Exam 1: Buying,Having,and Being: An Introduction to Consumer Behavior

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Explain the difference between a need and a want.Provide an example of each.

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A person's marital status is important to which demographic variable?

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Which marketing philosophy emphasizes interacting with customers on a regular basis and giving them reasons to maintain a bond with a company's brands over time?

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A metropolitan area with a total population of more than 10 million people is called a(n)________.

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Age,gender,and social class are all used ________.

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A product that helps to establish the user's identity is called nostalgic attachment.

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Consumers who share demographic characteristics such as ethnicity and age can have very different lifestyles.

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Global consumer culture and popular culture are interchangeable terms.

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Explain the difference between a need and a want?

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People who belong to the same social class are most likely to have which of the following in common?

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George says that he sees everything as "black or white no in between." George would most accurately be characterized as a(n)________.

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Which term refers to the bond between product and consumer that is difficult for competitors to break?

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When a product is part of a user's daily routine the user is said to have a(n)________ type of relationship with the product.

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A digital native is someone who ________.

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American society is shifting from a mass culture in which many consumers share the same preferences to a diverse culture in which consumers have almost an infinite number of choices.

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A basic set of assumptions underlying the dominant paradigm is a called positivism.

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Explain the concept of the 80/20 rule and why it is important to marketers.

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What is database marketing? Why is it so widely used by today's marketers?

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Which of the following is NOT a stage of the consumption process?

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Which of the following is an example of C2C e-commerce?

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