Question 1

List and briefly describe methods discussed in the text for improving productivity.

Accepted Answer

The text discusses several methods for i

Question 2

Which of the following organizations would provide the consumer with time and place utility through its operations management function?

Accepted Answer

A)  United Technologies Corporation when it manufactures Otis elevators 
B)  The NYC subway 
C)  Sealed Air, maker of bubble wrap 
D)  Kincaid, furniture maker 
E)  Reed and Reed, building construction 
A)  United Technologies Corporation when it manufactures Otis elevators 
B)  The NYC subway 
C)  Sealed Air, maker of bubble wrap 
D)  Kincaid, furniture maker 
E)  Reed and Reed, building construction

Question 3

Inefficient or ineffective operations management will almost inevitably lead to poor performance and low levels of both quality and productivity.

Accepted Answer

A) True 
 B)False

Question 4

Habitat for Humanity uses a cellular layout when building homes.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following countries has the highest level of productivity?

Accepted Answer

A)  France 
B)  Japan 
C)  Korea 
D)  United States 
E)  Germany 
A)  France 
B)  Japan 
C)  Korea 
D)  United States 
E)  Germany

Question 6

Travelers can check-in for their flights online.  This is an example of   ____________________ automation.

Accepted Answer

The answer of Travelers can check-in for their flights online....

Question 7

Heather's boss has just given her the responsibility of developing a new line of protective gear for kayakers. However, he warned her that the time available for development is not as long as she would probably like. What should Heather use to speed up the development process?

Accepted Answer

A)  Robotics 
B)  Computer-aided design 
C)  Computer-integrated manufacturing 
D)  Computer-aided manufacturing 
E)  Flexible manufacturing systems 
A)  Robotics 
B)  Computer-aided design 
C)  Computer-integrated manufacturing 
D)  Computer-aided manufacturing 
E)  Flexible manufacturing systems

Question 8

Managers have come to see that many of the tools, techniques, and methods that are used in a factory are also useful to a service firm.

Accepted Answer

A) True 
 B)False

Question 9

Ephraim is analyzing the productivity of his section. Last week his crew worked 4,000 hours and produced 600,000 units of product. The average hourly wage was $7 per hour, and 200 hours were lost to absenteeism. The sale price for the items produced is $2 per unit. What is the labor productivity index?

Accepted Answer

A)  21.43 
B)  42.86 
C)  150.00 
D)  157.89 
E)  300.00 
A)  21.43 
B)  42.86 
C)  150.00 
D)  157.89 
E)  300.00

List and briefly describe methods discussed in the text for improving productivity.

Which of the following organizations would provide the consumer with time and place utility through its operations management function?

Inefficient or ineffective operations management will almost inevitably lead to poor performance and low levels of both quality and productivity.

Habitat for Humanity uses a cellular layout when building homes.

Which of the following countries has the highest level of productivity?

Travelers can check-in for their flights online. This is an example of ____________________ automation.

Heather's boss has just given her the responsibility of developing a new line of protective gear for kayakers. However, he warned her that the time available for development is not as long as she would probably like. What should Heather use to speed up the development process?

Managers have come to see that many of the tools, techniques, and methods that are used in a factory are also useful to a service firm.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Filters

Exam 20: Managing Operations, Quality and Productivity

List and briefly describe methods discussed in the text for improving productivity.

Which of the following organizations would provide the consumer with time and place utility through its operations management function?

Inefficient or ineffective operations management will almost inevitably lead to poor performance and low levels of both quality and productivity.

Habitat for Humanity uses a cellular layout when building homes.

Which of the following countries has the highest level of productivity?

Travelers can check-in for their flights online. This is an example of ____________________ automation.

Heather's boss has just given her the responsibility of developing a new line of protective gear for kayakers. However, he warned her that the time available for development is not as long as she would probably like. What should Heather use to speed up the development process?

Managers have come to see that many of the tools, techniques, and methods that are used in a factory are also useful to a service firm.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Filters