Question 1

____________ is the ability to direct or influence others' behaviors and thoughts toward a productive end.

Accepted Answer

A)  Control 
B)  Power 
C)  Leadership 
D)  Authority 
A)  Control 
B)  Power 
C)  Leadership 
D)  Authority C

Question 2

Positions like "manager," "professor," and "president" convey which kind of power?

Accepted Answer

A)  legitimate power 
B)  reward power 
C)  expert power 
D)  referent power 
A)  legitimate power 
B)  reward power 
C)  expert power 
D)  referent power A

Question 3

Jen had a tough time getting her sorority sisters to commit to helping her clean up after the homecoming party until she offered to order pizza and treat everyone who helped out to a movie night. What type of power did Jen exercise over the group?

Accepted Answer

A)  legitimate power 
B)  reward power 
C)  expert power 
D)  referent power 
A)  legitimate power 
B)  reward power 
C)  expert power 
D)  referent power B

Question 4

The group members' thoughts, beliefs, and emotions relate to which of the forces that shape a group's decision making?

Accepted Answer

A)  cognitive forces 
B)  psychological forces 
C)  physiological forces 
D)  social forces 
A)  cognitive forces 
B)  psychological forces 
C)  physiological forces 
D)  social forces

Question 5

Al's speech coach sat him and the rest of his teammates down at the beginning of the season and said, "We have everything it takes to be the best team in the region this year, and I need every one of you to do your best in every round of competition so we can fulfill that expectation." The coach appears to be using which leadership style?

Accepted Answer

A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented 
A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented

Question 6

Power that stems from a leader's ability to threaten or harm others is referred to as

Accepted Answer

A)  legitimate power. 
B)  reward power. 
C)  coercive power. 
D)  referent power. 
A)  legitimate power. 
B)  reward power. 
C)  coercive power. 
D)  referent power.

Question 7

Leaders who are respected or admired by their followers are said to have .

Accepted Answer

A)  legitimate power. 
B)  reward power. 
C)  expert power. 
D)  referent power. 
A)  legitimate power. 
B)  reward power. 
C)  expert power. 
D)  referent power.

Question 8

When Tina stepped up to serve as the organizer for the sustainability committee's organizational meetings, she decided to get the group organized by having anyone who was interested join her for an open forum where they could help define the group's mission, identify problems, and brainstorm some actions they could take to help their campus go green. What leadership style was Tina using?

Accepted Answer

A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented 
A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented

Question 9

____________ is the extent to which less powerful members of a group accept that power is distributed unequally.

Accepted Answer

A)  Motivation distance 
B)  Power distance 
C)  Power distribution 
D)  Leader distance 
A)  Motivation distance 
B)  Power distance 
C)  Power distribution 
D)  Leader distance

Question 10

Ashley noticed that the group was coming to the end of their meeting and wanted to see how close the group was to making a decision. So she took an informal vote-a tactic we call a(n)

Accepted Answer

A)  Australian ballot. 
B)  consensus checker. 
C)  caucus vote. 
D)  nonbinding straw poll.
Answer Key 
A)  Australian ballot. 
B)  consensus checker. 
C)  caucus vote. 
D)  nonbinding straw poll.
Answer Key

Question 11

Gail could see that the members of her work team were tired and losing their focus on the task. She took a moment to gather them together and said, "I've been watching the clock, too. I know it's late, and I know we've all put in more hours than anyone could have expected today, and I want you to know how much I appreciate your dedication. Nobody else could do what you all have done today, and I hope you'll power through this last little bit to help us meet this deadline." What leadership style is Gail using?

Accepted Answer

A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented 
A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented

Question 12

In what type of unethical behavior does a leader use harsh criticism, name-calling, gossip, slander, personal attacks, or threats to safety or job security in order to get members to follow him or her?

Accepted Answer

A)  harassment 
B)  coercion 
C)  bullying 
D)  dictating 
A)  harassment 
B)  coercion 
C)  bullying 
D)  dictating

Question 13

A leader who controls the group's communication by conveying specific instructions to the members uses which type of leadership style?

Accepted Answer

A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented 
A)  participative 
B)  supportive 
C)  directive 
D)  achievement-oriented

Question 14

____________ refer to group members' personal motives, goals, attitudes, and values.

Accepted Answer

A)  Cognitive forces 
B)  Psychological forces 
C)  Physiological forces 
D)  Social forces 
A)  Cognitive forces 
B)  Psychological forces 
C)  Physiological forces 
D)  Social forces

Question 15

In which stage of the problem-solving process do members of a group employ brainstorming techniques?

Accepted Answer

A)  identifying the problem 
B)  analyzing the problem 
C)  generating solutions 
D)  evaluating and choosing solutions 
A)  identifying the problem 
B)  analyzing the problem 
C)  generating solutions 
D)  evaluating and choosing solutions

Question 16

The first step in the problem-solving process is

Accepted Answer

A)  brainstorming. 
B)  identifying the problem. 
C)  generating solutions. 
D)  evaluating the solutions. 
A)  brainstorming. 
B)  identifying the problem. 
C)  generating solutions. 
D)  evaluating the solutions.

Exam 10: B: leadership and Decision Making in Groups

____________ is the ability to direct or influence others' behaviors and thoughts toward a productive end.

Positions like "manager," "professor," and "president" convey which kind of power?

Jen had a tough time getting her sorority sisters to commit to helping her clean up after the homecoming party until she offered to order pizza and treat everyone who helped out to a movie night. What type of power did Jen exercise over the group?

The group members' thoughts, beliefs, and emotions relate to which of the forces that shape a group's decision making?

Power that stems from a leader's ability to threaten or harm others is referred to as

Leaders who are respected or admired by their followers are said to have .

____________ is the extent to which less powerful members of a group accept that power is distributed unequally.

Ashley noticed that the group was coming to the end of their meeting and wanted to see how close the group was to making a decision. So she took an informal vote-a tactic we call a(n)

In what type of unethical behavior does a leader use harsh criticism, name-calling, gossip, slander, personal attacks, or threats to safety or job security in order to get members to follow him or her?

A leader who controls the group's communication by conveying specific instructions to the members uses which type of leadership style?

____________ refer to group members' personal motives, goals, attitudes, and values.

In which stage of the problem-solving process do members of a group employ brainstorming techniques?

The first step in the problem-solving process is

A: Communication: Essential Human Behavior

B: Communication: Essential Human Behavior

C: Communication: Essential Human Behavior

D: Communication: Essential Human Behavior

A: Perceiving the Self and Others

B: Perceiving the Self and Others

C: Perceiving the Self and Others

D: Perceiving the Self and Others

A: Communication and Culture

B: Communication and Culture

C: Communication and Culture

D: Communication and Culture

A: Verbal Communication

B: Verbal Communication

C: Verbal Communication

D: Verbal Communication

A: Nonverbal Communication

B: Nonverbal Communication

C: Nonverbal Communication

D: Nonverbal Communication

A: Listening

B: Listening

C: Listening

A: Developing and Maintaining Relationships

B: Developing and Maintaining Relationships

C: Developing and Maintaining Relationships

D: Developing and Maintaining Relationships

A: Managing Conflict in Relationships

B: Managing Conflict in Relationships

C: Managing Conflict in Relationships

D: Managing Conflict in Relationships

A: Communicating in Groups

B: Communicating in Groups

C: Communicating in Groups

D: Communicating in Groups

A: leadership and Decision Making in Groups

C: leadership and Decision Making in Groups

D: Leadership and Decision Making in Groups

A: Communicating in Organizations

B: Communicating in Organizations

C: Communicating in Organizations

D: Communicating in Organizations

A: Preparing and Researching Presentations

B: Preparing and Researching Presentations

C: Preparing and Researching Presentations

D: Preparing and Researching Presentations

A: Organizing, Outlining, and Writing Presentations

B: Organizing, Outlining, and Writing Presentations

C: Organizing, Outlining, and Writing Presentations

D: Organizing, Outlining, and Writing Presentations

A: Delivering Presentations

B: Delivering Presentations

C: Delivering Presentations

D: Delivering Presentations

A: Informative Speaking

B: Informative Speaking

C: Informative Speaking

D: Informative Speaking

A: Persuasive Speaking

B: Persuasive Speaking

C: Persuasive Speaking

D: Persuasive Speaking

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