Question 1

In the _____ phase of group development,people use interpersonal communication to resolve the conflicts that surface.

Accepted Answer

A) formation 
B) coordination 
C) formalization 
D) orientation 
A) formation 
B) coordination 
C) formalization 
D) orientation

Question 2

Insisting on information during orientation of the group development process facilitates can facilitate a group's productivity.

Accepted Answer

A) True 
 B)False

Question 3

Collaborative writing is simple because it is not a social but only an intellectual process.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is true about you-attitude?

Accepted Answer

A) It means protecting the audience's ego. 
B) It makes recipients feel attacked and defensive. 
C) It means looking at the situation from the writer's point of view. 
D) It puts the blame on the other person. 
A) It means protecting the audience's ego. 
B) It makes recipients feel attacked and defensive. 
C) It means looking at the situation from the writer's point of view. 
D) It puts the blame on the other person.

Question 5

_____ leaders monitor a group's process,check people's feelings,and resolve conflicts.

Accepted Answer

A) Interpersonal 
B) Methodological 
C) Procedural 
D) Informational 
A) Interpersonal 
B) Methodological 
C) Procedural 
D) Informational

In the _____ phase of group development,people use interpersonal communication to resolve the conflicts that surface.

Insisting on information during orientation of the group development process facilitates can facilitate a group's productivity.

Collaborative writing is simple because it is not a social but only an intellectual process.

Which of the following is true about you-attitude?

_____ leaders monitor a group's process,check people's feelings,and resolve conflicts.

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Formatting Hardcopy Letters and Memos

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Working and Writing in Teams

Planning, Managing, and Recording Meetings

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Creating Persuasive Application Letters

Filters

Exam 20: Listening

In the _____ phase of group development,people use interpersonal communication to resolve the conflicts that surface.

Insisting on information during orientation of the group development process facilitates can facilitate a group's productivity.

Collaborative writing is simple because it is not a social but only an intellectual process.

Which of the following is true about you-attitude?

_____ leaders monitor a group's process,check people's feelings,and resolve conflicts.

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Formatting Hardcopy Letters and Memos

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Working and Writing in Teams

Planning, Managing, and Recording Meetings

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Creating Persuasive Application Letters

Filters