Question 1

According to Geert Hofstede's research, the most masculine culture is that of

Accepted Answer

A) Norway. 
B) the United States. 
C) Japan. 
D) Sweden. 
E) Canada. 
A) Norway. 
B) the United States. 
C) Japan. 
D) Sweden. 
E) Canada.

Question 2

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Accepted Answer

A) True 
 B)False

Question 3

Changes that are made in the organization's best interest but that are detrimental to employees' well-being are most likely to damage

Accepted Answer

A) normative commitment. 
B) continuance commitment. 
C) affective commitment. 
D) affective and normative commitment. 
E) continuance and normative commitment. 
A) normative commitment. 
B) continuance commitment. 
C) affective commitment. 
D) affective and normative commitment. 
E) continuance and normative commitment.

Question 4

As a manager, you have to communicate to employees their work outcomes.You are concerned about interactional fairness, which means that your communication must be

Accepted Answer

A) positive and informative. 
B) positive and respectful. 
C) open and honest. 
D) respectful and honest. 
E) respectful and informative. 
A) positive and informative. 
B) positive and respectful. 
C) open and honest. 
D) respectful and honest. 
E) respectful and informative.

Question 5

Affective events theory explains how emotions and moods affect job satisfaction.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an example of emotional labour?

Accepted Answer

A) Employees are supposed to remain calm and civil even when hassled or insulted. 
B) Employees are supposed to be perky and upbeat even when they feel down. 
C) Employees are supposed to be nice to customers even when they are angry at them. 
D) Employees are supposed to repress their anger when dealing with customers. 
E) All of the above 
A) Employees are supposed to remain calm and civil even when hassled or insulted. 
B) Employees are supposed to be perky and upbeat even when they feel down. 
C) Employees are supposed to be nice to customers even when they are angry at them. 
D) Employees are supposed to repress their anger when dealing with customers. 
E) All of the above

Question 7

What is cultural intelligence and what does it encompass? What are its benefits?

Accepted Answer

Cultural intelligence is the capability

Question 8

Countries with loose cultures include Pakistan, Singapore, and Korea.

Accepted Answer

A) True 
 B)False

Question 9

Dissatisfaction is most likely to result in ________ when jobs are plentiful.

Accepted Answer

The answer of Dissatisfaction is most likely to result in...

Question 10

The ________ occurs when bad facets of the old job are gone, the good facets of the new job are apparent, and the bad facets of the new job are not yet known.

Accepted Answer

The answer of The ________ occurs when bad facets of...

Question 11

What does cultural distance refer to?

Accepted Answer

A) The extent to which cultures differ in beliefs 
B) The extent to which cultures differ in attitudes 
C) The extent to which cultures differ in work centrality 
D) The extent to which cultures differ in values 
E) The extent to which cultures differ in geography 
A) The extent to which cultures differ in beliefs 
B) The extent to which cultures differ in attitudes 
C) The extent to which cultures differ in work centrality 
D) The extent to which cultures differ in values 
E) The extent to which cultures differ in geography

Question 12

Cultural intelligence refers to the capability to function and manage well in culturally diverse environments.

Accepted Answer

A) True 
 B)False

Question 13

The progression of withdrawal begins with reduced job performance.

Accepted Answer

A) True 
 B)False

Question 14

If you experience procedural unfairness at work, how will this affect your satisfaction?

Accepted Answer

A) You will be dissatisfied with your boss. 
B) You will be dissatisfied with your pay. 
C) You will be dissatisfied with your job. 
D) You will be dissatisfied with the system. 
E) You will be dissatisfied with your coworkers. 
A) You will be dissatisfied with your boss. 
B) You will be dissatisfied with your pay. 
C) You will be dissatisfied with your job. 
D) You will be dissatisfied with the system. 
E) You will be dissatisfied with your coworkers.

Question 15

Baby boomers are more accepting of diversity than the other generations.

Accepted Answer

A) True 
 B)False

Question 16

Organizational citizenship behaviour is explicitly recognized in most organizations' performance evaluation and reward systems.

Accepted Answer

A) True 
 B)False

Question 17

According to equity theory, equity exists when work inputs equal work outputs.

Accepted Answer

A) True 
 B)False

Question 18

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon, he/she is experiencing the "honeymoon effect."

Accepted Answer

A) True 
 B)False

Question 19

People are most likely to be concerned with procedural fairness when distributive fairness is ________.

Accepted Answer

The answer of People are most likely to be concerned...

Question 20

In which of the following is work viewed as most important and central in life?

Accepted Answer

A) Germany 
B) The United States 
C) Britain 
D) Japan 
E) The Netherlands 
A) Germany 
B) The United States 
C) Britain 
D) Japan 
E) The Netherlands

According to Geert Hofstede's research, the most masculine culture is that of

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Changes that are made in the organization's best interest but that are detrimental to employees' well-being are most likely to damage

As a manager, you have to communicate to employees their work outcomes.You are concerned about interactional fairness, which means that your communication must be

Affective events theory explains how emotions and moods affect job satisfaction.

Which of the following is an example of emotional labour?

What is cultural intelligence and what does it encompass? What are its benefits?

Countries with loose cultures include Pakistan, Singapore, and Korea.

Dissatisfaction is most likely to result in ________ when jobs are plentiful.

The ________ occurs when bad facets of the old job are gone, the good facets of the new job are apparent, and the bad facets of the new job are not yet known.

What does cultural distance refer to?

Cultural intelligence refers to the capability to function and manage well in culturally diverse environments.

The progression of withdrawal begins with reduced job performance.

If you experience procedural unfairness at work, how will this affect your satisfaction?

Baby boomers are more accepting of diversity than the other generations.

Organizational citizenship behaviour is explicitly recognized in most organizations' performance evaluation and reward systems.

According to equity theory, equity exists when work inputs equal work outputs.

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon, he/she is experiencing the "honeymoon effect."

People are most likely to be concerned with procedural fairness when distributive fairness is ________.

In which of the following is work viewed as most important and central in life?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 4: Values, Attitudes, and Work Behaviour

According to Geert Hofstede's research, the most masculine culture is that of

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Changes that are made in the organization's best interest but that are detrimental to employees' well-being are most likely to damage

As a manager, you have to communicate to employees their work outcomes.You are concerned about interactional fairness, which means that your communication must be

Affective events theory explains how emotions and moods affect job satisfaction.

Which of the following is an example of emotional labour?

What is cultural intelligence and what does it encompass? What are its benefits?

Countries with loose cultures include Pakistan, Singapore, and Korea.

Dissatisfaction is most likely to result in ________ when jobs are plentiful.

The ________ occurs when bad facets of the old job are gone, the good facets of the new job are apparent, and the bad facets of the new job are not yet known.

What does cultural distance refer to?

Cultural intelligence refers to the capability to function and manage well in culturally diverse environments.

The progression of withdrawal begins with reduced job performance.

If you experience procedural unfairness at work, how will this affect your satisfaction?

Baby boomers are more accepting of diversity than the other generations.

Organizational citizenship behaviour is explicitly recognized in most organizations' performance evaluation and reward systems.

According to equity theory, equity exists when work inputs equal work outputs.

If a friend of yours is aware of the good facets of a new job and knows that there are more good things on the horizon, he/she is experiencing the "honeymoon effect."

People are most likely to be concerned with procedural fairness when distributive fairness is ________.

In which of the following is work viewed as most important and central in life?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters