Exam 10: C: leadership and Decision Making in Groups

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During the stage of generating solutions in the group decision-making process, members will ________ potential solutions, as well as define the ____________ that eventual solutions will have to meet.

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brainstorm, criteria

What is the difference between expert and referent power?

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Expert power is based on the individual's knowledge, whereas referent power is based on the admiration, respect, or affection the group has for their leader.

List the six steps in the group decision-making process described in your textbook.

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The six steps in the group decision-making process are identifying the problem, analyzing the problem, generating solutions (brainstorming and setting criteria), evaluating and choosing solutions, implementing the solution, and assessing the results.

A leader who grew up in a(n) _________ culture might make suggestions to the members of his or her group, whereas a leader who grew up in a(n) ____________ culture would probably communicate more directly by dictating orders or imposing solutions on the group.

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A document that details the subject and goal of a meeting, the participants, and logistics such as time and place for a meeting is called a(n) ___________.

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What type of power comes from a person's ability to punish or harm others?

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Define power distance as it applies to leadership.

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List the four group leadership styles discussed in your textbook.

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Gossiping, ignoring members of the group, harsh criticism, and slander are all examples of which unethical leadership tactic?

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List two of the four questions you can ask yourself to assess how well your group is meeting its interpersonal performance goals. Answer Key

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Define leadership.

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