Exam 11: C: Communicating in Organizations

In a single sentence, explain the difference between the human relations approach to organizational management and the human resources approach.

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Question 1

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The human relations approach focuses on the human needs of the organizational members, whereas the human resources approach focuses on how an individual's personal goals and motivation can benefit the productivity of the organization.

In your own words, define sexual harassment. Answer Key

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Sexual harassment is unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that explicitly or implicitly affects a person's employment; unreasonably interferes with an individual's work performance; or creates an intimidating, hostile, or offensive work environment.

Why do communication researchers believe peer relationships and peer communication are important in organizations?

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We spend more time at work than we used to and many of our friendships are developed within the workplace and other types of organizations to which we belong. Having strong relationships at work increases our level of satisfaction at work and may lead to greater productivity.

Which approach to organizational management is described as treating people like they are a part in a machine?

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Question 4

Cite one benefit and one challenge created by globalization.

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Question 5

When communicating with another person about a conflict, it is best to focus on the and try to find a _____.

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Question 6

In your own words, define organizational communication.

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Question 7

Provide an example of a work-life balance program offered through your own employer or another employer you have read or heard about.

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Question 8

Why would an organization engage in surveillance activities, as it is defined in your textbook?

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Question 9

In your own words, define the terms mentor and protégé.

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Question 10

The systems approach suggests that to be successful, an organization must maintain __, which is an awareness of its own imbalances and problems, and it must remain _, allowing for change and growth.

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Question 11

What does the term media richness mean?

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Question 12

Provide an example of an organization of which you are a member.

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Question 13

What term does your textbook use to refer to someone who has achieved great things for an organization through persistence and commitment, often in the face of great risk?

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Question 14

Classical management relies on what two central ideas?

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Question 15

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Exam 11: C: Communicating in Organizations

In a single sentence, explain the difference between the human relations approach to organizational management and the human resources approach.

In your own words, define sexual harassment. Answer Key

Why do communication researchers believe peer relationships and peer communication are important in organizations?

Which approach to organizational management is described as treating people like they are a part in a machine?

Cite one benefit and one challenge created by globalization.

When communicating with another person about a conflict, it is best to focus on the ______ and try to find a ___________.

In your own words, define organizational communication.

Provide an example of a work-life balance program offered through your own employer or another employer you have read or heard about.

Why would an organization engage in surveillance activities, as it is defined in your textbook?

In your own words, define the terms mentor and protégé.

The systems approach suggests that to be successful, an organization must maintain ____________, which is an awareness of its own imbalances and problems, and it must remain ___________, allowing for change and growth.

What does the term media richness mean?

Provide an example of an organization of which you are a member.

What term does your textbook use to refer to someone who has achieved great things for an organization through persistence and commitment, often in the face of great risk?

Classical management relies on what two central ideas?

A: Communication: Essential Human Behavior

B: Communication: Essential Human Behavior

C: Communication: Essential Human Behavior

D: Communication: Essential Human Behavior

A: Perceiving the Self and Others

B: Perceiving the Self and Others

C: Perceiving the Self and Others

D: Perceiving the Self and Others

A: Communication and Culture

B: Communication and Culture

C: Communication and Culture

D: Communication and Culture

A: Verbal Communication

B: Verbal Communication

C: Verbal Communication

D: Verbal Communication

A: Nonverbal Communication

B: Nonverbal Communication

C: Nonverbal Communication

D: Nonverbal Communication

A: Listening

B: Listening

C: Listening

A: Developing and Maintaining Relationships

B: Developing and Maintaining Relationships

C: Developing and Maintaining Relationships

D: Developing and Maintaining Relationships

A: Managing Conflict in Relationships

B: Managing Conflict in Relationships

C: Managing Conflict in Relationships

D: Managing Conflict in Relationships

A: Communicating in Groups

B: Communicating in Groups

C: Communicating in Groups

D: Communicating in Groups

A: leadership and Decision Making in Groups

B: leadership and Decision Making in Groups

C: leadership and Decision Making in Groups

D: Leadership and Decision Making in Groups

A: Communicating in Organizations

B: Communicating in Organizations

D: Communicating in Organizations

A: Preparing and Researching Presentations

B: Preparing and Researching Presentations

C: Preparing and Researching Presentations

D: Preparing and Researching Presentations

A: Organizing, Outlining, and Writing Presentations

B: Organizing, Outlining, and Writing Presentations

C: Organizing, Outlining, and Writing Presentations

D: Organizing, Outlining, and Writing Presentations

A: Delivering Presentations

B: Delivering Presentations

C: Delivering Presentations

D: Delivering Presentations

A: Informative Speaking

B: Informative Speaking

C: Informative Speaking

D: Informative Speaking

A: Persuasive Speaking

B: Persuasive Speaking

C: Persuasive Speaking

D: Persuasive Speaking

Mastering the Interview Process: Types, Structure, and Strategies

Interview Types and Techniques

When communicating with another person about a conflict, it is best to focus on the and try to find a _____.

The systems approach suggests that to be successful, an organization must maintain __, which is an awareness of its own imbalances and problems, and it must remain _, allowing for change and growth.