Exam 1: Introduction to Organizational Behavior

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Crisis management involves all of the following actions EXCEPT ________.

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Which of the following has NOT caused the relationship between an organization and its members to change?

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When managers establish a structure of work relationships that determines how their employees will cooperate and act collaboratively to achieve organizational goals they are PRIMARILY ________.

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Ethics are the values, beliefs, and moral rules managers and employees should use to analyze or interpret a situation and then decide what is the "right" or appropriate way to behave.

(True/False)
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Which of the following would NOT contribute to organizational effectiveness?

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Which of the following is the BEST description of diversity?

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The way managers lead employees is changing as millions work in self-managed teams.

(True/False)
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In ________, managers establish the rules and reporting relationships that allow people to achieve organizational goals.

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Employees who are a part of self-managed teams are LEAST LIKELY to have the power to ________.

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The principles of organizational behavior do not apply to people who volunteer to work in nonprofit or charitable organizations.

(True/False)
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In the managerial function of ________, managers encourage and motivate workers to work toward organizational goals.

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When managers perform strategic planning, they are using technical skills.

(True/False)
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Once a baker has gathered all of the ingredients needed to bake cakes, the ________ stage begins.

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Which BEST describes the relationship between the input and output stage of the open model?

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Which of the following tools would an organization use to link the computers of all members of the organization together?

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Only top-level managers can make decisions about the workplace behavior that is required to meet an organization's goals.

(True/False)
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Union Bank of California uses the diversity of its employees to expand its customer base.

(True/False)
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What are the reasons for studying organizational behavior? Who should possess this working knowledge?

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Companies that search for talent among the disabled, both genders, veterans, all ethnic groups, and all nationalities demonstrate a focus on workplace ________.

(Multiple Choice)
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For which of the following reasons would a company MOST LIKELY send executives overseas?

(Multiple Choice)
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