Question 1

You have a friend who has become very dissatisfied with his job.In response to this, he is most likely to first reduce his ________.

Accepted Answer

organizati

Question 2

Recent findings suggest that inconsistency, being fairly treated sometimes but not others, may be more stressful than consistent unfair treatment.

Accepted Answer

A) True 
 B)False

Question 3

Explain the difference between values, beliefs, and attitudes.How are they linked to behaviour? Give a hypothetical example of how a value, belief, and attitude may lead an individual to quit their job.

Accepted Answer

Values are broad preferences towards cer

Question 4

Name and briefly define three different types of organizational commitment.Give an example of each.

Accepted Answer

Affective commitment-"I want to stay bec

Question 5

What is interactional fairness?

Accepted Answer

A) When employees have interactions with each other that they perceive to be fair 
B) When employees have interactions with their managers that they perceive to be fair 
C) When people feel that they have received respectful and informative communication about some outcome 
D) When people see the process used to determine outcomes as reasonable 
E) When people receive what they think they deserve from their jobs 
A) When employees have interactions with each other that they perceive to be fair 
B) When employees have interactions with their managers that they perceive to be fair 
C) When people feel that they have received respectful and informative communication about some outcome 
D) When people see the process used to determine outcomes as reasonable 
E) When people receive what they think they deserve from their jobs

Question 6

The second response in the progression of withdrawal is ________.

Accepted Answer

The answer of The second response in the progression of...

Question 7

Gwen, a manager of a toy manufacturing company, has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

Accepted Answer

A) Give her more pay 
B) Give her a promotion 
C) Give her more interesting work 
D) Give her more flexible work hours 
E) Give her more time off 
A) Give her more pay 
B) Give her a promotion 
C) Give her more interesting work 
D) Give her more flexible work hours 
E) Give her more time off

Question 8

What are moods?

Accepted Answer

A) Intense, long-lived, diffuse feelings 
B) Not so intense, often short-lived, diffuse feelings 
C) Not so intense, long-lived, diffuse feelings 
D) Intense, often short-lived, feelings caused by a particular event 
E) Not so intense, long-lived, feelings caused by a particular event 
A) Intense, long-lived, diffuse feelings 
B) Not so intense, often short-lived, diffuse feelings 
C) Not so intense, long-lived, diffuse feelings 
D) Intense, often short-lived, feelings caused by a particular event 
E) Not so intense, long-lived, feelings caused by a particular event

Question 9

________ fairness is a function of the actual amount of work rewards or resources received.

Accepted Answer

The answer of ________ fairness is a function of the...

Question 10

Generation X is also known as the Millennials.

Accepted Answer

A) True 
 B)False

Question 11

If you have a friend who has told you that he/she is very dissatisfied with his/her boss, he/she is probably experiencing ________ unfairness.

Accepted Answer

The answer of If you have a friend who has...

Question 12

What is proper sequence of events in the progression of withdrawal?

Accepted Answer

A) Reduced job performance, lateness, absenteeism, turnover 
B) Reduced organizational citizenship behaviours, lateness, absenteeism, turnover 
C) Lateness, reduced job performance, absenteeism, turnover 
D) Lateness, reduced organizational citizenship behaviours, absenteeism, turnover 
E) Reduced job performance, reduced organizational citizenship behaviours, absenteeism, turnover 
A) Reduced job performance, lateness, absenteeism, turnover 
B) Reduced organizational citizenship behaviours, lateness, absenteeism, turnover 
C) Lateness, reduced job performance, absenteeism, turnover 
D) Lateness, reduced organizational citizenship behaviours, absenteeism, turnover 
E) Reduced job performance, reduced organizational citizenship behaviours, absenteeism, turnover

Question 13

________ commitment is negatively related to performance.

Accepted Answer

The answer of ________ commitment is negatively related to performance....

Question 14

After being on the job for some time, you begin to realize some of the bad facets and you begin to experience what is known as a(n)________.

Accepted Answer

The answer of After being on the job for some...

Question 15

Opportunities for growth and learning are often as important as formal promotions, especially among

Accepted Answer

A) baby boomers. 
B) generation X. 
C) millennials. 
D) traditionalists. 
E) all of the above. 
A) baby boomers. 
B) generation X. 
C) millennials. 
D) traditionalists. 
E) all of the above.

Question 16

Describe Affective Events Theory and give an example of how it can explain why an employee is dissatisfied with his or her job.

Accepted Answer

Affective Events Theory explains how emo

Question 17

The job satisfaction facet that is most predictive of absenteeism is satisfaction with ________.

Accepted Answer

The answer of The job satisfaction facet that is most...

Question 18

To increase the overall job satisfaction of an employee,

Accepted Answer

A) increase organizational citizenship behaviour. 
B) create a discrepancy between desired and actual outcomes. 
C) use the Job Descriptive Index. 
D) increase facet satisfaction. 
E) reduce turnover. 
A) increase organizational citizenship behaviour. 
B) create a discrepancy between desired and actual outcomes. 
C) use the Job Descriptive Index. 
D) increase facet satisfaction. 
E) reduce turnover.

Question 19

Cultural intelligence refers to

Accepted Answer

A) the capability to function and manage well in culturally diverse environments. 
B) the capability to understand differences between cultures. 
C) the capability to understand the difference between one's own culture and other cultures. 
D) the capability for organizations to work in different cultures. 
E) the capability to understand how organizations function in different cultures. 
A) the capability to function and manage well in culturally diverse environments. 
B) the capability to understand differences between cultures. 
C) the capability to understand the difference between one's own culture and other cultures. 
D) the capability for organizations to work in different cultures. 
E) the capability to understand how organizations function in different cultures.

Question 20

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Accepted Answer

A) They will both have high job satisfaction. 
B) They will both have low job satisfaction. 
C) Ellen will be more satisfied than Sasha. 
D) Sasha will be more satisfied than Ellen. 
E) It depends on the jobs they have. 
A) They will both have high job satisfaction. 
B) They will both have low job satisfaction. 
C) Ellen will be more satisfied than Sasha. 
D) Sasha will be more satisfied than Ellen. 
E) It depends on the jobs they have.

You have a friend who has become very dissatisfied with his job.In response to this, he is most likely to first reduce his ________.

Recent findings suggest that inconsistency, being fairly treated sometimes but not others, may be more stressful than consistent unfair treatment.

Explain the difference between values, beliefs, and attitudes.How are they linked to behaviour? Give a hypothetical example of how a value, belief, and attitude may lead an individual to quit their job.

Name and briefly define three different types of organizational commitment.Give an example of each.

What is interactional fairness?

The second response in the progression of withdrawal is ________.

Gwen, a manager of a toy manufacturing company, has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

What are moods?

________ fairness is a function of the actual amount of work rewards or resources received.

Generation X is also known as the Millennials.

If you have a friend who has told you that he/she is very dissatisfied with his/her boss, he/she is probably experiencing ________ unfairness.

What is proper sequence of events in the progression of withdrawal?

________ commitment is negatively related to performance.

After being on the job for some time, you begin to realize some of the bad facets and you begin to experience what is known as a(n)________.

Opportunities for growth and learning are often as important as formal promotions, especially among

Describe Affective Events Theory and give an example of how it can explain why an employee is dissatisfied with his or her job.

The job satisfaction facet that is most predictive of absenteeism is satisfaction with ________.

To increase the overall job satisfaction of an employee,

Cultural intelligence refers to

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 4: Values, Attitudes, and Work Behaviour

You have a friend who has become very dissatisfied with his job.In response to this, he is most likely to first reduce his ________.

Recent findings suggest that inconsistency, being fairly treated sometimes but not others, may be more stressful than consistent unfair treatment.

Explain the difference between values, beliefs, and attitudes.How are they linked to behaviour? Give a hypothetical example of how a value, belief, and attitude may lead an individual to quit their job.

Name and briefly define three different types of organizational commitment.Give an example of each.

What is interactional fairness?

The second response in the progression of withdrawal is ________.

Gwen, a manager of a toy manufacturing company, has just spoken to an employee who has indicated she has very low affective organizational commitment.What should Gwen do to increase the employees' commitment?

What are moods?

________ fairness is a function of the actual amount of work rewards or resources received.

Generation X is also known as the Millennials.

If you have a friend who has told you that he/she is very dissatisfied with his/her boss, he/she is probably experiencing ________ unfairness.

What is proper sequence of events in the progression of withdrawal?

________ commitment is negatively related to performance.

After being on the job for some time, you begin to realize some of the bad facets and you begin to experience what is known as a(n)________.

Opportunities for growth and learning are often as important as formal promotions, especially among

Describe Affective Events Theory and give an example of how it can explain why an employee is dissatisfied with his or her job.

The job satisfaction facet that is most predictive of absenteeism is satisfaction with ________.

To increase the overall job satisfaction of an employee,

Cultural intelligence refers to

You have two friends who are going to start new jobs after they graduate.Your friend Sasha has always had high self-esteem and your friend Ellen is someone with an external locus of control.How satisfied do you think your friends will be with their new jobs?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters