Question 1

Explain in broad terms, not fine detail, using a sentence or two, what is meant by a "classical stopwatch study."

Accepted Answer

A classical stopwatch study, or time study, procedure involves timing a sample of a worker's performance and using it to set a standard. This is still the most widely used time-study method.

Question 2

"Designed to show economy of motion by pointing out waste motion and idle time" describes

Accepted Answer

A)  a flow diagram 
B)  an activity chart 
C)  an operations chart 
D)  all of the above 
E)  none of the above 
A)  a flow diagram 
B)  an activity chart 
C)  an operations chart 
D)  all of the above 
E)  none of the above C

Question 3

Management and labor share the labor cost reductions in which of these compensation schemes?

Accepted Answer

A)  bonus system 
B)  quota system 
C)  Scantron plan 
D)  Scanlon plan 
E)  measured day work plan 
A)  bonus system 
B)  quota system 
C)  Scantron plan 
D)  Scanlon plan 
E)  measured day work plan D

Question 4

Among the advantages of predetermined time standards are all of the following except

Accepted Answer

A)  unions accept them as fair 
B)  they are available before a task is actually performed 
C)  they can only be determined after work actually takes place 
D)  they can be established in a laboratory setting 
E)  no performance ratings are necessary 
A)  unions accept them as fair 
B)  they are available before a task is actually performed 
C)  they can only be determined after work actually takes place 
D)  they can be established in a laboratory setting 
E)  no performance ratings are necessary

Question 5

Therbligs

Accepted Answer

A)  were invented by Frederick W. Taylor 
B)  were used during the scientific management era, and are no longer in use 
C)  are hyperactive rodent-like pets, whose name is associated with time standards 
D)  were named by Frank Gilbreth 
E)  none of the above 
A)  were invented by Frederick W. Taylor 
B)  were used during the scientific management era, and are no longer in use 
C)  are hyperactive rodent-like pets, whose name is associated with time standards 
D)  were named by Frank Gilbreth 
E)  none of the above

Question 6

Labor standards can help a firm determine expected production, which in turn enables

Accepted Answer

A)  crew sizes to be determined 
B)  managers and workers to know what constitutes a fair day's work. 
C)  labor cost to be calculated 
D)  work cells and assembly lines to be balanced 
E)  work sampling to take place 
A)  crew sizes to be determined 
B)  managers and workers to know what constitutes a fair day's work. 
C)  labor cost to be calculated 
D)  work cells and assembly lines to be balanced 
E)  work sampling to take place

Question 7

Identify three forms of monetary rewards.

Accepted Answer

Pick three of the following: b

Question 8

The physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety.

Accepted Answer

A) True 
 B)False

Question 9

Activity charts help analyze

Accepted Answer

A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  activities that can cause injuries 
E)  unnecessary micro-motions 
A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  activities that can cause injuries 
E)  unnecessary micro-motions

Question 10

Mutual trust means that both management and employee strive to meet common objectives.

Accepted Answer

A) True 
 B)False

Question 11

A manufacturing plant assembly line job has a standard time of 5 minutes. A worker with a performance rating of 87% is assigned the task and given an allowance factor of 13%. What is the worker's average observed time?

Accepted Answer

Normal time= Standard time(1-A

Question 12

Which of the following statements describes job rotation?

Accepted Answer

A)  The job contains a larger number of similar tasks. 
B)  The job includes some planning and control necessary for job accomplishment. 
C)  The operator works on different shifts on a regular basis. 
D)  The operator's schedule is flexible. 
E)  The operator is allowed to move, for example, from one type of CNC machine to the other. 
A)  The job contains a larger number of similar tasks. 
B)  The job includes some planning and control necessary for job accomplishment. 
C)  The operator works on different shifts on a regular basis. 
D)  The operator's schedule is flexible. 
E)  The operator is allowed to move, for example, from one type of CNC machine to the other.

Question 13

Keyboard design, noisy work environment, and dangerous materials or operations in the workplace are all __________ issues with ethical implications.

Accepted Answer

The answer of Keyboard design, noisy work environment, and dangerous...

Question 14

Therbligs are

Accepted Answer

A)  the smallest unit of time used in methods time measurement exercises 
B)  the largest unit of time used in methods time measurement exercises 
C)  the smallest unit of basic motion used in methods time measurement exercises 
D)  the largest unit of basic motion used in methods time measurement exercises 
E)  the smallest amount of time required to complete a job 
A)  the smallest unit of time used in methods time measurement exercises 
B)  the largest unit of time used in methods time measurement exercises 
C)  the smallest unit of basic motion used in methods time measurement exercises 
D)  the largest unit of basic motion used in methods time measurement exercises 
E)  the smallest amount of time required to complete a job

Question 15

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within .1 minutes of the true value if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Accepted Answer

n = @#IMG-DLM& ² = @#IMG-DLM& ²

Question 16

"Schematic used to investigate movement of people or material" describes a(n)

Accepted Answer

A)  flow diagram 
B)  activity chart 
C)  operations chart 
D)  right-hand / left-hand chart 
E)  none of the above 
A)  flow diagram 
B)  activity chart 
C)  operations chart 
D)  right-hand / left-hand chart 
E)  none of the above

Question 17

The actual average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 10%. What is the time standard?

Accepted Answer

A)  8.80 minutes 
B)  8.88 minutes 
C)  10 minutes 
D)  19.0 minutes 
E)  19.8 minutes 
A)  8.80 minutes 
B)  8.88 minutes 
C)  10 minutes 
D)  19.0 minutes 
E)  19.8 minutes

Question 18

An initial analysis of a laboratory activity resulted in the first table below. After this analysis, the managers determined that their element descriptions were not as accurate as they should have been-they had left out an element, underestimated a distance, and understated the need for accuracy. They revised the table of element data, which appears in the second table.
     Calculate the total standard minutes for the original activity "pouring tube specimen." Calculate the total standard minutes for the revised activity "pouring tube specimen." What is the increase, in seconds, from the first version to the second?

Accepted Answer

The elements of the original description

Question 19

Which of the following is not a use of labor standards?

Accepted Answer

A)  labor content of items produced 
B)  cost and time estimates prior to production 
C)  crew size and work balance 
D)  basis of wage-incentive plans 
E)  All of the above are uses of labor standards. 
A)  labor content of items produced 
B)  cost and time estimates prior to production 
C)  crew size and work balance 
D)  basis of wage-incentive plans 
E)  All of the above are uses of labor standards.

Question 20

A work sampling study requires an acceptable error level of 10 percent and 95 percent confidence. a. What is the adequate sample size if the sample proportion is as large as 50 percent? b. What is the adequate sample size if the sample proportion is estimated to be about 20 percent?

Accepted Answer

a. 1.96² x .5 x.5 / .

Exam 10: Human Resources, Job Design, and Work Measurement

Explain in broad terms, not fine detail, using a sentence or two, what is meant by a "classical stopwatch study."

"Designed to show economy of motion by pointing out waste motion and idle time" describes

Management and labor share the labor cost reductions in which of these compensation schemes?

Among the advantages of predetermined time standards are all of the following except

Therbligs

Labor standards can help a firm determine expected production, which in turn enables

Identify three forms of monetary rewards.

The physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety.

Activity charts help analyze

Mutual trust means that both management and employee strive to meet common objectives.

A manufacturing plant assembly line job has a standard time of 5 minutes. A worker with a performance rating of 87% is assigned the task and given an allowance factor of 13%. What is the worker's average observed time?

Which of the following statements describes job rotation?

Keyboard design, noisy work environment, and dangerous materials or operations in the workplace are all __________ issues with ethical implications.

Therbligs are

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within .1 minutes of the true value if the average time is 10.5 minutes and the standard deviation is 3 minutes?

"Schematic used to investigate movement of people or material" describes a(n)

The actual average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 10%. What is the time standard?

Which of the following is not a use of labor standards?

A work sampling study requires an acceptable error level of 10 percent and 95 percent confidence. a. What is the adequate sample size if the sample proportion is as large as 50 percent? b. What is the adequate sample size if the sample proportion is estimated to be about 20 percent?

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