Question 1

What are the five stages of team development? Briefly discuss them.

Accepted Answer

A team typically must pass through sever

Question 2

To reap the benefits of working with groups, a supervisor should

Accepted Answer

A)  create an informal atmosphere within the organization. 
B)  treat all employees fairly and impartially. 
C)  prevent group concerns from reaching higher management. 
D)  keep the groups big in order to prevent undesirable behavior. 
A)  create an informal atmosphere within the organization. 
B)  treat all employees fairly and impartially. 
C)  prevent group concerns from reaching higher management. 
D)  keep the groups big in order to prevent undesirable behavior.

Question 3

In the context of the characteristics of groups, a supervisor who wants to foster cohesiveness in a group should

Accepted Answer

A)  increase the group's size so that multiple members work together on each task. 
B)  encourage group members to be competitive with each other in completing tasks. 
C)  discourage the group from competing with other groups in the organization. 
D)  encourage less-active members to participate equally in all tasks. 
A)  increase the group's size so that multiple members work together on each task. 
B)  encourage group members to be competitive with each other in completing tasks. 
C)  discourage the group from competing with other groups in the organization. 
D)  encourage less-active members to participate equally in all tasks.

Question 4

Formal groups are best defined as groups that are

Accepted Answer

A)  set up by management to meet organizational objectives. 
B)  formed when individuals in an organization develop relationships to meet personal needs. 
C)  bound together by common interests such as political beliefs and social activities. 
D)  created by members who are prone to social loafing and groupthink. 
A)  set up by management to meet organizational objectives. 
B)  formed when individuals in an organization develop relationships to meet personal needs. 
C)  bound together by common interests such as political beliefs and social activities. 
D)  created by members who are prone to social loafing and groupthink.

Question 5

Cohesiveness increases when group members compete with one another.

Accepted Answer

A) True 
 B)False

Question 6

In the context of coaching a team, enabling is best defined as the process of

Accepted Answer

A)  providing employees with the resources they need to do their job and removing obstacles that interfere with their work. 
B)  forming small groups in which the members share goals, commitment, and accountability for results. 
C)  making the transition after adjournment as seamless as possible for the team members by assuring them that new challenges await. 
D)  giving each team member the absolute authority to take decisions related to achieving organizational goals. 
A)  providing employees with the resources they need to do their job and removing obstacles that interfere with their work. 
B)  forming small groups in which the members share goals, commitment, and accountability for results. 
C)  making the transition after adjournment as seamless as possible for the team members by assuring them that new challenges await. 
D)  giving each team member the absolute authority to take decisions related to achieving organizational goals.

Question 7

In the context of the characteristics associated with team productivity, a(n) ________ leader is most likely to have a leadership style that does not dominate.

Accepted Answer

A)  flexible 
B)  authoritarian 
C)  extrovert 
D)  orthodox 
A)  flexible 
B)  authoritarian 
C)  extrovert 
D)  orthodox

Question 8

Abhi and Jack are the only two members of the newly formed social media team at Senfer Co. They are being trained together. During training, Abhi and Jack find that they have significant differences in opinions about their work. This results in a heated argument between the two. They discuss this with their supervisor, who helps them resolve the argument and sort out their differences. In the context of the stages of team development, the social media team is in the ________ stage.

Accepted Answer

A)  forming 
B)  norming 
C)  performing 
D)  storming 
A)  forming 
B)  norming 
C)  performing 
D)  storming

Question 9

Which of the following is a characteristic of organic organizations?

Accepted Answer

A)  All workers tend to be on the same level. 
B)  Employees cooperate efficiently without any leadership. 
C)  Communication structures are rigid and formal. 
D)  Organizational hierarchies are based on skills rather than experience. 
A)  All workers tend to be on the same level. 
B)  Employees cooperate efficiently without any leadership. 
C)  Communication structures are rigid and formal. 
D)  Organizational hierarchies are based on skills rather than experience.

Question 10

Successful teamwork requires ________ communication among team members.

Accepted Answer

A)  stereotypical 
B)  open 
C)  assumed 
D)  biased 
A)  stereotypical 
B)  open 
C)  assumed 
D)  biased

Question 11

To meet the demands of a growing customer base, Cora Heights, a clothing company, forms a new product development team. The members of the team have many heated disagreements over creative decisions. However, they also try to understand each other's talents and shortcomings so that they can work together more effectively. In this scenario, the new team of at Cora Heights is in the ________ stage of team development.

Accepted Answer

A)  norming 
B)  performing 
C)  forming 
D)  storming 
A)  norming 
B)  performing 
C)  forming 
D)  storming

Question 12

A supervisor can receive his group's support by

Accepted Answer

A)  dictating terms and guidelines. 
B)  establishing norms for group behavior. 
C)  encouraging the group to participate in solving problems. 
D)  giving out the industry secrets of competitors. 
A)  dictating terms and guidelines. 
B)  establishing norms for group behavior. 
C)  encouraging the group to participate in solving problems. 
D)  giving out the industry secrets of competitors.

Question 13

What are the most common personal reasons for joining a group?

Accepted Answer

A common personal reason for joining a g

Question 14

What is a team? What are the benefits associated with teamwork?

Accepted Answer

A team is a small group whose members sh

Question 15

Employees who participate in planning and decision making are less likely to take responsibility for the quality of what they do.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following are most likely to develop among the members of a formal group when the formal group fails to meet certain personal needs?

Accepted Answer

A)  Functional subgroups 
B)  Informal subgroups 
C)  Reference groups 
D)  Task groups 
A)  Functional subgroups 
B)  Informal subgroups 
C)  Reference groups 
D)  Task groups

Question 17

Groups tend to be more cohesive when

Accepted Answer

A)  their norms are determined by the supervisor. 
B)  there is one group leader who guides the other members. 
C)  the status of the group is high. 
D)  everybody participates equally. 
A)  their norms are determined by the supervisor. 
B)  there is one group leader who guides the other members. 
C)  the status of the group is high. 
D)  everybody participates equally.

Question 18

Which of the following is true of self-managing work teams?

Accepted Answer

A)  These teams disband once their objective is accomplished. 
B)  Members of these teams collaborate with each other to produce an entire product. 
C)  Members of these teams compete with each other to improve the team's productivity. 
D)  These teams are formed when individuals in an organization develop relationships to meet personal needs. 
A)  These teams disband once their objective is accomplished. 
B)  Members of these teams collaborate with each other to produce an entire product. 
C)  Members of these teams compete with each other to improve the team's productivity. 
D)  These teams are formed when individuals in an organization develop relationships to meet personal needs.

Question 19

List the seven characteristics of groups and define them.

Accepted Answer

Roles, norms, status, cohesiveness, size

Question 20

To make sure meetings are as fruitful as possible, a supervisor can facilitate the discussion by

Accepted Answer

A)  dominating the meeting. 
B)  sounding like the participants' echo. 
C)  summarizing the key points. 
D)  encouraging participants who monopolize the discussion. 
A)  dominating the meeting. 
B)  sounding like the participants' echo. 
C)  summarizing the key points. 
D)  encouraging participants who monopolize the discussion.

What are the five stages of team development? Briefly discuss them.

To reap the benefits of working with groups, a supervisor should

In the context of the characteristics of groups, a supervisor who wants to foster cohesiveness in a group should

Formal groups are best defined as groups that are

Cohesiveness increases when group members compete with one another.

In the context of coaching a team, enabling is best defined as the process of

In the context of the characteristics associated with team productivity, a(n) ________ leader is most likely to have a leadership style that does not dominate.

Which of the following is a characteristic of organic organizations?

Successful teamwork requires ________ communication among team members.

A supervisor can receive his group's support by

What are the most common personal reasons for joining a group?

What is a team? What are the benefits associated with teamwork?

Employees who participate in planning and decision making are less likely to take responsibility for the quality of what they do.

Which of the following are most likely to develop among the members of a formal group when the formal group fails to meet certain personal needs?

Groups tend to be more cohesive when

Which of the following is true of self-managing work teams?

List the seven characteristics of groups and define them.

To make sure meetings are as fruitful as possible, a supervisor can facilitate the discussion by

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 3: Groups, Teams, and Powerful Meetings

What are the five stages of team development? Briefly discuss them.

To reap the benefits of working with groups, a supervisor should

In the context of the characteristics of groups, a supervisor who wants to foster cohesiveness in a group should

Formal groups are best defined as groups that are

Cohesiveness increases when group members compete with one another.

In the context of coaching a team, enabling is best defined as the process of

In the context of the characteristics associated with team productivity, a(n) ________ leader is most likely to have a leadership style that does not dominate.

Which of the following is a characteristic of organic organizations?

Successful teamwork requires ________ communication among team members.

A supervisor can receive his group's support by

What are the most common personal reasons for joining a group?

What is a team? What are the benefits associated with teamwork?

Employees who participate in planning and decision making are less likely to take responsibility for the quality of what they do.

Which of the following are most likely to develop among the members of a formal group when the formal group fails to meet certain personal needs?

Groups tend to be more cohesive when

Which of the following is true of self-managing work teams?

List the seven characteristics of groups and define them.

To make sure meetings are as fruitful as possible, a supervisor can facilitate the discussion by

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters