Question 1

Provide some examples of the ways in which a person's environment sends nonverbal messages to others.

Accepted Answer

Examples will vary but will portray that the elements of an environment, including décor, lighting, cleanliness, clutter, color, and even smell convey information about a person. For example, arranging furniture in clusters encourages conversation while placing chairs farther apart creates a sense of distance.

Question 2

Define chronemics and provide an example of a time you have used it to communicate with someone.

Accepted Answer

Chronemics is the use of time in nonverbal communication-the ways that you perceive and value time, structure your time, and react to time. For example, a person might show up fifteen minutes early for a job interview to communicate that she is responsible or another person might spend time with a new romantic partner to communicate an interest in him or her. Students' examples will vary.

Question 3

Using one of your experiences, provide a brief example of a time when someone's nonverbal behavior contradicted his or her verbal message, and you found the nonverbal message to be more believable.

Accepted Answer

Examples will vary but should illustrate an instance in which there was channel discrepancy and the nonverbal message was either more spontaneous or less intentional, or an instance in which someone used his or her nonverbal communication to intentionally contradict the verbal message, as when communicating sarcasm.

Question 4

Contrast the public-private dimension of the situational context with the informal-formal dimension.
Answer Key

Accepted Answer

The public-private dimension refers to t

Question 5

What is the difference between a nonverbal message that repeats a verbal message and one that complements a verbal message?

Accepted Answer

A nonverbal message that repea

Question 6

A paralinguistic cue that gives information about the speaker's emotional or physical state is referred to as a(n) ____________, and an example of one would be ____________.

Accepted Answer

vocalization; examples will va

Question 7

Briefly explain why sign language would not be considered nonverbal communication.

Accepted Answer

Although it is gestural, sign language u

Question 8

Using a brief example, illustrate how a communicator could use nonverbal behavior to accent a verbal message.

Accepted Answer

Examples will vary and might repeat an e

Question 9

What is one example of something people do when sending an e-mail or chatting online to substitute for the lack of nonverbal communication channels?

Accepted Answer

Examples will vary but might include usi

Question 10

List four of the seven facial expressions that appear to be inborn and that are exhibited across cultures as well as among people who are blind and have never had the opportunity to imitate others' facial expressions.

Accepted Answer

The seven facial expressions t

Question 11

Give an example of functional-professional touch you have either provided to a customer or client or that you have received as a customer or client.

Accepted Answer

Examples will vary but should represent

Question 12

Briefly describe the interaction management function of nonverbal communication and give an example of a behavior that regulates the back-and-forth flow of communication.

Accepted Answer

Nonverbal cues are used to manage the im

Question 13

Define oculesics and provide an example of how someone would use it to communicate.

Accepted Answer

Oculesics is the stu

Question 14

Provide an example of an illustrator and an affect display.

Accepted Answer

Examples will vary, but the example of a

Question 15

_______ is an example of a nonvocal form for verbal communication that is often mistaken for nonverbal communication because of its reliance on gestural symbols rather than spoken words.

Accepted Answer

Sign langu

Question 16

List four of the five styles of touch that are categorized along the intimacy continuum.

Accepted Answer

The five styles of touch on th

Question 17

What is the difference between a contact and a noncontact culture?

Accepted Answer

A contact culture relies on to

Question 18

Define immediacy as it would be communicated through nonverbal communication.

Accepted Answer

Immediacy is the feeling of cl

Question 19

Describe one element of the physical environment in your favorite public place to hang out with friends (a restaurant, café, pub, etc.), and what that aspect of the environment communicates to patrons.

Accepted Answer

The answer of Describe one element of the physical environment...

Question 20

List the four spatial zones identified by Edward Hall and discussed in your textbook.

Accepted Answer

The four spatial zon

Exam 4: C: Verbal Communication

Provide some examples of the ways in which a person's environment sends nonverbal messages to others.

Define chronemics and provide an example of a time you have used it to communicate with someone.

Using one of your experiences, provide a brief example of a time when someone's nonverbal behavior contradicted his or her verbal message, and you found the nonverbal message to be more believable.

Contrast the public-private dimension of the situational context with the informal-formal dimension. Answer Key

What is the difference between a nonverbal message that repeats a verbal message and one that complements a verbal message?

A paralinguistic cue that gives information about the speaker's emotional or physical state is referred to as a(n) ____________, and an example of one would be ____________.

Briefly explain why sign language would not be considered nonverbal communication.

Using a brief example, illustrate how a communicator could use nonverbal behavior to accent a verbal message.

What is one example of something people do when sending an e-mail or chatting online to substitute for the lack of nonverbal communication channels?

List four of the seven facial expressions that appear to be inborn and that are exhibited across cultures as well as among people who are blind and have never had the opportunity to imitate others' facial expressions.

Give an example of functional-professional touch you have either provided to a customer or client or that you have received as a customer or client.

Briefly describe the interaction management function of nonverbal communication and give an example of a behavior that regulates the back-and-forth flow of communication.

Define oculesics and provide an example of how someone would use it to communicate.

Provide an example of an illustrator and an affect display.

_______ is an example of a nonvocal form for verbal communication that is often mistaken for nonverbal communication because of its reliance on gestural symbols rather than spoken words.

List four of the five styles of touch that are categorized along the intimacy continuum.

What is the difference between a contact and a noncontact culture?

Define immediacy as it would be communicated through nonverbal communication.

Describe one element of the physical environment in your favorite public place to hang out with friends (a restaurant, café, pub, etc.), and what that aspect of the environment communicates to patrons.

List the four spatial zones identified by Edward Hall and discussed in your textbook.

A: Communication: Essential Human Behavior

B: Communication: Essential Human Behavior

C: Communication: Essential Human Behavior

D: Communication: Essential Human Behavior

A: Perceiving the Self and Others

B: Perceiving the Self and Others

C: Perceiving the Self and Others

D: Perceiving the Self and Others

A: Communication and Culture

B: Communication and Culture

C: Communication and Culture

D: Communication and Culture

A: Verbal Communication

B: Verbal Communication

D: Verbal Communication

A: Nonverbal Communication

B: Nonverbal Communication

C: Nonverbal Communication

D: Nonverbal Communication

A: Listening

B: Listening

C: Listening

A: Developing and Maintaining Relationships

B: Developing and Maintaining Relationships

C: Developing and Maintaining Relationships

D: Developing and Maintaining Relationships

A: Managing Conflict in Relationships

B: Managing Conflict in Relationships

C: Managing Conflict in Relationships

D: Managing Conflict in Relationships

A: Communicating in Groups

B: Communicating in Groups

C: Communicating in Groups

D: Communicating in Groups

A: leadership and Decision Making in Groups

B: leadership and Decision Making in Groups

C: leadership and Decision Making in Groups

D: Leadership and Decision Making in Groups

A: Communicating in Organizations

B: Communicating in Organizations

C: Communicating in Organizations

D: Communicating in Organizations

A: Preparing and Researching Presentations

B: Preparing and Researching Presentations

C: Preparing and Researching Presentations

D: Preparing and Researching Presentations

A: Organizing, Outlining, and Writing Presentations

B: Organizing, Outlining, and Writing Presentations

C: Organizing, Outlining, and Writing Presentations

D: Organizing, Outlining, and Writing Presentations

A: Delivering Presentations

B: Delivering Presentations

C: Delivering Presentations

D: Delivering Presentations

A: Informative Speaking

B: Informative Speaking

C: Informative Speaking

D: Informative Speaking

A: Persuasive Speaking

A paralinguistic cue that gives information about the speaker's emotional or physical state is referred to as a(n) , and an example of one would be .