to hire a dedicated assembly technician.Option A has variable costs of $50 per computer and no fixed costs.Option B has a fixed cost of $1,000 but variable costs of only $5 per computer.What is the cross-over point?

Accepted Answer

50X = 1000 + 5X,X(cr

Question 14

Provide an example of the postponement strategy for improving service productivity.

Accepted Answer

The postponement strategy refers to cust

Question 15

________ is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance.

Accepted Answer

Process re

Question 16

Swift movement through the facility is typical of goods in which approach(es)?

Accepted Answer

A) product and process 
B) process 
C) mass customization 
D) repetitive 
E) product and mass customization 
A) product and process 
B) process 
C) mass customization 
D) repetitive 
E) product and mass customization

Question 17

Process A has fixed costs of $1000 and variable costs of $5 per unit.Process B has fixed costs of $500 and variable costs of $15 per unit.The crossover point between process A and process B is

Accepted Answer

A) 50 units. 
B) 200 units. 
C) $2,500. 
D) $5,000. 
E) $9,500. 
A) 50 units. 
B) 200 units. 
C) $2,500. 
D) $5,000. 
E) $9,500.

Question 18

A special form of time-function mapping,which goes beyond the organization into its supply chain,is ________.

Accepted Answer

value-stre

Question 19

A non-profit organization is planning a raffle to raise money.It has two options for tickets.The first option is to do the tickets by hand,with fixed costs of $50 and variable costs of $.05 per ticket.The second option is to outsource production.This would result in fixed costs of $500 and variable costs of $.01.If the organization plans to sell 10,000 tickets which option should it choose?

Accepted Answer

50 + .05X = 500 + .01X,X = 11,250 ticket

Question 20

Which of the following statements regarding ethical and environmentally friendly processes is true?

Accepted Answer

A) Operations managers can be environmentally sensitive,but they must avoid following a low cost strategy. 
B) Processes can be environmentally friendly or socially responsible,but not both. 
C) Operations managers can be environmentally sensitive and still follow a low cost strategy. 
D) Using energy-efficient lighting saves so little that it should not be labeled environmentally friendly. 
E) The only business strategy consistent with ethical and environmentally sensitive management is the differentiation strategy. 
A) Operations managers can be environmentally sensitive,but they must avoid following a low cost strategy. 
B) Processes can be environmentally friendly or socially responsible,but not both. 
C) Operations managers can be environmentally sensitive and still follow a low cost strategy. 
D) Using energy-efficient lighting saves so little that it should not be labeled environmentally friendly. 
E) The only business strategy consistent with ethical and environmentally sensitive management is the differentiation strategy.

Exam 7: Process Strategy and Sustainability

Which of the following is false regarding repetitive processes?

Describe some major challenges to implementing a successful build-to-order system.

Which of the following is not true about an organization's process strategy?

One use of camera-and-computer-based vision systems is to replace humans doing tedious and error-prone visual inspection activities.

Karla's candle factory is considering two different machines.Machine A is highly automated with FC of $25,000 and VC of $.1/candle.Machine B is actually no machine but rather hand labor with FC of $10,000 and VC of $.5/candle.If demand for Karla's candles is 25,000,which machine should she pick?

In mass service and service factory quadrants of the service process matrix,the operations manager could focus on all of the following except

In selecting new equipment and technology,decision-makers look for flexibility-the ability to respond with little penalty in time,cost,or customer value.

A(n)________ uses symbols to analyze the movement of people or material.

"Automatic placement and withdrawal of parts and products into and from designated places in a warehouse" describes

How are environmental issues linked to the process choice? Won't being an environmentally conscious firm drive up costs and take away any competitive advantage? Discuss,with examples to support your position.

Which of the following industries is most likely to have low equipment utilization?

Advances in technology

Provide an example of the postponement strategy for improving service productivity.

________ is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance.

Swift movement through the facility is typical of goods in which approach(es)?

Process A has fixed costs of $1000 and variable costs of $5 per unit.Process B has fixed costs of $500 and variable costs of $15 per unit.The crossover point between process A and process B is

A special form of time-function mapping,which goes beyond the organization into its supply chain,is ________.

Which of the following statements regarding ethical and environmentally friendly processes is true?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Sustainability in the Supply Chain and Design of Goods and Services

Managing Quality

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Jit and Lean Operations

Maintenance and Reliability

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

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