Exam 14: Understanding Individual Behavior
Exam 1: Innovative Management for a Changing World177 Questions
Exam 2: The Evolution of Management Thinking155 Questions
Exam 3: The Environment and Corporate Culture167 Questions
Exam 4: Managing in a Global Environment157 Questions
Exam 5: Managing Ethics and Social Responsibility153 Questions
Exam 6: Managing Small Business Start Ups136 Questions
Exam 7: Managerial Planning and Goal Setting146 Questions
Exam 8: Strategy Formulation and Execution138 Questions
Exam 9: Managerial Decision Making173 Questions
Exam 10: Designing Adaptive Organizations201 Questions
Exam 11: Managing Change and Innovation163 Questions
Exam 12: Managing Human Resources151 Questions
Exam 13: Managing Diversity105 Questions
Exam 14: Understanding Individual Behavior130 Questions
Exam 15: Leadership153 Questions
Exam 16: Motivating Employees174 Questions
Exam 17: Managing Communication138 Questions
Exam 18: Leading Teams154 Questions
Exam 19: Managing Quality and Performance153 Questions
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The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ______.
(Short Answer)
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Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ______.
(Short Answer)
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The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.
(True/False)
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People with an internal locus of control are easier to motivate because they believe the rewards are the result of their behavior.
(True/False)
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Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.
(True/False)
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From attributions viewpoint, if the behavior is in consensus, the perceiver will probably respond to similar situations in the same way.
(True/False)
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An individual's ______ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.
(Short Answer)
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A condition in which two attitudes or a behavior and an attitude conflict is called ______.
(Short Answer)
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______ are judgments about what caused a person's behavior-something about the person or something about the situation.
(Short Answer)
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Teresa is highly imaginative and an artistically sensitive individual who displays a high degree of creativity. According to the Big Five personality factors, these qualities describe her openness to experience.
(True/False)
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The degree to which a person is calm, enthusiastic, and self-confident, rather than tense, depressed, moody, or insecure is emotional stability.
(True/False)
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Describe the three factors that influence whether an attribution will be external or internal.
(Essay)
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The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:
(Multiple Choice)
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Proximity is the tendency to group sensory data because they are alike in some way.
(True/False)
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The tendency to underestimate the influence of external factors on another's behavior and to overestimate the influence of internal factors is called the ______.
(Short Answer)
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_____type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.
(Multiple Choice)
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CASE
Scenario - Layla Fox
Layla Fox is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking.
-Layla appears to have a:
(Multiple Choice)
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A survey by the Conference Board found that _____ percentage of US workers are satisfied with their work.
(Multiple Choice)
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______ is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.
(Short Answer)
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