Question 1

Which of the following is an essential netiquette?

Accepted Answer

A) Before sending your email,assuming that it will appear on the front pages of the national newspaper. 
B) Sending angry messages by email in order to restrict face-to-face conflicts. 
C) Sending people messages containing all the information you think is necessary. 
D) Emphasize the subject line by using all-capitals. 
A) Before sending your email,assuming that it will appear on the front pages of the national newspaper. 
B) Sending angry messages by email in order to restrict face-to-face conflicts. 
C) Sending people messages containing all the information you think is necessary. 
D) Emphasize the subject line by using all-capitals.

Question 2

Because email is more informal than other forms of communication,you do not have to pay attention to spelling or grammar.

Accepted Answer

A) True 
 B)False

Question 3

Explain what a computer virus is and what steps you can take to protect yourself from one.

Accepted Answer

Viruses can infect files that are attach

Question 4

If your message is bad news,use a neutral subject line.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a cliché used in emails?

Accepted Answer

A) "I have attached-" 
B) "You'll see-" 
C) "Here is-" 
D) "Enclosed please find-" 
A) "I have attached-" 
B) "You'll see-" 
C) "Here is-" 
D) "Enclosed please find-"

Which of the following is an essential netiquette?

Because email is more informal than other forms of communication,you do not have to pay attention to spelling or grammar.

Explain what a computer virus is and what steps you can take to protect yourself from one.

If your message is bad news,use a neutral subject line.

Which of the following is an example of a cliché used in emails?

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Listening

Working and Writing in Teams

Planning, Managing, and Recording Meetings

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Creating Persuasive Application Letters

Filters

Exam 6: Formatting Hardcopy Letters and Memos

Which of the following is an essential netiquette?

Because email is more informal than other forms of communication,you do not have to pay attention to spelling or grammar.

Explain what a computer virus is and what steps you can take to protect yourself from one.

If your message is bad news,use a neutral subject line.

Which of the following is an example of a cliché used in emails?

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Listening

Working and Writing in Teams

Planning, Managing, and Recording Meetings

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Creating Persuasive Application Letters

Filters