Exam 20: Managing Operations, Quality and Productivity

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Sue just received a new assignment from her boss. She is supposed to find a way to use robots to move the work-in-process from one workstation to another. In other words, Sue is supposed to develop a computer-aided design system.

(True/False)

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Question 101

Purchasing management is also called ____________________.

(Short Answer)

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Question 102

Power School allows parents to review grades, attendance, assignments, and student data on a daily basis. This is an example of

(Multiple Choice)

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Question 103

Intel decided the new Itanium chip would replace the Pentium. During the transition, Pentium chips would be cheaper, but once the Itanium facility was operational, Intel would cease manufacture of Pentiums. The decision to cease Pentium production is a decision that most directly involves its

(Multiple Choice)

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Question 104

A ____ organization is one that transforms resources into an intangible output and creates time or place utility for its customers.

(Multiple Choice)

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Question 105

Which of the following statements about productivity is TRUE?

(Multiple Choice)

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Question 106

A triathlon uses a product layout.

(True/False)

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Question 107

Discuss how quality, productivity, and cost are interrelated.

(Essay)

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Question 108

Which of the following is one of the dimensions that can be used to assess or evaluate quality?

(Multiple Choice)

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Question 109

Dollar Shave Club delivers razor blades to the customer's home for as little as $4 a month. A package of Gillette blades at a store cost $20 to 30. After just 3 years in business, Dollar Shave Club has 2 million members and projected revenue of over $140 million. Proctor and Gamble, maker of Gillette, once had 70% of the market. DSC is forcing P&G to make some ____ decisions.

(Multiple Choice)

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Question 110

Which of the following would seem especially appropriate for firms using a just-in-time inventory system?

(Multiple Choice)

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Question 111

A Six Sigma defect rate is six standard deviations above the mean rate.

(True/False)

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Question 112

Operations management is primarily concerned with which element of systems theory?

(Multiple Choice)

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Question 113

What do you expect are the differences in operations management strategies between the University of Michigan and Washtenaw Community College?

(Essay)

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Question 114

Levels of finished-goods inventories are controlled by

(Multiple Choice)

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Question 115

____________________ has a direct impact on competitiveness, quality, and productivity.

(Short Answer)

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Question 116

Briefly describe ISO 9000:2000 and ISO 14000.

(Short Answer)

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Question 117

Briefly discuss the pros and cons of JIT.

(Essay)

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Question 118

Identify the major characteristics of total quality management and briefly describe each.

(Essay)

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Question 119

Which of the following pairs of factors that are important to designing operations systems are MOST closely related to demand?

(Multiple Choice)

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Question 120

Showing 101 - 120 of 169

Sue just received a new assignment from her boss. She is supposed to find a way to use robots to move the work-in-process from one workstation to another. In other words, Sue is supposed to develop a computer-aided design system.

Purchasing management is also called ____________________.

Power School allows parents to review grades, attendance, assignments, and student data on a daily basis. This is an example of

Intel decided the new Itanium chip would replace the Pentium. During the transition, Pentium chips would be cheaper, but once the Itanium facility was operational, Intel would cease manufacture of Pentiums. The decision to cease Pentium production is a decision that most directly involves its

A ____ organization is one that transforms resources into an intangible output and creates time or place utility for its customers.

Which of the following statements about productivity is TRUE?

A triathlon uses a product layout.

Discuss how quality, productivity, and cost are interrelated.

Which of the following is one of the dimensions that can be used to assess or evaluate quality?

Which of the following would seem especially appropriate for firms using a just-in-time inventory system?

A Six Sigma defect rate is six standard deviations above the mean rate.

Operations management is primarily concerned with which element of systems theory?

What do you expect are the differences in operations management strategies between the University of Michigan and Washtenaw Community College?

Levels of finished-goods inventories are controlled by

____________________ has a direct impact on competitiveness, quality, and productivity.

Briefly describe ISO 9000:2000 and ISO 14000.

Briefly discuss the pros and cons of JIT.

Identify the major characteristics of total quality management and briefly describe each.

Which of the following pairs of factors that are important to designing operations systems are MOST closely related to demand?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

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