Exam 9: Outlook : Managing Contacts and Personal Contact Information With Outlook

After you enter and save contact information, that information is available as you compose ____.

In ____ view, you see the contacts in a list displaying phone information.

When creating a new contact, Outlook automatically inserts in the File as box the contact's full name, usually in ____ format.

You can attach at most two files to a contact record.

The ____ search box works no matter what folder you are using.

If you need to change an attachment to another file within a contact, select the original file and then tap or click CONTACT on the ribbon.

People view is the default view.

Outlook can create a contact based on the information located within email messages.

Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You would like a printout of your own contact list with a page for each contact, so you can write some notes on them. Which print style does Enrique tell you to use?

The more ____________________ you have about a business contact, the better you can provide personalized service.

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone likes some aspects of Business Card view but would like to experiment with a similar view that presents the records smaller. Which of the following do you recommend to her?