Exam 11: D: Communicating in Organizations

Human relations and human resources are two labels for the same approach to organizational management.

A protégé is a seasoned, respected member of an organization who serves as a role model for a less experienced individual.

Workplace relationships are often strained because the role of friend often comes into conflict with professional roles, obligations, and conflicts with loyalty.

Mentorship programs are beneficial to protégés but are usually very costly to organizations and to the mentors they utilize.

It is usually possible to find a mentor and benefit from the mentor-protégé relationship even if an organization doesn't offer a formal mentorship program.

Media richness refers to the number of communication technologies an organization has available for its members to use in the process of communication.

Your family is an example of an organization.

Each organization can be said to have its own unique culture.

Text message interactions are an example of a channel that is usually low in media richness.

Research suggests that gay, lesbian, bisexual, and transgendered (LGBT) students may be at greater risk for sexual harassment on college campuses.

The classical management approach emphasizes open communication among the divisions of labor.

Because of the predominance of the systems approach to organizational management, globalization has been able to flourish with very few ethical problems-something that couldn't have happened during the Industrial Revolution.

The systems approach likens organizations to machines, emphasizing efficiency.

One cause of burnout is that people feel less secure in their jobs today than they did in the past, and this may lead to them neglecting their own needs in order to support the organization.

Displaying sexually suggestive materials in the workplace, although unprofessional, is no longer considered sexual harassment.

The orientation most college students go through before taking classes is an example of what college, as an organization, has done to encourage organizational assimilation.

The human resources approach to management considers the organization from the individual's perspective and emphasizes the individual's goals and motivations for success.

Organizations today are concerned with how individuals use their communication technologies for non-work purposes because it costs them a significant amount of money due to lost productivity.

Supervisor-supervisee relations are only relevant to workplace organizations.

Burnout is considered a problem for individuals as well as for the organizations they work for.