Exam 8: Performance Measurement And Information Management

Define each of the following terms and relate to the context (manufacturing or service)in which each term could be used: a)Number of nonconformities per unit b)Error per opportunity c)Nonconformity versus defect

(Essay)

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Question 61

According to Six Sigma standards,a defect rate of 2 per 1,000 is equivalent to:

(Multiple Choice)

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Question 62

_____ uses analytical approaches and technologies such as cluster analysis,neural networks,and fuzzy logic.

(Multiple Choice)

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Question 63

Generally,many organizations classify defects into ___ defects,_ defects,and ___ defects.

(Multiple Choice)

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Question 64

Which category usually accounts for the highest proportion of quality costs in companies that have just started a quality cost program?

(Multiple Choice)

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Question 65

A machined part is returned to the drilling department for rework.The additional labor that is used to correct the quality problem with the part is:

(Multiple Choice)

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Question 66

An advantage of cost of quality measures is that management receives a report where the unit of analysis is:

(Multiple Choice)

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Question 67

Which of the following is NOT a finding resulting from managers beginning to define and isolate the full range of quality-related costs?

(Multiple Choice)

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Question 68

_____ is a useful financial performance indicator,which managers use to prioritize improvement projects and gauge the effectiveness of total quality efforts.

(Multiple Choice)

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Question 69

_____ increase managers' understanding of the data,particularly how conditions in one period compare with those in other periods.

(Short Answer)

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Question 70

Performance measures and indicators should reflect the most important factors that predict customer satisfaction and business performance.

(True/False)

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Question 71

Costs associated with measuring and analyzing data in order to detect and correct quality problems are:

(Multiple Choice)

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Question 72

ERP systems,due to their emphasis on data security,are designed to restrict the flow of data through an organization.

(True/False)

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Question 73

Regulatory or legal compliance is an example of a:

(Multiple Choice)

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Question 74

Which of the following is NOT a customer-focused outcome?

(Multiple Choice)

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Question 75

Managers review performance results for all of the following reasons EXCEPT to:

(Multiple Choice)

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Question 76

The use of statistical techniques,such as regression and analysis of variance,will ensure an organization's ability to effectively analyze data.

(True/False)

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Question 77

Leading organizations in information management rigorously justify the return on investment of each expenditure in information technology.

(True/False)

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Question 78

Which of the following statements about traditional accounting systems is INCORRECT?

(Multiple Choice)

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Question 79

A simple type of index is called a _____ index,computed by dividing a current value by a base period value.

(Short Answer)

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Question 80

Showing 61 - 80 of 129

Define each of the following terms and relate to the context (manufacturing or service)in which each term could be used: a)Number of nonconformities per unit b)Error per opportunity c)Nonconformity versus defect

According to Six Sigma standards,a defect rate of 2 per 1,000 is equivalent to:

_____ uses analytical approaches and technologies such as cluster analysis,neural networks,and fuzzy logic.

Generally,many organizations classify defects into ___ defects,_ defects,and ___ defects.

Which category usually accounts for the highest proportion of quality costs in companies that have just started a quality cost program?

A machined part is returned to the drilling department for rework.The additional labor that is used to correct the quality problem with the part is:

An advantage of cost of quality measures is that management receives a report where the unit of analysis is:

Which of the following is NOT a finding resulting from managers beginning to define and isolate the full range of quality-related costs?

_____ is a useful financial performance indicator,which managers use to prioritize improvement projects and gauge the effectiveness of total quality efforts.

_____ increase managers' understanding of the data,particularly how conditions in one period compare with those in other periods.

Performance measures and indicators should reflect the most important factors that predict customer satisfaction and business performance.

Costs associated with measuring and analyzing data in order to detect and correct quality problems are:

ERP systems,due to their emphasis on data security,are designed to restrict the flow of data through an organization.

Regulatory or legal compliance is an example of a:

Which of the following is NOT a customer-focused outcome?

Managers review performance results for all of the following reasons EXCEPT to:

The use of statistical techniques,such as regression and analysis of variance,will ensure an organization's ability to effectively analyze data.

Leading organizations in information management rigorously justify the return on investment of each expenditure in information technology.

Which of the following statements about traditional accounting systems is INCORRECT?

A simple type of index is called a _____ index,computed by dividing a current value by a base period value.

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Design For Quality And Product Excellence

Statistical Process Control

Filters

Exam 8: Performance Measurement And Information Management

Define each of the following terms and relate to the context (manufacturing or service)in which each term could be used: a)Number of nonconformities per unit b)Error per opportunity c)Nonconformity versus defect

According to Six Sigma standards,a defect rate of 2 per 1,000 is equivalent to:

_____ uses analytical approaches and technologies such as cluster analysis,neural networks,and fuzzy logic.

Generally,many organizations classify defects into _____ defects,_____ defects,and _____ defects.

Which category usually accounts for the highest proportion of quality costs in companies that have just started a quality cost program?

A machined part is returned to the drilling department for rework.The additional labor that is used to correct the quality problem with the part is:

An advantage of cost of quality measures is that management receives a report where the unit of analysis is:

Which of the following is NOT a finding resulting from managers beginning to define and isolate the full range of quality-related costs?

_____ is a useful financial performance indicator,which managers use to prioritize improvement projects and gauge the effectiveness of total quality efforts.

_____ increase managers' understanding of the data,particularly how conditions in one period compare with those in other periods.

Performance measures and indicators should reflect the most important factors that predict customer satisfaction and business performance.

Costs associated with measuring and analyzing data in order to detect and correct quality problems are:

ERP systems,due to their emphasis on data security,are designed to restrict the flow of data through an organization.

Regulatory or legal compliance is an example of a:

Which of the following is NOT a customer-focused outcome?

Managers review performance results for all of the following reasons EXCEPT to:

The use of statistical techniques,such as regression and analysis of variance,will ensure an organization's ability to effectively analyze data.

Leading organizations in information management rigorously justify the return on investment of each expenditure in information technology.

Which of the following statements about traditional accounting systems is INCORRECT?

A simple type of index is called a _____ index,computed by dividing a current value by a base period value.

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Design For Quality And Product Excellence

Statistical Process Control

Filters

Generally,many organizations classify defects into ___ defects,_ defects,and ___ defects.