Exam 4: Computer Maintenance

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The option to defragment your hard drive is found in the ____ window.

(Multiple Choice)
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You can delete temporary Internet files, history, form data, cookies, and passwords through the Internet History dialog box.

(True/False)
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Case 4-2 Dane wants his computer to run faster and more efficiently, so he establishes a regular maintenance schedule using the utilities that come with Microsoft Windows. Dane can use the Delete Browsing History dialog box to delete ____.

(Multiple Choice)
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You have recently added and deleted a lot of files from your computer and have noticed that the disk seek time has become significantly slower. Why does that happen? Which Windows utility could you use to improve your computer's performance? How does this utility help? Describe the steps you would take to run it.

(Essay)
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A mouse with a ball is a(n) ____ mouse.

(Multiple Choice)
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Windows utilities should be run only when you experience a problem.

(True/False)
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Every system has a maximum amount of RAM that it can support.

(True/False)
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Identify the letter of the choice that best matches the phrase or definition.
Clean using a cleaning cartridge.
Laser printer
Clean using compressed air.
Mouse
Clean using a brush and lint-free cloth.
Keyboard
Correct Answer:
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Responses:
Clean using a cleaning cartridge.
Laser printer
Clean using compressed air.
Mouse
Clean using a brush and lint-free cloth.
Keyboard
Clean every 3-6 months.
Inkjet printer
Clean by removing cover and removing debris.
Computer
(Matching)
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Which of the following is a maintenance or repair that should be performed by a computer professional?

(Multiple Choice)
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One of the best ways to cut down on computer repair is ____.

(Multiple Choice)
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The hard drive can be compared to short-term memory and random access memory (RAM) to long-term memory.

(True/False)
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You should clean a computer more frequently if it ____.

(Multiple Choice)
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Disk ____________________ occurs when a piece of data is broken up into many pieces that are not stored close together.

(Short Answer)
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Case 4-1 Sierra has owned her computer for almost two years and decides to upgrade it so that she can increase her output and production. Which purchase would provide Sierra the best value for increasing overall computer performance?

(Multiple Choice)
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Generally, you access the Recycle Bin through an icon located ____.

(Multiple Choice)
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You cannot use the Disk Cleanup utility to clean a computer that contains more than one drive or partition.

(True/False)
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The Windows ____________________ is a holding area for files and folders before their final deletion from a storage device.

(Short Answer)
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If you spill liquid onto the keyboard, the first step is to ____.

(Multiple Choice)
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RAM chips are installed on the motherboard of your computer.

(True/False)
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You would most likely find a touchpad on ____.

(Multiple Choice)
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