Exam 9: Outlook : Managing Contacts and Personal Contact Information With Outlook

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone has decided that for one of her upcoming projects she wants to reach out to her clients. To do so it will be easiest if her contacts are arranged according to their businesses. Which of the following do you recommend to her?

The main elements of the Contacts window are the My Contacts pane, the contact list, and the Navigation pane .

Business Card view lists contacts in reverse alphabetical order by default.

What advantages does an Outlook contact list provide for marketing a new business such as a restaurant?

Changing the ____ sometimes can help you find a contact's information more quickly.

Before heading to a meeting, you may want a(n) ____ of contacts for reference.

The ____________________ print style prints a list of contacts showing phone numbers only.

The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.

To remove an email account, tap or click the FILE tab, tap or click Account Settings, and then tap or click the ____ option.

You can quickly add a contact from an email message to better keep track of the sender's information.

Tap or click the ____ button in the Insert File dialog box to attach a document to the contact.

The ____ print style prints a list of contacts separated by alphabetic dividers.

You can ____ a single contact or multiple pages of contacts displayed as cards or in phone lists.

Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You want to find a print style quickly that you know resembles Card style but is not Card style. Which of the following does Enrique tell you it could be?

____________________ view displays contacts as if they were business cards.

A(n) ____________________ lets you record information about people.

You can ____________________ files such as Word documents to a contact record.

A contact group is also called a(n) ____________________.

The more specific the keywords you use, the more results you will find.

The ____ print style prints with a sheet for adding more contact information.