Exam 1: Introduction to Organizational Behavior

Roger Riley is a new department manager at Kelly & Kin Company. Two of his most important tasks are to encourage his employees to do a good job and to orchestrate different individual and group behaviors to help ensure all of his employees are working toward his department's goals. This set of responsibilities is also referred to as ________.

Discuss the effects that corporate downsizing has had on the relationship between an organization and its members.

A group is a collection of two or more people who ________.

Discuss the relationship between global learning and global crisis management.

An ________ is a rule or routine an employee follows to perform some task in the most effective way.

Which of the following terms BEST describes several engineers working together, closely and intensely, to complete a project within a given time span?

Donna Paugh, a telecommunications manager, must be knowledgeable about computer operating systems, telephone networks, satellite communications, and electrical engineering. Her managerial skills can be BEST classified as ________.

The members of a ________ work together using a common IT platform and may never actually meet.

Managers who inform organizational members about changes inside and outside the organization are performing the liaison role.

David Berry is the manager of a racially diverse department; however, no minorities are in supervisory positions. Therefore, he plans to actively recruit a minority supervisor. Because he is concerned that nonminority employees may oppose his decision, he is MOST LIKELY dealing with a ________.

Expatriate employees have had little impact on helping companies respond to global business challenges.

Organizations must be responsive to the changes that take place in a society, for the changes affect all aspects of their operations.

The quality of the goods that an organization produces is the product of the behaviors and performance of its workers.

Information technology CANNOT be used to ________.

Innovation requires constant updating of knowledge and searching for new ideas and technological developments.

Define diversity and then review the three challenges it presents for organizations and managers.

What is the GREATEST challenge in creating an organization that upholds ethical standards?

The principal functions of management include all of the following EXCEPT ________.

A team is a group in which members work together intensively to achieve a common group goal.

An organization is BEST defined as ________.