Exam 1: Introduction to Organizational Behavior

Downsizing is the process by which organizations reduce costs by laying off managers and workers.

Organizational culture seldom shapes the attitudes and behaviors of people and groups within an organization.

Why must companies understand global differences?

Which of the following is NOT an example of the fulfillment of social responsibility?

________ is an organization's ability to make new or improved goods and services, or improvements in the way they are produced.

Which of the following is NOT one of the managerial roles identified by Henry Mintzberg?

To battle effectively against domestic and global competition, organizations can use all of the following EXCEPT ________.

Information technology has not affected the principles of organizational behavior.

When a manager hosts the ribbon-cutting ceremony for the new corporate headquarters of the local chamber of commerce, the manager is performing the figurehead role.

The behavior of managers and employees has little or no effect on people and groups outside the organization.

Organizational ________ is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments.

Global learning does not impact organizational effectiveness.

IKEA's OB approach revolves around simplicity, attention to detail, and responsiveness in every aspect of its actions and behavior.

Which of the following is LEAST LIKELY to attract the attention of a corporate executive during the globalization process?

A manager giving direct commands to subordinates is acting in Mintzberg's figurehead role.

The ________ function of management allows managers to diagnose how well they have performed.

The guidelines for both managers and workers produced by the study of organizational behavior are a replacement for intuition and common sense.

Which of the following is NOT an example of a change in society of which the owner of a breakfast diner must be aware?

Rick Ward, human resources manager for May and Simmons Company, is developing a new benefits package that can be customized to provide care for unmarried life partners and workers caring for aged parents. Such a program would meet the ________ challenge of managing a diverse workforce.

According to Mintzberg, a manager is acting as a ________ when she launches a new organizational advertising campaign to promote a new product.