Exam 9: Managing Human Resources and Diversity

Scenario - Sarah's Sharks As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks. -Gloria has recognized that valuing diversity is good for her organization for all of the following reasons EXCEPT

____ generates higher employee commitment,development,and satisfaction than does ____.

Which of the following refers to the process of determining the skills,abilities,and other attributes a person needs to perform a particular job?

____ is the second step in attracting individuals who show signs of becoming valued,productive,and satisfied employees.

A(n)____________________ is an interview conducted with departing employees to determine why they are leaving.

____ allow employees to select the benefits of greatest value to them.

Which of the following refers to a method of directing,instructing,and training a person with the goal to develop specific management skills?

In the ____________________ process,employers attempt to determine the skills,abilities,and other attributes a person needs to perform a particular job.

A higher ranking,senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n)____________________.

Describe how to maintain an effective workforce.

Research has shown that

Explain the purpose of the selection process and identify four of the most frequently used selection devices.

____ are less likely than ____ to develop mentoring relationships.

____________________ means that an organization accommodates several subcultures,including employees who would otherwise feel isolated and ignored.

Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her,"Don't be such a girl,attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:

A written test,designed to measure a particular attribute such as intelligence or aptitude,is called a(n)____________________.

____ is developed from critical incidents relating to job performance.

In ____________________,an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

____ is defined as all the ways in which people differ.