Exam 9: Managing Human Resources and Diversity

The ____________________ is developed from critical incidents pertaining to job performance.Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

What are the five steps to developing diversity and cultural competence?

According to MANAGER'S SHOPTALK in chapter 13,which of the following is not a characteristic used to help foreign managers understand Americans?

____ is a psychological experience of a person who,usually engaged in a task,is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task.

All of these are inclusive dimensions of diversity EXCEPT

Artie's Pretzels is a small but well-known company that receives thousands of job applications every year,though it only fills about 50 positions annually. Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees. Artie's Pretzels can be described as what type of organization?

Scenario - Sarah's Sharks As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks. -Gloria can enjoy higher success through diversity by accommodating employees' special needs,including all of the following EXCEPT

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

The process of observing and evaluating an employee's performance,recording the assessment,and providing feedback to the employee is referred to as

____ is a systematic process of gathering and interpreting information about the essential duties.

Paying a woman less than a man for the same work is an example of:

List the three most common types of employment tests that organizations may use to select employees.

Which racial or ethnic category currently represents the largest and fastest growing minority group?

At GoodSpeak Telecommunications,employees receive a cash bonus when they submit names of people who subsequently accept employment with the company. This is an example of which innovation in recruiting?

____ is a rigid,exaggerated,irrational belief associated with a particular group of people.

Scenario - Sarah's Sharks As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks. -Although she loves her job,Gloria is contemplating leaving it to focus her energy on parenting her three children. This would demonstrate which factor affecting women's careers?

____ mentoring relationships sometimes leave both parties uncomfortable.

Recruiting methods that are used to promote the hiring,development,and retention of "protected groups" are examples of

Which of the following group is expected to grow the most in employment from 2008 to 2018?

When an experienced employee guides and supports a newcomer or less-experienced employee,this is referred to as: