Exam 4: Values, Attitudes, and Work Behaviour

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What are Gen X and Y more inclined to value than boomers?

(Multiple Choice)
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Cultural ________ refers to the extent to which cultures differ in values.

(Short Answer)
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The requirement to express positive emotions, especially when you really are feeling positive, boosts job satisfaction and reduces ________.

(Short Answer)
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________ dictate a broad preference for certain states of affairs over others.

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The contemporary view of the relationship between job satisfaction and performance suggests that

(Multiple Choice)
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Intentions to quit are poor predictors of turnover.

(True/False)
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Which of the following accurately describes the relationship between cognitive demands, pay, and emotional labour?

(Multiple Choice)
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If you have a job in which you need to suppress negative emotions, it can lower your job satisfaction and increase your ________.

(Short Answer)
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People with high cultural intelligence tend to score high on intercultural adjustment, global leadership, and performance in intercultural settings.

(True/False)
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One reason why two people performing the same job may have different attitudes towards that job is that

(Multiple Choice)
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When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

(True/False)
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What are emotions?

(Multiple Choice)
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________ cultures are flexible in terms of how people are expected to behave and more forgiving of violations of expected behaviour.

(Short Answer)
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Hofstede identified four basic dimensions along which work-related values differ across cultures.Describe all four dimensions and indicate how Canada ranks on each.

(Essay)
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What do the following countries have in common: Pakistan, Singapore, and Korea?

(Multiple Choice)
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Tom recently started working at his fifth job in ten years.Tom has been happy at all of his jobs.This suggests that his job satisfaction is

(Multiple Choice)
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By far the best predictor of ________ commitment is interesting, satisfying work.

(Short Answer)
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Job satisfaction contributes to performance but performance does not contribute to job satisfaction.

(True/False)
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Although one's behaviour is not necessarily consistent with attitude, behaviour is most likely to correspond to attitude when one has a direct experience with the target of the attitude and

(Multiple Choice)
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More collective cultures tend to de-emphasize differences in power among their members.

(True/False)
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