Exam 4: Perception Attribution and the Management of Diversity

In order for knowledge-of-predictor bias to impact the instructor's evaluation of a student, the ________.

Contrast quid pro quo and hostile environment sexual harassment. Provide an example of each.

In his years of experience as a bartender, Marty Stewart has developed a schema that says large men with tattoos order beer. When Marty served beer to a large man with tattoos who had ordered ginger ale, Marty was demonstrating that ________.

The salience of the target in the situation is the extent to which the target stands out in a group of people or things. Which of the following cases makes the BEST argument for using salience to one's advantage in the workplace?

In the minds of many people, targets with a relatively high status are perceived to be less responsible for their actions than lower-status targets.

Due to the contrast effect, a manager's perception of an average subordinate is likely to be lower if that subordinate is in a group with very high performers rather than in a group with very low performers.

Angela Wilkins, CEO of Book Smart Publishing, was apprehensive about signing new author Grace Felix to a large book deal, but decided to go against her own judgement in favor of the editors who thought the book would be a huge seller. As the date of publication approached, Angela grew even more nervous, now convinced not only that the book would be unpopular, but that Grace would be a poor marketer of her own work. Angela began to pull back on her company's commitment to market the book, reallocating virtually all of the marketing budget for Grace's book to another proven seller. When Grace's book finally did publish, it did horribly. Which of the following is NOT true of the above scenario?

When managers become aware of potential discrimination, they need to act proactively to address the potential problem and review the organization's policies and practices to determine if changes are needed.

As a rule, Joe Washington never criticizes one of his workers for poor craftsmanship until he and the worker have reviewed the material and the machinery used in the job to ensure it is adequate. This rule should reduce the opportunity for ________.

Attracting and retaining a global workforce requires management to accurately perceive the contributions, accomplishments, and capabilities of employees.

The similar-to-me bias can be a problem today, given the increasing diversity in organizational membership.

Perception does not influence ethical action in the workplace.

________ is a prediction that comes true because a perceiver expects it to come true.

Subordinates use impression management tactics on supervisors to a greater extent than supervisors use them on subordinates.

Affirmative action programs ALWAYS fix perception problems and stereotypes.

Individuals who are high on self-monitoring are more likely than individuals who are low on self-monitoring to ________.

What are the five common impression management tactics? Provide an example of each.

A(n) ________ is a set of overly simplified and often inaccurate beliefs about the typical characteristics of a particular group.

Schemas are always functional for perceivers.

The actor-observer effect is the tendency to attribute the behavior of others to external causes and to attribute one's own behavior to internal causes.