Question 1

A person with a high degree of openness to experience has a low degree of curiosity.

Accepted Answer

A) True 
 B)False

Question 2

Employees at Fil-it-Up tend to miss multiple days of work and usually do not stay with the company more than a few weeks. This is an example of ____ behaviors.

Accepted Answer

A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal 
A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal

Question 3

Rational commitments are primarily based on _____.

Accepted Answer

A)  values 
B)  the interests of other employees 
C)  self-interests 
D)  effective employee relationships 
E)  personal wellness 
A)  values 
B)  the interests of other employees 
C)  self-interests 
D)  effective employee relationships 
E)  personal wellness

Question 4

An open person is broad-minded, receptive to new things, and comfortable with change.

Accepted Answer

A) True 
 B)False

Question 5

Nathan joined a law school in California because he believed that the school was good. This is an example of the _____ component of individual attitudes.

Accepted Answer

A)  affective 
B)  normative 
C)  emotional 
D)  behavioral 
E)  cognitive 
A)  affective 
B)  normative 
C)  emotional 
D)  behavioral 
E)  cognitive

Question 6

Carla was given a promotion as she met all quality and productivity standards. However, she did not exhibit effective interpersonal skills in her new job role. She was promoted due to her performance skills without taking her people skills into consideration. Which of the following perceptual tendencies is displayed here?

Accepted Answer

A)  Anchoring effect 
B)  Selective perception 
C)  Projection 
D)  Fundamental attribution error 
E)  Halo effect 
A)  Anchoring effect 
B)  Selective perception 
C)  Projection 
D)  Fundamental attribution error 
E)  Halo effect

Question 7

Think about someone's technology personality. This person is very connected, uses technology to stay in touch with family and friends, and owns smartphones and tablets. Which of the following describes this person?

Accepted Answer

A)  Broadcaster 
B)  Live Wire 
C)  Never-Minder 
D)  Social Skimmer 
E)  Toe Dipper 
A)  Broadcaster 
B)  Live Wire 
C)  Never-Minder 
D)  Social Skimmer 
E)  Toe Dipper

Question 8

_____ is the process through which people receive, organize, and interpret information from the environment.

Accepted Answer

A)  Attribution 
B)  Perception 
C)  Projection 
D)  Conversion 
E)  Distortion 
A)  Attribution 
B)  Perception 
C)  Projection 
D)  Conversion 
E)  Distortion

Question 9

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Accepted Answer

A) True 
 B)False

Question 10

Wilson believes he can work through any problem rationally by using deduction. Wilson most likely has a(n) ____ personality from the Myers-Briggs Type Indicator approach.

Accepted Answer

A)  Feeling 
B)  Judging 
C)  Perceiving 
D)  Sensing 
E)  Thinking 
A)  Feeling 
B)  Judging 
C)  Perceiving 
D)  Sensing 
E)  Thinking

Question 11

Mood contagion refers to the:

Accepted Answer

A)  spillover of one's positive or negative moods onto others. 
B)  ability to understand moods and manage relationships effectively. 
C)  collection of strong feelings directed toward someone or something. 
D)  positive mood created by cognitive dissonance. 
E)  discomfort felt when attitude and behavior are inconsistent. 
A)  spillover of one's positive or negative moods onto others. 
B)  ability to understand moods and manage relationships effectively. 
C)  collection of strong feelings directed toward someone or something. 
D)  positive mood created by cognitive dissonance. 
E)  discomfort felt when attitude and behavior are inconsistent.

Question 12

Which of the following refers to cognitive dissonance?

Accepted Answer

A)  The predisposition to act in a certain way 
B)  The extent to which someone is emotionally detached and manipulative 
C)  The degree to which someone is able to adjust behavior in response to external factors 
D)  The degree to which an individual feels positive about a job 
E)  The discomfort felt when attitude and behavior are inconsistent with one another 
A)  The predisposition to act in a certain way 
B)  The extent to which someone is emotionally detached and manipulative 
C)  The degree to which someone is able to adjust behavior in response to external factors 
D)  The degree to which an individual feels positive about a job 
E)  The discomfort felt when attitude and behavior are inconsistent with one another

Question 13

A person with a Type A personality feels guilty when relaxing.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following occurs when attributes commonly associated with a group are assigned to an individual?

Accepted Answer

A)  Fundamental attribution error 
B)  Psychological contract 
C)  Selective perception 
D)  Self-serving bias 
E)  Stereotype 
A)  Fundamental attribution error 
B)  Psychological contract 
C)  Selective perception 
D)  Self-serving bias 
E)  Stereotype

Question 15

A _____ occurs when one attribute is used to develop an overall impression of a person or situation.

Accepted Answer

A)  projection error 
B)  fundamental attribution error 
C)  projection 
D)  halo effect 
E)  stereotype 
A)  projection error 
B)  fundamental attribution error 
C)  projection 
D)  halo effect 
E)  stereotype

Question 16

Which of the following is true of organizational commitment?

Accepted Answer

A)  Organizational commitment refers to the extent to which an individual experiences cognitive dissonance at his or her job. 
B)  Rational commitments are based primarily on values and interests of others. 
C)  Rational commitments are generally more powerful in positively influencing performance than are emotional commitments. 
D)  Emotional commitments are only based on pay and self-interests. 
E)  Individuals with a high organizational commitment identify strongly with their organization. 
A)  Organizational commitment refers to the extent to which an individual experiences cognitive dissonance at his or her job. 
B)  Rational commitments are based primarily on values and interests of others. 
C)  Rational commitments are generally more powerful in positively influencing performance than are emotional commitments. 
D)  Emotional commitments are only based on pay and self-interests. 
E)  Individuals with a high organizational commitment identify strongly with their organization.

Question 17

Think about someone's technology personality. This person is an early adopter who uses technology to create content, actively engage others, and make connections with people they'd like to know, not merely the people they know already. Which of the following describes this person?

Accepted Answer

A)  Always On 
B)  Bystander 
C)  Broadcaster 
D)  Social Skimmer 
E)  Toe Dipper 
A)  Always On 
B)  Bystander 
C)  Broadcaster 
D)  Social Skimmer 
E)  Toe Dipper

Question 18

Louis is an executive analyst in the merchandising department of Kira Inc. He loves to get feedback for his work as he believes that it helps improve his performance. He is a fast learner and has the ability to modify his behavior in response to the immediate situation and to external factors. This implies that Louis _____.

Accepted Answer

A)  has an introverted personality 
B)  has a high Mach personality 
C)  is high in self-monitoring 
D)  is an authoritarian 
E)  is low in self-monitoring 
A)  has an introverted personality 
B)  has a high Mach personality 
C)  is high in self-monitoring 
D)  is an authoritarian 
E)  is low in self-monitoring

Question 19

The thinking vs. feeling dimension of the Myers-Briggs Type Indicator assesses whether a person tends to rely on logic or emotions in dealing with problems.

Accepted Answer

A) True 
 B)False

Question 20

Desmond is a shrewd manager, but he tends to be dishonest and takes advantage of people. He doesn't care about manipulating people as long as goals are achieved. Which of the following terms best represents Desmond's description?

Accepted Answer

A)  Authoritarian 
B)  High-Mach 
C)  External locus of control 
D)  Internal locus of control 
E)  Self-monitoring 
A)  Authoritarian 
B)  High-Mach 
C)  External locus of control 
D)  Internal locus of control 
E)  Self-monitoring

A person with a high degree of openness to experience has a low degree of curiosity.

Employees at Fil-it-Up tend to miss multiple days of work and usually do not stay with the company more than a few weeks. This is an example of ____ behaviors.

Rational commitments are primarily based on _____.

An open person is broad-minded, receptive to new things, and comfortable with change.

Nathan joined a law school in California because he believed that the school was good. This is an example of the _____ component of individual attitudes.

Think about someone's technology personality. This person is very connected, uses technology to stay in touch with family and friends, and owns smartphones and tablets. Which of the following describes this person?

_____ is the process through which people receive, organize, and interpret information from the environment.

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Wilson believes he can work through any problem rationally by using deduction. Wilson most likely has a(n) ____ personality from the Myers-Briggs Type Indicator approach.

Mood contagion refers to the:

Which of the following refers to cognitive dissonance?

A person with a Type A personality feels guilty when relaxing.

Which of the following occurs when attributes commonly associated with a group are assigned to an individual?

A _____ occurs when one attribute is used to develop an overall impression of a person or situation.

Which of the following is true of organizational commitment?

Think about someone's technology personality. This person is an early adopter who uses technology to create content, actively engage others, and make connections with people they'd like to know, not merely the people they know already. Which of the following describes this person?

The thinking vs. feeling dimension of the Myers-Briggs Type Indicator assesses whether a person tends to rely on logic or emotions in dealing with problems.

Desmond is a shrewd manager, but he tends to be dishonest and takes advantage of people. He doesn't care about manipulating people as long as goals are achieved. Which of the following terms best represents Desmond's description?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 15: Individual Behavior

A person with a high degree of openness to experience has a low degree of curiosity.

Employees at Fil-it-Up tend to miss multiple days of work and usually do not stay with the company more than a few weeks. This is an example of ____ behaviors.

Rational commitments are primarily based on _____.

An open person is broad-minded, receptive to new things, and comfortable with change.

Nathan joined a law school in California because he believed that the school was good. This is an example of the _____ component of individual attitudes.

Think about someone's technology personality. This person is very connected, uses technology to stay in touch with family and friends, and owns smartphones and tablets. Which of the following describes this person?

_____ is the process through which people receive, organize, and interpret information from the environment.

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Wilson believes he can work through any problem rationally by using deduction. Wilson most likely has a(n) ____ personality from the Myers-Briggs Type Indicator approach.

Mood contagion refers to the:

Which of the following refers to cognitive dissonance?

A person with a Type A personality feels guilty when relaxing.

Which of the following occurs when attributes commonly associated with a group are assigned to an individual?

A _____ occurs when one attribute is used to develop an overall impression of a person or situation.

Which of the following is true of organizational commitment?

Think about someone's technology personality. This person is an early adopter who uses technology to create content, actively engage others, and make connections with people they'd like to know, not merely the people they know already. Which of the following describes this person?

The thinking vs. feeling dimension of the Myers-Briggs Type Indicator assesses whether a person tends to rely on logic or emotions in dealing with problems.

Desmond is a shrewd manager, but he tends to be dishonest and takes advantage of people. He doesn't care about manipulating people as long as goals are achieved. Which of the following terms best represents Desmond's description?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters