Question 1

________ is the tendency to take credit for successes and avoid blame for failures.

Accepted Answer

A)  Impression management 
B)  Selective perception 
C)  Self-serving attribution 
D)  Attribution error 
A)  Impression management 
B)  Selective perception 
C)  Self-serving attribution 
D)  Attribution error

Question 2

All of the following EXCEPT ________ affect a person's perceptions of reality.

Accepted Answer

A)  schemas 
B)  motivational state 
C)  mood 
D)  behavioral state 
A)  schemas 
B)  motivational state 
C)  mood 
D)  behavioral state

Question 3

Leniency, harshness, and average tendency biases are problematic because they ________.

Accepted Answer

A)  impact evaluation accuracy and comparability 
B)  affect minority workers more severely than they do other workers 
C)  can result in self-fulfilling prophecies 
D)  change objective reality 
A)  impact evaluation accuracy and comparability 
B)  affect minority workers more severely than they do other workers 
C)  can result in self-fulfilling prophecies 
D)  change objective reality

Question 4

The target of perception is the context in which perception takes place.

Accepted Answer

A) True 
 B)False

Question 5

What are schemas and how do they influence the perceptual process?

Accepted Answer

When we rely on experiences and the know

Question 6

Which of the following would LEAST LIKELY cause salience?

Accepted Answer

A)  wearing jeans to work when the dress code does not allow it 
B)  wearing a red dress to a funeral 
C)  wearing a shirt and tie to an important business meeting 
D)  wearing sandals in the middle of a snow storm 
A)  wearing jeans to work when the dress code does not allow it 
B)  wearing a red dress to a funeral 
C)  wearing a shirt and tie to an important business meeting 
D)  wearing sandals in the middle of a snow storm

Question 7

When an organization must make an important announcement to the public, they often use a high-status member to make the announcement since the audience is likely to perceive this person as credible.

Accepted Answer

A) True 
 B)False

Question 8

One of the consequences of being salient is stereotyping.

Accepted Answer

A) True 
 B)False

Question 9

Impression management tactics include all of the following EXCEPT ________.

Accepted Answer

A)  being consistent 
B)  self promotion 
C)  appreciating or flattering others 
D)  emotional matching 
A)  being consistent 
B)  self promotion 
C)  appreciating or flattering others 
D)  emotional matching

Question 10

________, which allows people to organize and interpret information about a given target of perception, determine the way a target is perceived.

Accepted Answer

A)  Processing 
B)  Perception targeting 
C)  Schema 
D)  Collective unconsciousness 
A)  Processing 
B)  Perception targeting 
C)  Schema 
D)  Collective unconsciousness

Question 11

Motivational states can result in inaccurate perceptions and faulty decision making.

Accepted Answer

A) True 
 B)False

Question 12

Individuals who are salient are often perceived in ________ inconspicuous members of a group.

Accepted Answer

A)  more neutral terms than 
B)  more extreme terms than 
C)  less extreme terms than 
D)  the same terms as 
A)  more neutral terms than 
B)  more extreme terms than 
C)  less extreme terms than 
D)  the same terms as

Question 13

Which one of the following statements is FALSE?

Accepted Answer

A)  A stereotype threat can affect the performance of individuals who are salient for a variety of reasons. 
B)  When people who are salient think about stereotypes that are relevant to task performance, their performance might become impaired. 
C)  Salience always heightens one's ability to focus on the task at hand. 
D)  Salience due to race has particularly powerful effects on perception. 
A)  A stereotype threat can affect the performance of individuals who are salient for a variety of reasons. 
B)  When people who are salient think about stereotypes that are relevant to task performance, their performance might become impaired. 
C)  Salience always heightens one's ability to focus on the task at hand. 
D)  Salience due to race has particularly powerful effects on perception.

Question 14

________ can be dysfunctional and damaging to the perceiver, the target, and the organization.

Accepted Answer

A)  Objective truths 
B)  Accurate perception 
C)  Reality 
D)  Stereotypes 
A)  Objective truths 
B)  Accurate perception 
C)  Reality 
D)  Stereotypes

Question 15

The tendency to attribute the behavior of others to internal causes and to attribute one's own behavior to external causes is known as ________.

Accepted Answer

A)  the fundamental attribution error 
B)  the actor-observer effect 
C)  the halo effect 
D)  the self-serving error 
A)  the fundamental attribution error 
B)  the actor-observer effect 
C)  the halo effect 
D)  the self-serving error

Question 16

How can employees guard against thinking stereotypically?

Accepted Answer

Employees have to guard against thinking

Question 17

Diversity training can facilitate the management of a diverse workforce.

Accepted Answer

A) True 
 B)False

Question 18

A bias is a systematic tendency to use or interpret information about a target in a way that results in inaccurate perceptions.

Accepted Answer

A) True 
 B)False

Question 19

Individuals are more likely to accept the blame for failure when it is due to something that they can control in the future, such as working harder or planning better.

Accepted Answer

A) True 
 B)False

Question 20

As a supervisor, John Layman believes one of his employees excels due to "pure, dumb luck." John is making ________.

Accepted Answer

A)  an internal attribution 
B)  an attribution error 
C)  an external attribution 
D)  a biased decision 
A)  an internal attribution 
B)  an attribution error 
C)  an external attribution 
D)  a biased decision

________ is the tendency to take credit for successes and avoid blame for failures.

All of the following EXCEPT ________ affect a person's perceptions of reality.

Leniency, harshness, and average tendency biases are problematic because they ________.

The target of perception is the context in which perception takes place.

What are schemas and how do they influence the perceptual process?

Which of the following would LEAST LIKELY cause salience?

When an organization must make an important announcement to the public, they often use a high-status member to make the announcement since the audience is likely to perceive this person as credible.

One of the consequences of being salient is stereotyping.

Impression management tactics include all of the following EXCEPT ________.

________, which allows people to organize and interpret information about a given target of perception, determine the way a target is perceived.

Motivational states can result in inaccurate perceptions and faulty decision making.

Individuals who are salient are often perceived in ________ inconspicuous members of a group.

Which one of the following statements is FALSE?

________ can be dysfunctional and damaging to the perceiver, the target, and the organization.

The tendency to attribute the behavior of others to internal causes and to attribute one's own behavior to external causes is known as ________.

How can employees guard against thinking stereotypically?

Diversity training can facilitate the management of a diverse workforce.

A bias is a systematic tendency to use or interpret information about a target in a way that results in inaccurate perceptions.

Individuals are more likely to accept the blame for failure when it is due to something that they can control in the future, such as working harder or planning better.

As a supervisor, John Layman believes one of his employees excels due to "pure, dumb luck." John is making ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 4: Perception Attribution and the Management of Diversity

________ is the tendency to take credit for successes and avoid blame for failures.

All of the following EXCEPT ________ affect a person's perceptions of reality.

Leniency, harshness, and average tendency biases are problematic because they ________.

The target of perception is the context in which perception takes place.

What are schemas and how do they influence the perceptual process?

Which of the following would LEAST LIKELY cause salience?

When an organization must make an important announcement to the public, they often use a high-status member to make the announcement since the audience is likely to perceive this person as credible.

One of the consequences of being salient is stereotyping.

Impression management tactics include all of the following EXCEPT ________.

________, which allows people to organize and interpret information about a given target of perception, determine the way a target is perceived.

Motivational states can result in inaccurate perceptions and faulty decision making.

Individuals who are salient are often perceived in ________ inconspicuous members of a group.

Which one of the following statements is FALSE?

________ can be dysfunctional and damaging to the perceiver, the target, and the organization.

The tendency to attribute the behavior of others to internal causes and to attribute one's own behavior to external causes is known as ________.

How can employees guard against thinking stereotypically?

Diversity training can facilitate the management of a diverse workforce.

A bias is a systematic tendency to use or interpret information about a target in a way that results in inaccurate perceptions.

Individuals are more likely to accept the blame for failure when it is due to something that they can control in the future, such as working harder or planning better.

As a supervisor, John Layman believes one of his employees excels due to "pure, dumb luck." John is making ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters