Exam 1: Introduction to Organizational Behavior

________ enable managers to lead and control the behaviors of other people and groups.

When a skilled manager moves from one company to another he will MOST LIKELY have to refine his ________ skills.

________ means moving a specific type of work activity, job, process, or function from inside an organization to outside, where it is to be done by another person or company.

________ are independent specialists who contract with an organization to perform specific tasks.

________ allow a manager to analyze and diagnose a situation and to distinguish between cause and effect.

Henry Mintzberg identified ten managerial roles. Name the ten roles and provide an example of each one.

A ________ is a set of behaviors or tasks a person is expected to perform because of the position he or she holds in a group or organization.

Managers need three principal kinds of skills in order to perform their organizational functions and roles effectively: conceptual, human, and technical.

In an open system, an organization absorbs resources from its external environment, converts or transforms those resources into goods and services, and returns them to that environment, where they are bought by customers.

According to Henry Mintzberg a disseminator is responsible for ________.

________ consists of computer and communication hardware and software, and the skills of designers, programmers, technicians, and managers.

Management is comprised of four principal functions or duties. Name and briefly define them.

Most organizations have a similar view about their moral responsibility towards the public and other groups that are directly affected by organizational actions.

A company is losing money. The top management team decides to lay off workers and move its production branch to India. The employees not laid off will be given more responsibility allowing them to make more decisions. Which of the following did NOT occur?

Which of the following is NOT one of the stages of an open system?

Discuss the role of information technology in creativity and innovation.

Which of the following is NOT a consequence of corporate downsizing?

Organizational behavior is examined at three main levels: ________ .

Discuss the three principal kinds of skills managers need to perform their organizational functions and roles effectively.

Managers experience a(n) ________ when they must decide which course of action will be the "lesser of two evils."