Question 1

Identify the techniques for improving service productivity. For any two techniques, describe in a short paragraph, and include an example.

Accepted Answer

The seven techniques are separation, sel

Question 2

Which of the following industries is most likely to have low equipment utilization?

Accepted Answer

A)  auto manufacturing 
B)  commercial baking 
C)  television manufacturing 
D)  chemical processing 
E)  restaurants 
A)  auto manufacturing 
B)  commercial baking 
C)  television manufacturing 
D)  chemical processing 
E)  restaurants

Question 3

How are environmental issues linked to the process choice? Won't being an environmentally conscious firm drive up costs and take away any competitive advantage? Discuss, with examples to support your position.

Accepted Answer

Environmental issues are directly on poi

Question 4

Which of the following is true regarding opportunities to improve service processes?

Accepted Answer

A)  Automation can do little to improve service processes, because services are so personal. 
B)  Layout is of little consequence, since services seldom use an assembly line. 
C)  If a work force is strongly committed, it need not be cross-trained and flexible. 
D)  All of the above are true. 
E)  None of the above is true. 
A)  Automation can do little to improve service processes, because services are so personal. 
B)  Layout is of little consequence, since services seldom use an assembly line. 
C)  If a work force is strongly committed, it need not be cross-trained and flexible. 
D)  All of the above are true. 
E)  None of the above is true.

Question 5

Karla's candle factory is considering two different machines. Machine A is highly automated with FC of $25,000 and VC of $.1/candle. Machine B is actually no machine but rather hand labor with FC of $10,000 and VC of $.5/candle. If demand for Karla's candles is 25,000, which machine should she pick?

Accepted Answer

Machine A: $25,000+.1(25000)=

Question 6

One of the similarities between process focus and mass-customization is

Accepted Answer

A)  the volume of outputs 
B)  the process layout 
C)  the standard cost 
D)  the variety of outputs 
E)  All of the above are similarities 
A)  the volume of outputs 
B)  the process layout 
C)  the standard cost 
D)  the variety of outputs 
E)  All of the above are similarities

Question 7

Intermittent processes are organized around processes.

Accepted Answer

A) True 
 B)False

Question 8

"Operators simply load new programs, as necessary, to produce different products" describes

Accepted Answer

A)  CAD 
B)  automated guided vehicles 
C)  flexible manufacturing systems 
D)  vision systems 
E)  process control 
A)  CAD 
B)  automated guided vehicles 
C)  flexible manufacturing systems 
D)  vision systems 
E)  process control

Question 9

__________ is the use of information technology to control a physical process.

Accepted Answer

The answer of __________ is the use of information technology...

Identify the techniques for improving service productivity. For any two techniques, describe in a short paragraph, and include an example.

Which of the following industries is most likely to have low equipment utilization?

How are environmental issues linked to the process choice? Won't being an environmentally conscious firm drive up costs and take away any competitive advantage? Discuss, with examples to support your position.

Which of the following is true regarding opportunities to improve service processes?

Karla's candle factory is considering two different machines. Machine A is highly automated with FC of $25,000 and VC of $.1/candle. Machine B is actually no machine but rather hand labor with FC of $10,000 and VC of $.5/candle. If demand for Karla's candles is 25,000, which machine should she pick?

One of the similarities between process focus and mass-customization is

Intermittent processes are organized around processes.

"Operators simply load new programs, as necessary, to produce different products" describes

__________ is the use of information technology to control a physical process.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Location Strategies

Layout Strategies

Human Resources, Job Design, and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Statistical Tools for Managers

Acceptance Sampling

The Simplex Method of Linear Programming

The Modi and Vam Methods of Solving Transportation Problems

Vehicle Routing and Scheduling

Managing Quality

Process Strategy

Supply-Chain Management

Vehicle Routing and Scheduling

Filters

Exam 7: Process Strategy

Identify the techniques for improving service productivity. For any two techniques, describe in a short paragraph, and include an example.

Which of the following industries is most likely to have low equipment utilization?

How are environmental issues linked to the process choice? Won't being an environmentally conscious firm drive up costs and take away any competitive advantage? Discuss, with examples to support your position.

Which of the following is true regarding opportunities to improve service processes?

One of the similarities between process focus and mass-customization is

Intermittent processes are organized around processes.

"Operators simply load new programs, as necessary, to produce different products" describes

__________ is the use of information technology to control a physical process.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Location Strategies

Layout Strategies

Human Resources, Job Design, and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Statistical Tools for Managers

Acceptance Sampling

The Simplex Method of Linear Programming

The Modi and Vam Methods of Solving Transportation Problems

Vehicle Routing and Scheduling

Managing Quality

Process Strategy

Supply-Chain Management

Vehicle Routing and Scheduling

Filters