Exam 8: B: Managing Conflict in Relationships

George is diligent about his studies and always works hard to earn good grades. He's become increasingly frustrated because he feels like it doesn't matter how hard he works in his anthropology class-he just cannot earn anything better than a B. Which of the following appears to be the trigger for George's conflict?

______________ is an interaction between two or more interdependent people who perceive that they have contradictory goals or scarce resources.

The posting of deliberately hostile or insulting online messages that are usually intended to provoke anger is referred to as

In a(n) ___________ culture, people approach conflict with an emphasis on each person's needs, rights, and identity over a focus on those of the larger group.

What do we call the atmosphere surrounding how we feel about our communication in different relationships?

An atmosphere of mistrust, suspicion, and apprehension characterize which kind of communication climate?

Danny and his roommate Matt have very different definitions of "clean," and this leads to a lot of frustration for Danny, who likes to keep their apartment spotless. However, every time Danny tries to talk to Matt about his frustration, Matt becomes upset and he lashes out at Danny saying things like, "Are you calling me a pig? Why do you always assume that the mess is mine? I feel like I'm constantly being judged." What would we call Matt's response?

When Christiana brings home a low math grade on her report card, she is greeted at the door with a disapproving look from her mother. At the dinner table, both of her parents are silent as they eat and neither responds to her comments about her day, until she finally says, "I'm sorry I didn't do well in math this term!" Her father replies, "Why aren't you earning better grades?" Based on this information, within what type of culture(s) would we infer that Christiana lives?

Which of the following is not identified as a form of provocation?

Which of the following is not one of the ways in which productive conflict may benefit the parties involved?

After Marissa became frustrated with an insensitive comment Kevin made toward her, she excused herself and worked independently for the rest of the day. After work, she asked to switch shifts for the next few days so that she could have a bit of distance from him. What escapist style did Marissa use?

An individual who would rather lose an argument than hurt the other person's feelings might yield his or her position to accommodate the other person. What is this escapist style called?

The conflict style that leads to a win-win resolution of the conflict is the

Conflict that is managed effectively is referred to as

If you sit down and talk to your significant other about the way the two of you fight, you are engaging in which communication strategy?