Exam 4: Perception Attribution and the Management of Diversity

An individual's ________ is influenced by his own characteristics, the true characteristics of the target and the situation.

Whether internal or external attributions are made for behavior is an important determinant of how people in an organization respond to the behavior.

The extent to which a target stands out among a group of people or things is called the target's ________.

Military test pilots are displaying the actor-observer effect when they attribute other pilots' errors to a lack of the "right stuff" and attribute their own errors to equipment or test-engineer failures.

Despite the fact that she walked into the interview chewing gum, which Dan found very unprofessional, he hired Margaret, in part, because, like him, she was born and raised in Ohio. On her first two or three job performance evaluations, Dan gave her high ratings, even though she was often late and missed many deadlines, because she made a good overall impression, especially compared to her very inadequate co-workers. Which of the following biases has Dan NOT allowed to cloud his judgement when it comes to Margaret?

Briefly define the similar-to-me effect. What is the impact on diversity?

When managers become aware of evidence of potential discrimination, they should do all of the following EXCEPT ________.

The processing of information by perceivers is a passive activity.

It is essential for managers to pay careful attention to how they perceive and judge employees for all of the following reasons EXCEPT ________.

People are MOST likely to use impression management tactics when interacting with perceivers ________.

Which of the following is NOT an objective of diversity training?

The three components of perception are the perceiver, the target of perception, and the situation.

The primacy effect enables us to see other people as they really are.

Most impression management is an attempt to convey as positive an impression as possible ________.

As the ambiguity of a target increases, it becomes increasingly difficult for perceivers to form accurate perceptions.

Heightened awareness has eliminated all forms of discrimination.

People who are high on self-monitoring are more likely to engage in impression management than individuals who are low on self-monitoring.

Which of the following is NOT a source of bias?

A ________ effect occurs when the perceiver's general impression of a target influences his or her perceptions of the target on more specific dimensions.

John is an engineer who recently learned that his retiring boss was going to be replaced by someone from outside the engineering firm for which he works. John knows little about the man replacing his boss, other than that he is coming from a competing firm where John himself had once worked for seven years. In John's experience at the other firm, he had found the management to often be overbearing and harsh. John was convinced that his new boss would be a difficult person for whom to work. Which of the following statements BEST describes John's perceptions about his new boss?