Exam 9: Getting Things Done Through Networks, Relationships, and Soft Power

To succeed as a manager, you have to develop social capital as well. Social capital includes:

Networking is about people helping each other move forward in their:

What is a primary way to gain social influence?

Unlike the positions on a formal organization chart, roles in a network are hard to see. What are the two types of structure? Explain the difference between the two.

What are some examples of activities for networking opportunities?

Networking is the primary skill used to increase an individual's _______.

An online networking presence is becoming vital to one's career, but aspiring managers need to learn some guidelines to effectively use this networking tool.

Managers must thrive amid multiple relationships.

Effective soft-power managers realize that influence depends heavily on their perceived:

The employee's role is to influence others to get things done, energize and persuade others, and demonstrate the wherewithal to pull together a team.

Hard power includes _________, which are defined largely by the organization's policies and procedures.

The IT department at Tomas's company has decided to replace the software program that his employees use with a new program that is more complicated but also more efficient and powerful. Tomas knows that some of his employees will be nervous about the change, so he calls them together for a group meeting where he explains all the benefits of the new software program. He also assures them that they'll get plenty of training and support. Tomas is skillfully helping his team deal with:

The fundamental challenge of management is to figure out how to get things done with and through other people.

What type of power depends on the manager's personal characteristics?

_____ individuals readily give and receive information and resources to help others work effectively, which saves time and money for the organization.

As a manager, you should make the effort to show your ____ before you need to exert influence.

List four examples of new media networks

What are some examples of the human capital that make each of us valuable in the workplace?

Marcus works in the accounting department. He speaks to very few people at work, and eats lunch alone nearly every day. He is not active in any professional organizations outside of work, and he doesn't engage in social media. What type of employee is Marcus?

In terms of learning to network, no matter how busy you are, you should never eat lunch alone in your office when you are at work.