Exam 14: Understanding Individual Behavior

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The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ______.

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Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ______.

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The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.

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People with an internal locus of control are easier to motivate because they believe the rewards are the result of their behavior.

(True/False)
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The first step in the perception process is _____.

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Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

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From attributions viewpoint, if the behavior is in consensus, the perceiver will probably respond to similar situations in the same way.

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An individual's ______ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

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A condition in which two attitudes or a behavior and an attitude conflict is called ______.

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______ are judgments about what caused a person's behavior-something about the person or something about the situation.

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Teresa is highly imaginative and an artistically sensitive individual who displays a high degree of creativity. According to the Big Five personality factors, these qualities describe her openness to experience.

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The degree to which a person is calm, enthusiastic, and self-confident, rather than tense, depressed, moody, or insecure is emotional stability.

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Describe the three factors that influence whether an attribution will be external or internal.

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The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:

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Proximity is the tendency to group sensory data because they are alike in some way.

(True/False)
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The tendency to underestimate the influence of external factors on another's behavior and to overestimate the influence of internal factors is called the ______.

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_____type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.

(Multiple Choice)
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CASE Scenario - Layla Fox Layla Fox is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking. -Layla appears to have a:

(Multiple Choice)
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A survey by the Conference Board found that _____ percentage of US workers are satisfied with their work.

(Multiple Choice)
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______ is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.

(Short Answer)
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