Question 1

A situation in which a person has two different roles that call for incompatible types of behavior is known as

Accepted Answer

A)  role-playing. 
B)  role ambiguity. 
C)  role conflict. 
D)  role overload. 
A)  role-playing. 
B)  role ambiguity. 
C)  role conflict. 
D)  role overload.

Question 2

When a team member is reluctant to speak up at meetings, the leader should seek his or her input during or outside the meeting. Identify the team characteristic associated with team productivity that deals with the significance of this issue.

Accepted Answer

A)  Assessment of progress and results 
B)  Involvement and participation 
C)  Relatively low turnover 
D)  Acceptance of assignments 
A)  Assessment of progress and results 
B)  Involvement and participation 
C)  Relatively low turnover 
D)  Acceptance of assignments

Question 3

During a team meeting, some participants stray from the main topic. The best way to bring the discussion back to the agenda is by focusing on the personalities of the participants who had strayed from the main topic.

Accepted Answer

A) True 
 B)False

Question 4

The degree to which group members stick together is called

Accepted Answer

A)  integrity. 
B)  cohesiveness. 
C)  status. 
D)  homogeneity. 
A)  integrity. 
B)  cohesiveness. 
C)  status. 
D)  homogeneity.

Question 5

Steve manages a group of employees consisting of 12 women and 8 men. Ten members of his group are Hispanic, five are African, and five are Asian. This group is a

Accepted Answer

A)  dysfunctional group. 
B)  heterogeneous group. 
C)  homogeneous group. 
D)  cohesive group. 
A)  dysfunctional group. 
B)  heterogeneous group. 
C)  homogeneous group. 
D)  cohesive group.

Question 6

Functional and task groups are types of ________ groups.

Accepted Answer

A)  cohesive 
B)  formal 
C)  informal 
D)  homogenous 
A)  cohesive 
B)  formal 
C)  informal 
D)  homogenous

Question 7

In the context of the characteristics of group, why is determining the status of group members important to supervisors?

Accepted Answer

A)  Because a group's cohesiveness depends on the working relationship of high-status group members 
B)  Because group members with the highest status have the most effect on the development of group norms 
C)  Because group members with the lowest status are the easiest to influence into changing informal group norms 
D)  Because groups with very few high-status members tend to be more beneficial for organizational productivity than groups with many high-status members 
A)  Because a group's cohesiveness depends on the working relationship of high-status group members 
B)  Because group members with the highest status have the most effect on the development of group norms 
C)  Because group members with the lowest status are the easiest to influence into changing informal group norms 
D)  Because groups with very few high-status members tend to be more beneficial for organizational productivity than groups with many high-status members

Question 8

The web design team at FirstNet Corp. has five members: Sasha, Megha, Margaret, Shen, and Zahra. They were selected from different teams for a pilot project, which they completed in six months. Their team manager informs them that they will be reassigned to their respective teams soon. In the context of the stages of team development, the design team is currently in the ________ stage.

Accepted Answer

A)  adjourning 
B)  performing 
C)  storming 
D)  norming 
A)  adjourning 
B)  performing 
C)  storming 
D)  norming

Question 9

Joseph, a production manager at Tes-Fin Inc., asks his personal assistant to write down a list of topics he has to discuss with his subordinates at the monthly meeting. Joseph asked his personal assistant to prepare a(n) ________ for the meeting.

Accepted Answer

A)  norm 
B)  report 
C)  plan 
D)  agenda 
A)  norm 
B)  report 
C)  plan 
D)  agenda

Question 10

Which of the following is true of homogeneous groups?

Accepted Answer

A)  Homogeneous groups are most suitable for complex and creative tasks. 
B)  Homogeneous groups have broader skills and knowledge than heterogeneous groups. 
C)  The members of homogeneous groups have a lot in common. 
D)  The members of homogeneous groups can examine problems from different points of view. 
A)  Homogeneous groups are most suitable for complex and creative tasks. 
B)  Homogeneous groups have broader skills and knowledge than heterogeneous groups. 
C)  The members of homogeneous groups have a lot in common. 
D)  The members of homogeneous groups can examine problems from different points of view.

Question 11

Which of the following statements is true about groups in a workplace?

Accepted Answer

A)  Working in groups often leads to members losing their confidence. 
B)  Groups are formed to reduce the occurrence of social loafing. 
C)  Most employees of large organizations cluster into smaller groups such as task groups. 
D)  Not all employees of an organization form or join groups. 
A)  Working in groups often leads to members losing their confidence. 
B)  Groups are formed to reduce the occurrence of social loafing. 
C)  Most employees of large organizations cluster into smaller groups such as task groups. 
D)  Not all employees of an organization form or join groups.

Question 12

Awareness of roles is important because it helps

Accepted Answer

A)  employees avoid informal behavior. 
B)  supervisors dictate their orders effectively. 
C)  supervisors encourage desirable behavior. 
D)  employees adopt an "us versus them" attitude toward management. 
A)  employees avoid informal behavior. 
B)  supervisors dictate their orders effectively. 
C)  supervisors encourage desirable behavior. 
D)  employees adopt an "us versus them" attitude toward management.

Question 13

Choose the team characteristic associated with team productivity that deals with the importance of team members focusing on outcomes and effects.

Accepted Answer

A)  Decisions made by consensus 
B)  Debate and discussion 
C)  Assessment of progress and results 
D)  Involvement and participation 
A)  Decisions made by consensus 
B)  Debate and discussion 
C)  Assessment of progress and results 
D)  Involvement and participation

Question 14

A group member's position in relation to others in the group is referred to as

Accepted Answer

A)  status. 
B)  role ambiguity. 
C)  cohesiveness. 
D)  norm. 
A)  status. 
B)  role ambiguity. 
C)  cohesiveness. 
D)  norm.

Question 15

A hospital's permanent accounting department and customer service department are examples of ________ groups.

Accepted Answer

A)  project 
B)  functional 
C)  task 
D)  informal 
A)  project 
B)  functional 
C)  task 
D)  informal

Question 16

In an organization, a group of people tends to be less influential than one strong personality acting alone.

Accepted Answer

A) True 
 B)False

Question 17

If everyone in a team agrees all the time, it may signify that the team members are unable or unwilling to contribute. Which of the following team characteristics associated with team productivity mostly deals with the significance of this issue?

Accepted Answer

A)  Win-win approach to conflict 
B)  Debate and discussion 
C)  Openness and honesty 
D)  Atmosphere of listening 
A)  Win-win approach to conflict 
B)  Debate and discussion 
C)  Openness and honesty 
D)  Atmosphere of listening

Question 18

Shannon is a supervisor at Florenz Inc. She joined Florenz Inc. because two of her friends from college were working at the firm. In the context of the reasons for joining groups, which of the following is the primary reason for Shannon joining Florenz Inc.?

Accepted Answer

A)  Strength in numbers 
B)  Common goals 
C)  Achievement as objective 
D)  Closeness 
A)  Strength in numbers 
B)  Common goals 
C)  Achievement as objective 
D)  Closeness

Question 19

Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.

Accepted Answer

A)  report 
B)  norm 
C)  agenda 
D)  manual 
A)  report 
B)  norm 
C)  agenda 
D)  manual

Question 20

A list of topics to be covered at a meeting is defined as a(n)

Accepted Answer

A)  norm. 
B)  agenda. 
C)  yellow book. 
D)  user manual. 
A)  norm. 
B)  agenda. 
C)  yellow book. 
D)  user manual.

A situation in which a person has two different roles that call for incompatible types of behavior is known as

When a team member is reluctant to speak up at meetings, the leader should seek his or her input during or outside the meeting. Identify the team characteristic associated with team productivity that deals with the significance of this issue.

During a team meeting, some participants stray from the main topic. The best way to bring the discussion back to the agenda is by focusing on the personalities of the participants who had strayed from the main topic.

The degree to which group members stick together is called

Steve manages a group of employees consisting of 12 women and 8 men. Ten members of his group are Hispanic, five are African, and five are Asian. This group is a

Functional and task groups are types of ________ groups.

In the context of the characteristics of group, why is determining the status of group members important to supervisors?

Joseph, a production manager at Tes-Fin Inc., asks his personal assistant to write down a list of topics he has to discuss with his subordinates at the monthly meeting. Joseph asked his personal assistant to prepare a(n) ________ for the meeting.

Which of the following is true of homogeneous groups?

Which of the following statements is true about groups in a workplace?

Awareness of roles is important because it helps

Choose the team characteristic associated with team productivity that deals with the importance of team members focusing on outcomes and effects.

A group member's position in relation to others in the group is referred to as

A hospital's permanent accounting department and customer service department are examples of ________ groups.

In an organization, a group of people tends to be less influential than one strong personality acting alone.

If everyone in a team agrees all the time, it may signify that the team members are unable or unwilling to contribute. Which of the following team characteristics associated with team productivity mostly deals with the significance of this issue?

Shannon is a supervisor at Florenz Inc. She joined Florenz Inc. because two of her friends from college were working at the firm. In the context of the reasons for joining groups, which of the following is the primary reason for Shannon joining Florenz Inc.?

Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.

A list of topics to be covered at a meeting is defined as a(n)

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 3: Groups, Teams, and Powerful Meetings

A situation in which a person has two different roles that call for incompatible types of behavior is known as

When a team member is reluctant to speak up at meetings, the leader should seek his or her input during or outside the meeting. Identify the team characteristic associated with team productivity that deals with the significance of this issue.

During a team meeting, some participants stray from the main topic. The best way to bring the discussion back to the agenda is by focusing on the personalities of the participants who had strayed from the main topic.

The degree to which group members stick together is called

Steve manages a group of employees consisting of 12 women and 8 men. Ten members of his group are Hispanic, five are African, and five are Asian. This group is a

Functional and task groups are types of ________ groups.

In the context of the characteristics of group, why is determining the status of group members important to supervisors?

Joseph, a production manager at Tes-Fin Inc., asks his personal assistant to write down a list of topics he has to discuss with his subordinates at the monthly meeting. Joseph asked his personal assistant to prepare a(n) ________ for the meeting.

Which of the following is true of homogeneous groups?

Which of the following statements is true about groups in a workplace?

Awareness of roles is important because it helps

Choose the team characteristic associated with team productivity that deals with the importance of team members focusing on outcomes and effects.

A group member's position in relation to others in the group is referred to as

A hospital's permanent accounting department and customer service department are examples of ________ groups.

In an organization, a group of people tends to be less influential than one strong personality acting alone.

If everyone in a team agrees all the time, it may signify that the team members are unable or unwilling to contribute. Which of the following team characteristics associated with team productivity mostly deals with the significance of this issue?

Shannon is a supervisor at Florenz Inc. She joined Florenz Inc. because two of her friends from college were working at the firm. In the context of the reasons for joining groups, which of the following is the primary reason for Shannon joining Florenz Inc.?

Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.

A list of topics to be covered at a meeting is defined as a(n)

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters