Exam 4: Process Design and Capacity Management

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A customer desiring a highly-customized product will mostly rely on which of the following types of processes?

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A process where product is created in anticipation of customer demand would be referred to as?

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A doctor's office is considering the purchase of a new piece of equipment. The equipment costs $25,000. The procedure performed with the new equipment will be billed to patients at $200. The doctor's office estimates that the cost of materials and training for the new equipment will be approximately $75 per procedure. If the doctor's office estimates that demand for the procedure will be 100 procedures, what should the office do?

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The maximum number of customers that a restaurant can serve in a day is a measurement of the restaurant's _______.

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Effective capacity is expected to be _________ design capacity.

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A sandwich shop uses a three-person process to build a customer's customized sandwich. One employee takes the customer's order and begins building the sandwich. A second employee then completes the sandwich building. The third employee then wraps the sandwich and takes the customer's payment. The employee that takes the longest time to complete his or her task is referred to as the?

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A job shop would be most likely to hold which type of inventory?

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A coffee shop is considering the purchase of a new machine. The machine costs $1,200. The shop will be able to sell a new drink for $3 per drink with a cost per drink of $2. What is the break-even quantity for the machine?

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A project process is an example of which type of process?

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Effects of too little capacity include all of the following except?

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Describe the key differences between make-to-order, make-to-stock, and assemble-to-order processes. Provide at least one example of each type of process.

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Describe how you might use break-even analysis to determine whether or not to make a potential investment for a firm. Provide at least one hypothetical example of such a decision.

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Interest in sustainability initiatives has increased in recent years.

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Which of the following restaurant examples would be most closely identified with an assembly line process?

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The provision of outputs for an organization in an environmentally acceptable manner occurs via _____________.

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A philosophy that suggests that a system is only as good as its weakest part is the?

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The textbook notes that which of the following would likely be considered to be a batch process?

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Nissan's shift in energy savings focus has been from?

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Effects of too much capacity include all of the following except?

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Duplication of effort and a firm becoming top heavy is referred to as diseconomies of scale.

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