Question 1

The most important facet for stimulating performance has to do with the ________.

Accepted Answer

The answer of The most important facet for stimulating performance...

Question 2

Gordon Wong, the VP of Human Resources at Zeta Manufacturing, recently tested the job satisfaction of all Zeta's employees using the Job Descriptive Index.Based on the disappointingly low levels of job satisfaction related by most employees, he is predicting dramatic increases in absenteeism and massive employee turnover.Do you agree with his prediction? Explain your reasons.

Accepted Answer

Research suggests that his prediction is

Question 3

________ are less intense, longer-lived, and more diffuse feelings.

Accepted Answer

The answer of ________ are less intense, longer-lived, and more...

Question 4

Which of the following jobs are especially laden with display rules?

Accepted Answer

A) Waiter, dishwasher, cook 
B) Waiter, bank teller, dishwasher 
C) Waiter, bank teller, cook 
D) Waiter, bank teller, flight attendant 
E) Waiter, dishwasher, flight attendant 
A) Waiter, dishwasher, cook 
B) Waiter, bank teller, dishwasher 
C) Waiter, bank teller, cook 
D) Waiter, bank teller, flight attendant 
E) Waiter, dishwasher, flight attendant

Question 5

Certain "shocks" are most likely to stimulate turnover for employees who are dissatisfied with their jobs.

Accepted Answer

A) True 
 B)False

Question 6

________ cultures tend to have strong, clear standards for behaviour and strong sanctions for deviation from these standards.

Accepted Answer

The answer of ________ cultures tend to have strong, clear...

Question 7

Organizational commitment is the strength of the linkage between an employee and an organization.

Accepted Answer

A) True 
 B)False

Question 8

Job satisfaction and organizational commitment are directly related to turnover intentions.

Accepted Answer

A) True 
 B)False

Question 9

Carefully applying equity theory should have a direct effect upon

Accepted Answer

A) procedural fairness. 
B) cognitive dissonance. 
C) discrepancy theory. 
D) distributive fairness. 
E) interactional fairness. 
A) procedural fairness. 
B) cognitive dissonance. 
C) discrepancy theory. 
D) distributive fairness. 
E) interactional fairness.

Question 10

According to Geert Hofstede's large survey, the United States is one of the most collective societies.

Accepted Answer

A) True 
 B)False

Question 11

Cultural distance has to do with exporting OB theories while cultural intelligence has to do with importing OB theories.

Accepted Answer

A) True 
 B)False

Question 12

Attitudes are a function of

Accepted Answer

A) what we think and what we see. 
B) what we do and what we want. 
C) what we think and what we feel. 
D) what we obtain and what we want. 
E) what we feel and intend to do. 
A) what we think and what we see. 
B) what we do and what we want. 
C) what we think and what we feel. 
D) what we obtain and what we want. 
E) what we feel and intend to do.

Question 13

If you experience interactional unfairness at work, how will this affect your satisfaction?

Accepted Answer

A) You will be dissatisfied with the system. 
B) You will be dissatisfied with your co-workers. 
C) You will be dissatisfied with your boss. 
D) You will be dissatisfied with yourself. 
E) You will be dissatisfied with your friends. 
A) You will be dissatisfied with the system. 
B) You will be dissatisfied with your co-workers. 
C) You will be dissatisfied with your boss. 
D) You will be dissatisfied with yourself. 
E) You will be dissatisfied with your friends.

Question 14

People with high cultural intelligence score high on intercultural adjustment, ________ leadership, and performance in intercultural settings.

Accepted Answer

The answer of People with high cultural intelligence score high...

Question 15

Employee job satisfaction does not translate into organizational profitability.

Accepted Answer

A) True 
 B)False

Question 16

An example of emotional labour is when an employee is nice to a customer because he or she likes the customer.

Accepted Answer

A) True 
 B)False

Question 17

People who experience interactional unfairness are most likely dissatisfied with the ________.

Accepted Answer

The answer of People who experience interactional unfairness are most...

Question 18

Which of the following makes negotiations, mergers, acquisitions, and joint ventures more difficult?

Accepted Answer

A) Power distance 
B) Uncertainty avoidance 
C) Cultural deviance 
D) Cultural distance 
E) Generational distance 
A) Power distance 
B) Uncertainty avoidance 
C) Cultural deviance 
D) Cultural distance 
E) Generational distance

Question 19

A popular measure of job satisfaction is the ________ Descriptive Index.

Accepted Answer

The answer of A popular measure of job satisfaction is...

Question 20

Generation Y is also known as the Millennials.

Accepted Answer

A) True 
 B)False

The most important facet for stimulating performance has to do with the ________.

________ are less intense, longer-lived, and more diffuse feelings.

Which of the following jobs are especially laden with display rules?

Certain "shocks" are most likely to stimulate turnover for employees who are dissatisfied with their jobs.

________ cultures tend to have strong, clear standards for behaviour and strong sanctions for deviation from these standards.

Organizational commitment is the strength of the linkage between an employee and an organization.

Job satisfaction and organizational commitment are directly related to turnover intentions.

Carefully applying equity theory should have a direct effect upon

According to Geert Hofstede's large survey, the United States is one of the most collective societies.

Cultural distance has to do with exporting OB theories while cultural intelligence has to do with importing OB theories.

Attitudes are a function of

If you experience interactional unfairness at work, how will this affect your satisfaction?

People with high cultural intelligence score high on intercultural adjustment, ________ leadership, and performance in intercultural settings.

Employee job satisfaction does not translate into organizational profitability.

An example of emotional labour is when an employee is nice to a customer because he or she likes the customer.

People who experience interactional unfairness are most likely dissatisfied with the ________.

Which of the following makes negotiations, mergers, acquisitions, and joint ventures more difficult?

A popular measure of job satisfaction is the ________ Descriptive Index.

Generation Y is also known as the Millennials.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 4: Values, Attitudes, and Work Behaviour

The most important facet for stimulating performance has to do with the ________.

________ are less intense, longer-lived, and more diffuse feelings.

Which of the following jobs are especially laden with display rules?

Certain "shocks" are most likely to stimulate turnover for employees who are dissatisfied with their jobs.

________ cultures tend to have strong, clear standards for behaviour and strong sanctions for deviation from these standards.

Organizational commitment is the strength of the linkage between an employee and an organization.

Job satisfaction and organizational commitment are directly related to turnover intentions.

Carefully applying equity theory should have a direct effect upon

According to Geert Hofstede's large survey, the United States is one of the most collective societies.

Cultural distance has to do with exporting OB theories while cultural intelligence has to do with importing OB theories.

Attitudes are a function of

If you experience interactional unfairness at work, how will this affect your satisfaction?

People with high cultural intelligence score high on intercultural adjustment, ________ leadership, and performance in intercultural settings.

Employee job satisfaction does not translate into organizational profitability.

An example of emotional labour is when an employee is nice to a customer because he or she likes the customer.

People who experience interactional unfairness are most likely dissatisfied with the ________.

Which of the following makes negotiations, mergers, acquisitions, and joint ventures more difficult?

A popular measure of job satisfaction is the ________ Descriptive Index.

Generation Y is also known as the Millennials.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters