Question 1

Flexibility is a possible competitive priority.

Accepted Answer

A) True 
 B)False

Question 2

Table 1.2
The Abco Company manufactures electrical assemblies. The current process uses 10 workers and produces 200 units per hour. You are considering changing the process with new assembly methods that increase output to 300 units per hour, but will require 14 workers. Particulars are as follows:
   
Workers are paid at a rate of $10 per hour, and overhead is charged at 140% (or 1.4 times) labor costs. Finished switches sell for $20 / unit.
-Use the information provided in Table 1.2. Based on your productivity calculations, what decision should you make?

Accepted Answer

A)  implement the new process 
B)  stay with the current process 
C)  need more information to make a decision 
D)  Either process is acceptable (since the multi-factor productivities are the same). 
A)  implement the new process 
B)  stay with the current process 
C)  need more information to make a decision 
D)  Either process is acceptable (since the multi-factor productivities are the same).

Question 3

A company's ability to support varying rates of production is best described as:

Accepted Answer

A)  volume flexibility. 
B)  variety. 
C)  consistent quality. 
D)  development speed. 
A)  volume flexibility. 
B)  variety. 
C)  consistent quality. 
D)  development speed.

Question 4

Operations management refers to the systematic design, direction, and control of ________ that transform ________ into products and services.

Accepted Answer

The answer of Operations management refers to the systematic design,...

Question 5

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

Accepted Answer

An operations strategy is the means by w

Question 6

With regards to globalized operations and cost advantages, what China is to manufacturing, India is to:

Accepted Answer

A)  services. 
B)  human resources. 
C)  finance. 
D)  supply chain. 
A)  services. 
B)  human resources. 
C)  finance. 
D)  supply chain.

Question 7

The framework for carrying out all of an organization's functions is:

Accepted Answer

A)  the competitive priority. 
B)  the corporate strategy. 
C)  the market analysis. 
D)  the organizational design. 
A)  the competitive priority. 
B)  the corporate strategy. 
C)  the market analysis. 
D)  the organizational design.

Question 8

The question of whether a manufacturer has rights to utilize data collected from a health monitoring device to improve future versions of the product is a concern of:

Accepted Answer

A)  privacy. 
B)  technology. 
C)  security. 
D)  hardware costs. 
A)  privacy. 
B)  technology. 
C)  security. 
D)  hardware costs.

Question 9

It is the sole responsibility of the operations function of an organization to design and operate processes that are part of a supply chain.

Accepted Answer

A) True 
 B)False

Question 10

A popular haberdashery could take a customer's measurements in the afternoon and produce a dandy suit ready for customer pickup by next morning. Their competitive priority was:

Accepted Answer

A)  variety. 
B)  top quality. 
C)  delivery speed. 
D)  on-time delivery. 
A)  variety. 
B)  top quality. 
C)  delivery speed. 
D)  on-time delivery.

Question 11

Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.
  
-Use the information provided in Table 1.1. An example of an internal supplier is:

Accepted Answer

A)  the lumber company. 
B)  the Receiving Department at ABC. 
C)  the Shipping Department at ABC. 
D)  the toy store at the mall. 
A)  the lumber company. 
B)  the Receiving Department at ABC. 
C)  the Shipping Department at ABC. 
D)  the toy store at the mall.

Question 12

What are the three key functions of a firm and what is each responsible for?

Accepted Answer

The three main functions of a firm are o

Question 13

The process that includes the activities required to produce and deliver the service or product to the external customer is called the:

Accepted Answer

A)  customer relationship process. 
B)  new service development process. 
C)  order fulfillment process. 
D)  supplier relationship process. 
A)  customer relationship process. 
B)  new service development process. 
C)  order fulfillment process. 
D)  supplier relationship process.

Question 14

At the level of the firm, service providers do not just offer services and manufacturers do not just offer products.

Accepted Answer

A) True 
 B)False

Question 15

Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an organization, they are all linked together through:

Accepted Answer

A)  management. 
B)  processes. 
C)  customers. 
D)  stakeholders. 
A)  management. 
B)  processes. 
C)  customers. 
D)  stakeholders.

Flexibility is a possible competitive priority.

A company's ability to support varying rates of production is best described as:

Operations management refers to the systematic design, direction, and control of that transform into products and services.

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

With regards to globalized operations and cost advantages, what China is to manufacturing, India is to:

The framework for carrying out all of an organization's functions is:

The question of whether a manufacturer has rights to utilize data collected from a health monitoring device to improve future versions of the product is a concern of:

It is the sole responsibility of the operations function of an organization to design and operate processes that are part of a supply chain.

A popular haberdashery could take a customer's measurements in the afternoon and produce a dandy suit ready for customer pickup by next morning. Their competitive priority was:

Table 1.1 You are the Production Manager for the toy manufacturing process at the ABC Company. -Use the information provided in Table 1.1. An example of an internal supplier is:

What are the three key functions of a firm and what is each responsible for?

The process that includes the activities required to produce and deliver the service or product to the external customer is called the:

At the level of the firm, service providers do not just offer services and manufacturers do not just offer products.

Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an organization, they are all linked together through:

Process Strategy and Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Project Management

Forecasting

Inventory Management

Operations Planning and Scheduling

Resource Planning

Supply Chain Design

Supply Chain Logistic Networks

Supply Chain Integration

Supply Chain Sustainability

Supplement A Decision Making

Supplement J Operations Scheduling

Supplement K Layout

Supplement B Waiting Lines

Supplement C Special Inventory Models

Supplement D Linear Programming

Supplement E Simulation

Supplement F Financial Analysis

Supplement G Acceptance Sampling Plans

Supplement H Measuring Output Rates

Supplement I Learning Curve Analysis

Filters

Exam 1: Using Operations to Create Value

Flexibility is a possible competitive priority.

A company's ability to support varying rates of production is best described as:

Operations management refers to the systematic design, direction, and control of ________ that transform ________ into products and services.

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

With regards to globalized operations and cost advantages, what China is to manufacturing, India is to:

The framework for carrying out all of an organization's functions is:

The question of whether a manufacturer has rights to utilize data collected from a health monitoring device to improve future versions of the product is a concern of:

It is the sole responsibility of the operations function of an organization to design and operate processes that are part of a supply chain.

A popular haberdashery could take a customer's measurements in the afternoon and produce a dandy suit ready for customer pickup by next morning. Their competitive priority was:

Table 1.1 You are the Production Manager for the toy manufacturing process at the ABC Company. -Use the information provided in Table 1.1. An example of an internal supplier is:

What are the three key functions of a firm and what is each responsible for?

The process that includes the activities required to produce and deliver the service or product to the external customer is called the:

At the level of the firm, service providers do not just offer services and manufacturers do not just offer products.

Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an organization, they are all linked together through:

Process Strategy and Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Project Management

Forecasting

Inventory Management

Operations Planning and Scheduling

Resource Planning

Supply Chain Design

Supply Chain Logistic Networks

Supply Chain Integration

Supply Chain Sustainability

Supplement A Decision Making

Supplement J Operations Scheduling

Supplement K Layout

Supplement B Waiting Lines

Supplement C Special Inventory Models

Supplement D Linear Programming

Supplement E Simulation

Supplement F Financial Analysis

Supplement G Acceptance Sampling Plans

Supplement H Measuring Output Rates

Supplement I Learning Curve Analysis

Filters

Operations management refers to the systematic design, direction, and control of that transform into products and services.