Exam 14: Understanding Individual Behavior

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Research shows that _____are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.

(Multiple Choice)
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What are the four components of emotional intelligence? Explain.

(Essay)
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Organizations don't want to lose talented, highly skilled workers, so they try to create an atmosphere of job satisfaction.

(True/False)
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People have a high external locus of control when they feel in control of their own fate.

(True/False)
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Traits of _____seem to be particularly important in today's collaborative organizations.

(Multiple Choice)
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The tendency to overestimate the contribution of external factors is part of which perceptual bias?

(Multiple Choice)
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Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?

(Multiple Choice)
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The ______ occurs when the perceiver develops an overall impression of a person or situation based on one attribute, either favorable or unfavorable.

(Short Answer)
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Self confidence refers to a general assurance in one's own ideas, judgment, and capabilities.

(True/False)
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Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?

(Multiple Choice)
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Stress can be caused by:

(Multiple Choice)
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______ are stressors associated with relationships in the organization.

(Short Answer)
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The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:

(Multiple Choice)
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______ are stressors arising from the tasks required of a person holding a particular job.

(Short Answer)
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Role ambiguity is defined as uncertainty about what behaviors are expected of a person in a particular role.

(True/False)
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In what stage of the perception process are individuals likely to put things into patterns?

(Multiple Choice)
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______ is the belief that power and status differences should exist within the organization.

(Short Answer)
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Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?

(Multiple Choice)
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Studies have found that the characteristic most common to top executives is:

(Multiple Choice)
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Social awareness is the ability to connect to others, build positive relationships, respond to the emotions of others, and influence others.

(True/False)
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